Sima Nosrat Pour

About the Candidate

Sima Nosrat Pour

 

 

 

 

365 Haliburton Heights, Stittsville, Ottawa, ON, K2V 0J3

613 809 5208

simanosratpour40@gmail.com

SUMMARY OF QUALIFICATIONS

 

·       17 years of work as a Program Facilitator, office administrator, Assistant operations manager, Executive Director, and Project Coordinator

·       Experience assisting individuals and immigrants to address their needs and post-arrival requirements

·       Posses a strong educational background in Psychology

·       Experience working with children, youth and immigrants

·       Excellent  Customer Service and leadership skills

·       Team supervision, motivation and  support to achieve desired outcomes

·       Stakeholder communication and collaboration

·       Train and supervise employees and volunteers

·       Organize and implement  workshops

·       Strong work ethic, innovating, demonstrating and multitasking

·       Talking in 3 languages fluently. English, Persian, Kurdish and intermediate French

·       MS Office, social media, Graphic Designing Applications, Meeting Scheduling

WORK EXPERIENCE

 

 

Program Facilitator  & Office Administrator                                                                          Aug2022- Present

Genesislink Consulting Services, Ottawa

 

·       Provide comprehensive client support to immigrants, addressing their needs and challenges in    accessing services after their arrival in Canada

·       Conduct client interviews, gathered relevant information, and assess needs.

·       Ensure accurate data management and made referrals to other community programs and services.

·       Provide administrative support and maintained office supplies

·       Collect, review, data entry, and evaluate client information and service information concerning Service Delivery Guidelines and appropriate client pathways, including referrals to other community programs and services

·       Facilitate in-person and online workshops and information sessions for immigrants on Canadian adaption and life management and for employers

 

Assistant Operations Manager                                                              Aug 2022- Mar 2023

Aromesso Cafe, Ottawa

·       Implemented workplace safety and food safety best practices.

·       Supervised and supported a team of staff, ensuring smooth operations and solving conflicts

·       Designed and implemented checklists for increased efficiency.

·       Enforced café policies and procedures, ensuring compliance among staff members.

·       Assisted with recruitment, onboarding, and training of new staff.

·       Managed social media platforms for customer attraction and advertising efforts

Executive Director – Early Childhood                                                                Jul 2013- Jun 2022

Fereshteh Asemani, Iran-Tehran

·        Developed and implemented comprehensive child-care programs.

·        Conducted psychological counselling sessions and provided education on child-rearing techniques for parents.

·        Provided effective training and supervision of staff, and apprentices to achieve desired outcomes

·        Performed administrative duties, including inventory management and procurement.

·        Established open lines of communication with parents and relevant organizations.

·        Ensured smooth day-to-day operations of the childcare center.

·        Engaged with community networks and utilized social media for collaboration.

·        Implemented and managed regulatory compliance procedures.

·        Recruited, trained, and managed a dedicated team.

·        Maintained optimal inventory levels for uninterrupted childcare services.

Project Coordinator                                                                                       July 2010- Feb 2012

Ardebil Cement Company, Iran-Tehran

·        Coordinated logistics, and scheduling, and attended various meetings.

·        Planned and coordinated major yearly events.

·        Efficiently Distributed information and reports.

·        Proactively identified and addressed issues.

·        Collaborated closely with the delivery team to provide project support.

·        Prepared and provided monthly reports to the project manager and executive director

·        Maintained confidentiality and handled sensitive information with discretion

 

Quality Control Manager Assistant                                                              Jul 2005-  Feb 2010

Tehranbakhtar Flour, Iran, Tehran

 

·        Assisted the Quality Control Manager in developing, implementing, and maintaining quality control procedures and protocols.

·        Conducted regular inspections and audits of production lines to ensure compliance with quality and food safety standards.

·        Collected and analyzed raw materials, intermediate products, and finished goods samples to assess quality attributes and identified any deviations from specifications.

·        Conducted regular inspections and audits of production lines to ensure compliance with quality and food safety standards.

 

 

 

 

 

EDUCATION & TRAINING

 

 

-Masters of Psychology                                                                                          Jan 2017- Apr 2018

Azad University, Iran, Tehran

 

Volunteering Experience

 

 

Collaborating with Catholic Center for Immigrants as a volunteer to assist seniors.                2022-present

 

Certificates

 

 

-Safe Check Advanced                                                                                                                                            Aug 2022

-WHMIS 2015 With GHS                                                                                                                                         Aug 2022

-Mental Health Awareness                                                                                                                                    Aug 2022

-Food Allergen Awareness-Restaurants, Catering & Retail                                                                            Aug 2022