Katherine Caesarae Conejos

About the Candidate

KATHERINE CONEJOS
galeconejos@protonmail.com
613-501-6237
Ottawa, ON

OBJECTIVE
Applying for any Entry-level Accounting/Office Administrative position and open with any  employment contract of related position including internship/volunteer.

SUMMARY
·      5+ years Customer Service Experience
·      Graduate of business administration program with a focus on accounting
·      Fluent in English, and Filipino
·      Proficient with Microsoft Office Software (both Mac and PC)
·      Quick to adapt to new software or technology
·      Good team player, attention to details, able to multitask and work under pressure
·      Very organized, able to work independently and access supervision wisely
·      Punctual and reliable
·      Ability to acquire security clearance and police record check
·      Knowledge of various platforms for remote work: including Zoom, understanding of video conferencing and new ways of doing business
·      Valid Driver’s License

RELEVANT EXPERIENCE and SKILLS

Accounting
·      Knowledgeable in Microsoft Office (Word, Excel, PowerPoint, Project Text and Access); type 40-50 wpm
·      Knowledgeable in Sage 50 Premium Accounting 2016 software:
o      Paying vendors, receiving payments, shipping, and creating clients’ and sellers’ invoices
o      Accuracy in accounts reconciliation and preparation of Trial Balance of Books
o      Prompt in posting of Journal Entries
o      Payroll Preparation
o      Recording journal entries and other Statistical, Financial and Accounting Reports; and etc.
·      Knowledgeable in Profile Tax 2016

Customer Service
·      Greet customers in person and build rapport to ensure customer retention
·      Answer phone calls about customer’s orders/questions, truck delivery, and out of stock items to the other store
·      Provide information to customers
o   Suggesting other products when customers do not know what to order
o   Doing suggestive selling such as introducing seasonal products and other promotions.
·      Processing payments by cash, debit card, credit card and other payment method

EMPLOYMENT HISTORY
Sept. 2018 – Present
Customer Service Associate/Front and Drive Thru Cashier             Tim Hortons

Aug. 2016 – April 2017
Food Preparer (Cut Fruit Dept.)                                                         Metro Southgate

Aug. 2013 – April 2016
Customer Service Associate/Front and Drive Thru Cashier              A&W Restaurant

EDUCATION
2015 – 2019    Ontario Advanced College Diploma
Business Administration – Accounting                                  Algonquin College

2012 – 2015    High School Diploma                                     St. Pius X Catholic High School

TRAINING
WHMIS Certification
Occupational Health and Safety Training