About the Candidate
DIELLZA MATI
34 Rue de Canadel, J8T-7A8, Gatineau QC
+1 (819) 930-0840 diellza.mati@gmail.com
PROFILE
Over 5 years of experience as a Lecturer, Data Analytics, Database Manager, C programming language, Web Developer, Social Media Specialist.
Ph.D. degree in e-Technologies; Master’s degree in Database Management
Highly flexible and motivated
Ability to work alone or in teams and organizational
Creative and inquisitive personality; a change agent by nature
Computer Skills: MySQL Server, Tableau, HTML, CSS, PHP, C#, C++, Power BI, MS Access, Excel, GitHub
EXPERIENCE
Software Developer (Regulatory Affairs Officer) 2022-present
Bureau of Planning and Operation – Health Canada /Federal Government of Canada – Ottawa, CA
• Designing, developing, testing, and maintaining software applications and systems to meet the specific needs of Health Canada, ensuring they adhere to industry best practices and standards.
• Collaborating with cross-functional teams of analysts, project managers, and subject matter experts to gather requirements and develop software solutions that align with Health Canada’s mission and goals.
• Managing and developing Tableau reports and dashboards for data-driven insights and improved decision-making at Health Canada, ensuring accessibility and usability.
• Conducting training sessions for staff on effective Tableau software usage, creating materials, and providing ongoing support to foster a data-driven culture within the organization.
• Writing clean, efficient, and maintainable code using programming languages or other relevant technologies, while following coding standards and version control practices.
• Designing and implementing database structures, optimizing SQL queries, and ensuring data integrity in support of Health Canada’s data-driven initiatives.
• Conducting thorough testing, debugging, and code reviews to identify and address software defects and ensure the reliability and security of applications.
• Creating and maintaining technical documentation, including system architecture diagrams, code documentation, and user guides, to facilitate knowledge sharing and future maintenance.
• Adhering to security protocols and best practices to protect sensitive data and ensure compliance with Health Canada’s security policies and regulations.
• Identifying and resolving performance bottlenecks and optimizing software applications to ensure efficient operation and responsiveness.
• Providing technical support and troubleshooting assistance to end-users and stakeholders, addressing issues and ensuring the smooth operation of software systems.
• Staying updated with the latest industry trends, technologies, and best practices, and applying this knowledge to improve software development processes and outcomes.
• Ensuring software solutions adhere to relevant government regulations and standards, such as those related to healthcare and data privacy.
• Utilized UiPath to develop robotic automation processes for the renewal of licenses, streamlining and automating repetitive tasks to improve efficiency and reduce manual effort.
• Demonstrated proficiency in using PeopleSoft and SAP for daily maintenance and data management, ensuring the accuracy and integrity of critical data in support of Health Canada’s operations.
• Leveraged VBA to create automation templates for generating and sending email communications to clients for license cancellation purposes, improving communication efficiency and maintaining compliance with established procedures.
• Identifying potential risks and vulnerabilities in software systems and working proactively to mitigate them to maintain the security and integrity of Health Canada’s digital assets.
• Assisting in project planning, estimation, and resource allocation, contributing to successful project delivery within established timelines and budgets.
• Utilizing PowerBI to create insightful reports by extracting data from MDS and effectively visualizing information related to device licenses. This contributed to data-driven decision-making and enhanced reporting capabilities within Health Canada’s regulatory affairs operations.
• Effectively communicating technical information to non-technical stakeholders, including managers and end-users, to ensure alignment and understanding of project goals and progress.
Lecturer 2019-2021
Cégep Heritage College – Gatineau, CA
· Lecturing and holding seminars in courses: Introduction to Programming in .NET, Relational Databases, Programming in .NET (Advanced), Web Applications in .NET, Microsoft Office Products; Power BI and Data Analytics in the department of Web and Desktop Programming.
· Preparing course outline; preparation of classes, labs, and fieldwork
· Supporting and supervising students; preparing, invigilating, and correcting examinations
· Revising corrections at the students’ request using Moodle.
· Delivering lessons, code-along, and interactive exercises across the Accelerated Data Analytics Course, and the Data Analytics Bootcamp on a variety of Data Analytics technologies and concepts.
· Tracking student assignments, attendance, and test scores
· Participating in departmental meetings and community events
Data Analyst 2019
VanPro – Ottawa, CA
· Managed large data entry, prepared source data for computer entry by compiling and sorting information, evaluated, and eliminated duplicated data
· Maintained a Smartsheet resource database, producing critical stakeholder reports for clients.
· Build reporting tools and dashboards for both internal and external reporting using Smartsheet and Power BI.
· Assured all necessary information, and documentation are included based on the nature of the request.
· Deployed Crystal Reports Server solution to deliver the scheduled information to financial, operation (call center), and marketing departments
· Administrative duties report to both the management team, as well as team members.
· Added, and updated invoice information using Power BI.
Data Analyst 2019
Catholic Centre for Immigrants – Ottawa, CA
· Managed large amounts of data; merge data sources of OCMS database for agency-wide departments
· Supported employees as an IT Help Desk – provide technical support through phone, email, and chat support
· Presented and communicated the data insights reports to the Manager of the department.
· Set up a wireless network for CCI in all building floors including all necessary security measures
· Filtered data, data entry and review computer reports, printouts, and performance indicators to locate and correct code problems for OCMS database.
· Installed, configured, updated, and supported all desktop and server software in the department. Computer Science department.
Software Tester 2018 – 2019
CuniTech – Ottawa, CA
· Software testing as per PECB’s AppCert requirements. The software includes learning management systems such as PECB’s KATE, Initio, and SIS
· Evaluation of quality requirements for Ready to Use Software Product (RUSP)
· Evaluation of requirements for test documentation for the testing of RUSP, including test plan, test description, and test results
· Assisted the teaching staff in the preparation of equipment for laboratory sessions.
· Spearhead planning procedures for team
· Performed automated and manual tests to ensure the software created by developers is fit for purpose
Lecturing Assistant 2016 – 2019
University of Gjilan “Kadri Zeka”
· Lectured and held seminars in courses: Programming I, Web-languages and Web Technologies, Principles of Information Systems and Programming, and e-Governance
· Tracked student assignments, attendance, and test scores, and entered an online database to provide real-time progress monitoring
· Distributed course syllabus and responded to student questions and concerns regarding standards, material, grading, and progression
Lecturing Assistant 2016 – 2017
University of Mitrovica “Isa Boletini”
· Lectured and held seminars in courses: Principles of Informatics and Applicative Software
· Supported the design, development, and production of learning and teaching material and deliver either across a range of modules or within a subject area.
· Helped Professors with recordkeeping, such as tracking attendance and calculating grades
Lecturing Assistant 2015 – 2017
ISPE
· Lectured and held seminars in courses: Databases, Database Management, Business Informatics, and e-business
· Held practice seminars in Market Research using SPSS software package in an interactive, and practice-oriented study environment
· Tracked student assignments, attendance, and test scores, and entered online database to provide real-time progress monitoring
Software Developer 2014 – 2015
Reozom
· Developed and maintained Reozom’s real estate application in USA based Reozom HQ
· Collaborated with the development team to define and resolve problems using PHP language and Laravel framework and testing
· Collaborating Participated in code reviews to ensure code meets internal standards and follows industry best practices.
EDUCATION
Ph.D. in e-Technologies 2022
South East European University
North Macedonia
Master in Computer Sciences – Database Management 2015
South East European University
North Macedonia
Bachelor of Computer Science and Technology 2012
South East European University
North Macedonia
PROFESSIONAL DEVELOPMENT
CCNA Routing and Switching 2015
Cisco Network Academy
Publications
Conference:
Diellza Nagavci Mati, Mentor Hamiti, Jaumin Ajdari, Besnik Selimi, and Bujar Raufi, “A Systematic Mapping Study of Language Features Identification from Large Text Collection”, Proceedings of the MECO’2019, 8th Mediterranean Conference on Embedded Computing (MECO 2019), IEEE Conference Publications [https://ieeexplore.ieee.org/document/8760042], DOI: 10.1109/MECO.2019.8760042, , Pages: 242 – 246, 10-14 June 2019, Budva, Montenegro
Diellza Nagavci Mati, Mentor Hamiti, Jaumin Ajdari, Bujar Raufi & Besnik Selimi, “Review of Natural Language Processing tasks in Albanian language”, 3rd International Scientific Conference on Business and Economics, “From Transition to Development: Emerging Challenges and Perspectives”, Conference Proceedings [https://conf.seeu.edu.mk/archive/], SEEU, ISBN: 978-608-248-031-2, Pages: 317-323, 13-15 June 2019, Skopje, North Macedonia
Diellza Nagavci Mati, Mentor Hamiti, Besnik Selimi & Jaumin Ajdari, “Building Spell-Check Dictionary for Low-resource Language by Comparing Word Usage”, Proceedings of the mipro 2021, 44th International Convention on Information, Communication and Electronic Technology (MIPRO), IEEE Conference Publications [https://ieeexplore.ieee.org/document/9597183], ISSN: 2623-8764, pp. 225-262, Sept. 27 – Oct. 01, 2021, Opatija, Croatia
International Journals:
Diellza Nagavci Mati, Mentor Hamiti, Arsim Susuri, Besnik Selimi & Jaumin Ajdari, “Unsupervised Learning Challenges of Building Dictionaries for Low Resource Languages”, Annals of Emerging Technologies in Computing (AETiC), Vol. 5, No. 3, pp. 52-58, 2021, ISSN 2516-0281. [https://aetic.theiaer.org/archive/v5/v5n3/p5.html]
Diellza Nagavci Mati, Mentor Hamiti, Elissa Mollakuqe, “Morphological Tagging and Lemmatization in the Albanian Language”, Seeu Review Vol. 16, Issue 2, pp. 3-16, 29, Dec,2021, DOI: 10.2478/seeur-2021-0015 [https://doi.org/10.2478/seeur-2021-0015]
Diellza Nagavci Mati, Mentor Hamiti, Besnik Selimi “Review of Prediction of Disease Trends using Big Data Analytics “ (IJACSA) International Journal of Advanced Computer Science and Applications, Vol. 9, No. 8, 2018 Budva, Montenegro.
TECHNICAL COMPETENCIES
Database
· RDBMS, MS SQL Server 2012/2016//2017/2019 R2; Database Security, Replication and Mirroring; store procedures; SSIS/SSAS/SSRS. MDS
Operation Systems
· Windows, Linux
Office Applications
· MS Office, Power BI, MS Visio, MS Project; OpenOffice;
Development Tools, Standards & Languages
· Iron Speed Designer (ASP Website design).
· Select Survey (survey software); Visual Basic and VBA; XML, Python (Jupiter Notebook), UML, T-SQL, MS SharePoint; Tableau; UiPath
Education
Experience
• Designing, developing, testing, and maintaining software applications and systems to meet the specific needs of Health Canada, ensuring they adhere to industry best practices and standards.
• Collaborating with cross-functional teams of analysts, project managers, and subject matter experts to gather requirements and develop software solutions that align with Health Canada’s mission and goals.
• Managing and developing Tableau reports and dashboards for data-driven insights and improved decision-making at Health Canada, ensuring accessibility and usability.
• Conducting training sessions for staff on effective Tableau software usage, creating materials, and providing ongoing support to foster a data-driven culture within the organization.
• Writing clean, efficient, and maintainable code using programming languages or other relevant technologies, while following coding standards and version control practices.
• Designing and implementing database structures, optimizing SQL queries, and ensuring data integrity in support of Health Canada’s data-driven initiatives.
• Conducting thorough testing, debugging, and code reviews to identify and address software defects and ensure the reliability and security of applications.
• Creating and maintaining technical documentation, including system architecture diagrams, code documentation, and user guides, to facilitate knowledge sharing and future maintenance.
• Adhering to security protocols and best practices to protect sensitive data and ensure compliance with Health Canada’s security policies and regulations.
• Identifying and resolving performance bottlenecks and optimizing software applications to ensure efficient operation and responsiveness.
• Providing technical support and troubleshooting assistance to end-users and stakeholders, addressing issues and ensuring the smooth operation of software systems.
• Staying updated with the latest industry trends, technologies, and best practices, and applying this knowledge to improve software development processes and outcomes.
• Ensuring software solutions adhere to relevant government regulations and standards, such as those related to healthcare and data privacy.
• Utilized UiPath to develop robotic automation processes for the renewal of licenses, streamlining and automating repetitive tasks to improve efficiency and reduce manual effort.
• Demonstrated proficiency in using PeopleSoft and SAP for daily maintenance and data management, ensuring the accuracy and integrity of critical data in support of Health Canada’s operations.
• Leveraged VBA to create automation templates for generating and sending email communications to clients for license cancellation purposes, improving communication efficiency and maintaining compliance with established procedures.
• Identifying potential risks and vulnerabilities in software systems and working proactively to mitigate them to maintain the security and integrity of Health Canada’s digital assets.
• Assisting in project planning, estimation, and resource allocation, contributing to successful project delivery within established timelines and budgets.
• Utilizing PowerBI to create insightful reports by extracting data from MDS and effectively visualizing information related to device licenses. This contributed to data-driven decision-making and enhanced reporting capabilities within Health Canada’s regulatory affairs operations.
• Effectively communicating technical information to non-technical stakeholders, including managers and end-users, to ensure alignment and understanding of project goals and progress.
• Lecturing and holding seminars in courses: Introduction to Programming in .NET, Relational Databases, Programming in .NET (Advanced), Web Applications in .NET, Microsoft Office Products; Power BI and Data Analytics in the department of Web and Desktop Programming.
• Preparing course outline; preparation of classes, labs, and fieldwork
• Supporting and supervising students; preparing, invigilating, and correcting examinations
• Revising corrections at the students’ request using Moodle.
• Delivering lessons, code-along, and interactive exercises across the Accelerated Data Analytics Course, and the Data Analytics Bootcamp on a variety of Data Analytics technologies and concepts.
• Tracking student assignments, attendance, and test scores
• Participating in departmental meetings and community events
• Managed large data entry, prepared source data for computer entry by compiling and sorting information, evaluated, and eliminated duplicated data
• Maintained a Smartsheet resource database, producing critical stakeholder reports for clients.
• Build reporting tools and dashboards for both internal and external reporting using Smartsheet and Power BI.
• Assured all necessary information, and documentation are included based on the nature of the request.
• Deployed Crystal Reports Server solution to deliver the scheduled information to financial, operation (call center), and marketing departments
• Administrative duties report to both the management team, as well as team members.
• Added, and updated invoice information using Power BI.
• Managed large amounts of data; merge data sources of OCMS database for agency-wide departments
• Supported employees as an IT Help Desk – provide technical support through phone, email, and chat support
• Presented and communicated the data insights reports to the Manager of the department.
• Set up a wireless network for CCI in all building floors including all necessary security measures
• Filtered data, data entry and review computer reports, printouts, and performance indicators to locate and correct code problems for OCMS database.