Majid Ahadi Koocheh Ghazi

About the Candidate

Majid Ahadi

Ottawa, ON

+1 (613) 218 – 6704

Majid_ahadi@hotmail.com

https://www.linkedin.com/in/majidahadi/

AREAS OF EXPERTISE

Leadership & Teamwork
Project Management
Research & Development
Qualitative & Quantitative Techniques
Ability to lift/ move computer equipments
Time Management
Self-motivated
Detail-oriented
Organizational & Planning Skills
Technical Reporting& Documentation
Verbal/Nonverbal Communication
Interpersonal Skills
Languages: English, Persian, Turkish, Azeri , French (Way stage)
EDUCATION
Bachelor of Science, Computer Software Engineering | Islamic Azad University (IAU) , Karaj, IR , 2015

Thesis :Design and implement an open source system for X86 architecture

Programming Projects during Bs.C : MATLAB, C++ , JavaScript , Html , Assembly , VB , C# , Linux Shell , JAVA , Latex , Ruby , Python, MS-SQL , MY-SQL , ORACLE , MONGO-DB, MS Office Suite (Word, Excel, PowerPoint), Design Expert, Aspen.

 

EXPERIENCE HIGHLIGHTS
EcoloTech , Ottawa, ON , 2020

 

Technical Support

 

Identifying any areas of concern that could impact the performance of team members. Resolving any employee conflicts quickly and efficiently. Providing hands-on direction for all activities and projects. Communicating any pertinent information regarding project timelines, goals, or objectives to team members, technical documentation such as user guides, training guides, support documentation. Maximizing productivity by scheduling available staff members to the appropriate shift or project. Developing, managing, and monitoring relevant budgets. Ensuring customer inquiries are responded to.

 

Thinking ahead about the company’s direction, overall goals and how technology will factor into key business decisions.

A vital executive role focused on developing long-term technology goals, staying abreast on industry tech trends and working with other executives on a company’s direction.

 

 

 

PCRoom Co. , Ottawa, ON , 2017 – 2020

 

Technician

 

Technical Interviewing and Training new staff members. Arrange maintenance sessions to discover and mend inefficiencies. Keep records of repairs and fixes for future reference. Offer timely technical support and teach technicians how to utilize computers correctly. Perform regular upgrades to ensure systems remain updated.

 

Setting up, Repairing, Refurbishing and upgrading laptops, PC and All-In-One. Solving hardware, software and driver issues that they have . Working with Windows, Linux and MAC.

Troubleshoot system failures or bugs and provide solutions to restore functionality. IT Infrastructure field support .

 

BonSite Alborz , Karaj, IR , 2013 – 2017

 

 

 

Computer Software and Hardware Technician

 

Computer software : Desktop application installation, configuration, support and maintenance like : Windows Servers, Desktop OS, Solving OS issues, Linux, scripting in Powershell, VB Script, batch files, Lean Six Sigma.

Computer Hardware : A+ Certificate, Installation, troubleshooting , Technical solutions for products such as Desktops, Servers, laptops, Apple products, printers, modems etc, mobile devices (Android, iOS, others).

Network : LAN/ WAN Setup and concepts, CCTV, Server Virtualization and Sub-network troubleshooting, User Accounts management, Microsoft Active Directory (AD), LDAP, Virtual Desktop systems, Remote Desktop Control, Microsoft Group Policy Objects (GPO), Routers , Wireless Routers, Switches and firewalls setup and troubleshooting.

Installing and teaching Microsoft office 2003/2007 (word, outlook, excel…), IT Helpdesk, Call centre support services.