About the Candidate
Apt. 1713
180 Lees Avenue
CHANPREET SINGH
Contact: +1(873) 288-0873
LinkedIn: Chanpreet Singh
Ottawa, Ontario K1S 5J6
Chanpreetsingh@cmail.carleton.ca
TECHNICAL SKILLS
• Web Technologies: HTML, CSS, AJAX, JavaScript, PHP, Bootstrap, SEO
• Database: SQL, CSV, Big data, Google Cloud Platform, AWS, MySQL, MS Excel, MS Access, Tableau, Google Data Studio, Adobe Analytics, Adobe Targets, Google analytics, Google Search Console, Google Tag Manager
• Software Tools: Teradata SQL, XAMPP, RStudio, Android Studio, MS Office, Jupiter Notebook, Adobe Photoshop, Word Press, GitHub, Asana, Slack, HubSpot, CRM, Trello, Moz, CMS, Datorama, site search 360
• Logical Programming skills: C, C++, Arduino, Java, basic concepts of C#, Bash, R, Python
• ML Frameworks: NLTK, Pandas, NumPy, TensorFlow, Sklearn, Matplotlib, GeoPy, Seaborn, SciPy, Scikit-learn
PROJECTS AND TRAINING EXPERIENCE
Digital Analytics Associate Manager, Wurth Canada (Sept 2022-Nov 2022)
• Inform digital strategy, website development and digital technology investments through analytics and data science
• Work closely with business partners to uncover powerful insights from a variety of big data sources using advanced tools, methodologies and algorithms
• Utilize online and offline data to understand digital performance in context of the overall business
• Profile and segment digital customers, analyze purchase behavior and functionality usage through digital channels
• Manage projects associated with Adobe analytics, Adobe campaigns implementation
• Build performance dashboard, define KPI’s, create calculated metrics, dimensions in Adobe analytics for business reporting to stakeholders
• Analyze opportunities and customer trends in the digital marketplace
• Seek to drive profitable investments through the unbiased evaluation of financial impact of technology and digital marketing investments
Data Analyst, Bell Canada (May 2021- Sept 2022)
• Perform exploratory data analysis on data from the customer self-serve portal (Bell Business Market)
• Build Dashboards using Teradata, Matomo, MS-Excel, MicroStrategy and other tools to help derive data-driven decisions
• Perform testing and validation of customer requests pipeline from self-serve centre to Smart-Path and analyze the results in Matomo testing environment
• Create tags, triggers, variables, and regular expressions to track user interactions on website
• Build Goal-Campaigns, Process-Funnels, Heatmaps and Forms to attain specific results such as KPI’s for user engagement, time spent, drop rate, conversion rate etc.
Digital Main Street-Web Developer, Invest Ottawa (Aug 2020- May 2021)
• Meet with clients and team leads to identify the needs and design of a website
• Create and test applications for a website
• Write code for websites and Develop dynamic and responsive web pages
• Work with UX/UI and graphic designer to develop mockups and execute on the user experience design plan
• Work with team to identify and add information and content onto the site including graphics, audio, and video
• Working with web content writing and Implementing search engine optimization (SEO)
• Edit and fix company websites to combat bugs and small errors
• Working with team to Develop Strategies for social marketing campaigns
• Manage projects-communicate and collaborate with supervisor and other designers and writers
• Working with Google Business Solutions including setting up Google My Business profile, Google Analytics, Google Search Console, Google AdWords and Google Merchant Centre
• Provide training and useful resources to newly hired Web Developers
Master’s Thesis-Research and Analysis, CU (May 2019-June 2020)
• Developed a unique machine learning model for studying and predicting depression in users on social media using various data analysis concepts
• Originated real-time Twitter data mining using Twint Tool and Tweepy (Python library)
• Instigated detailed research reviews for more than 20 existing published papers
• Implemented Topic Modeling, GloVe embeddings, Word2Vec, TF-IDF, Natural Language Processing, NLTK, Sentiment Analysis, Random Forest, Logistic Regression, SVM, XGBoost, Adaboost, Gradient Boost, LSTM, Bi-LSTM, Recurrent Neural Networks
• Accomplished highest accuracy compared to existing researches under Support Vector Machine by 98.14% using sentiment analysis on Word2Vec and TF-IDF within the tweets
• Attained utmost accuracy among existing researches under Gradient Boosting by 95.26% using 12 unique attributes by extensive feature engineering, Lexical features of vocabulary, and extraction of emotion from the text with User Level approach.
• Performed data visualization, data cleaning, matrix transformation functions, computation of confusion matrix for each algorithm’s performance using various metrics in detail, K-FOLD cross-validation as well as time complexity
Machine Learning Classification Research, CU (May 2019-Aug 2019)
• Airline Sentiment Analysis in Python
• Executed Data Visualization, Association Rule Mining, Clustering and K-Fold Testing
• Performed Naïve-Bayes, ANN, Support Vector Machine, Stochastic Gradient Descent, Random Forest, K-Nearest Neighbors, Logistic Regression, and Perceptron
• Improved time complexity of the model and achieved the highest accuracy using Artificial Neural Networks by 94.21%
Data Analytics Predictive Model, CU (Jan 2019-April 2019)
• Income Prediction Analysis in R programming
• Conducted more than 15 existing research reviews related to the topic
• Achieved highest accuracy compared to existing researches using Gradient Boosting by 89%
Human-Computer Interaction, CU (Jan 2019-April 2019)
• Devised a women’s wearable safety device prototype with 2 different input modes
• Performed research, analysis, design, Arduino programming, as well as ethics certification for research involving humans along with conduction of market survey testing and debugging
Customer Churn Analysis in R programming, CU (Sept 2018-Dec 2018)
• Programmed EDA, Data Cleaning, preprocessing and enhanced feature engineering
• Built Logistic Regression, GBM, DNN, and Random Forest (Bagging)
• Pioneered accuracy and streamlined processes using Deep Neural Networks by 84%
Android Development – City Tour Guide App (July 2016-Jan 2017)
@ (SPIC) Society for Promotion of IT in Chandigarh, India
• Developed and modified software modules in collaboration with a team of 4 using Scrum/Agile methodology
• Implemented Java, JSON for development, XML for designing, and PHP for interconnecting MySQL database using XAMPP
• Revamped user interface for better interaction experience, devised a smart tour planning guide, as well as expedited route information using real-time location coordinates
Web Development Training (June 2015-Aug 2015)
@ Trigbit Technologies, Ludhiana, Punjab, India
• Designed dynamic serving E-Commerce shopping website
• Spearheaded front-end development using Javascript, jQuery and HTML5, design using CSS3 and Bootstrap, back end coding using PHP, AJAX, MySQL, and PayPal sandbox
• Implemented Software Development Lifecycle (SDLC)
Certificate course of C/C++ (June 2014-July 2014)
@ Alpha Tech Computers, Ludhiana, Punjab, India
• Drafted programming syntax and developed code structure for application development
• Reconstructed Logistics to solve problems using C and C++ programming languages
• Intermediate Proficiency in Object Oriented Programming (OOPs) concept
EDUCATION
Carleton University (CU), Ottawa, ON, Canada (Sept 2018-June 2020)
• Master of Information Technology (MIT): Digital Media specialization in Data Science
Guru Nanak Dev Engineering College, Ldh., Punjab, India (May 2013-May 2017)
• Bachelor of Technology (B.Tech.): Information Technology
VOLUNTEER EXPERIENCE
• Volunteer Council Member in Graduate Students’ Association (G.S.A), Carleton University
• Volunteer administrator in International Student Services Office (ISSO), Carleton University
• Planned and organized various social welfare events such as blood donation, planting trees and successfully raised funds and amenities for underprivileged
• Volunteer Data science lecturer at Government senior secondary school, Sidhwan Kalan, Ludhiana, Punjab, India (Feb 2023-March 2023)
EXTRA-CURRICULAR ACTIVITIE S
• Training skills in software like Virtual DJ Pro, Turntables Sound Mix Studio
• Video Visual Effects (VFX) and graphics software like Final Cut Pro
• Professional photo editing, Graphics & Logo Designing using Adobe Photoshop CS6+
• Social Media blogger (20k followers), Singing, Cooking, Photography, Travelling, & playing Chess
Education
Experience
• Meet with clients and team leads to identify the needs and design of a website
• Create and test applications for a website
• Write code for websites and Develop dynamic and responsive web pages
• Work with UX/UI and graphic designer to develop mockups and execute on the user experience
design plan
• Work with team to identify and add information and content onto the site including graphics,
audio, and video
• Working with web content writing and Implementing search engine optimization (SEO)
• Edit and fix company websites to combat bugs and small errors
• Working with team to Develop Strategies for social marketing campaigns
• Manage projects-communicate and collaborate with supervisor and other designers and writers
• Working with Google Business Solutions including setting up Google My Business profile, Google
Analytics, Google Search Console, Google AdWords and Google Merchant Centre
• Provide training and useful resources to newly hired Web Developers
• Perform exploratory data analysis on data from the customer self-serve portal (Bell Business Market)
• Build Dashboards using Teradata, Matomo, MS-Excel, MicroStrategy and other tools to help derive data-driven decisions
• Perform testing and validation of customer requests pipeline from self-serve centre to Smart- Path and analyze the results in Matomo testing environment
• Create tags, triggers, variables, and regular expressions to track user interactions on website
• Build Goal-Campaigns, Process-Funnels, Heatmaps and Forms to attain specific results such as
KPI’s for user engagement, time spent, drop rate, conversion rate etc.
• Inform digital strategy, website development and digital technology investments through
analytics and data science
• Work closely with business partners to uncover powerful insights from a variety of big data
sources using advanced tools, methodologies and algorithms
• Utilize online and offline data to understand digital performance in context of the overall business
• Profile and segment digital customers, analyze purchase behavior and functionality usage
through digital channels
• Manage projects associated with Adobe analytics, Adobe campaigns implementation
• Build performance dashboard, define KPI’s, create calculated metrics, dimensions in Adobe
analytics for business reporting to stakeholders
• Analyze opportunities and customer trends in the digital marketplace
• Seek to drive profitable investments through the unbiased evaluation of financial impact of
technology and digital marketing investments
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