About the Candidate
A lifelong learner who combines technical skills and business analysis to improve processes and team performance. Extensive experience linking business and technical experts, and leading cross-functional projects.
Education
Data analysis, business intelligence, web analytics, programming.
Administrative Skills, Leadership, Human Resources, Finance, Marketing, Manufacturing, Quality Management
Experience
• Led Business Intelligence projects (end-to-end) in an Agile environment with internal and external staff.
• Presented performance analysis and recommendations to senior management (internal and external).
• Migrated legacy reports from multiple sources (Excel, Salesforce, Qlik, Google Data Studio, Tableau, Power BI) to a corporate Business Intelligence platform (Redash). Streamlined and optimized reports.
• Performed ad hoc analysis, data profiling, and data mining using data analysis tools (SQL, Python, R).
• Performed dimensional modeling and data wrangling, cleaning, and querying. Managed reference data.
• Participated in the integration of data sources in the data warehouse in Google BigQuery.
• Proposed a Governance Mgmt. System. Promoted data-driven decisions and “a single source of truth”.
• Performed process modeling, system analysis, KPIs identification, and enterprise architecture planning.
• Led cross-functional meetings to gather business and technical requirements in an Agile environment.
• Developed technical documentation (system requirements, use and test cases, user stories, specifications, UAT, SLA, continuity plans) and process documentation (business rules, workflows, procedures, manuals).
• Led improvement initiatives, risk management, and change control to ensure smooth transitions.
• Evaluated changes and requested them to Data Engineering. Coordinated and documented testing.
• Developed data science, machine learning, and AI projects using SQL, Python, R, and BI software.
• Carried out a research thesis for web traffic analysis aimed at marketing experts.
• Provided training and consulting in management systems (ISO 900X, 1400X, 20000, etc.), process improvement, and business analysis (SWOT, RASCI, SMART goals, Porter’s 5 forces, sales funnel, etc.)
• Led the implementation of the enterprise Content Management System (Documentum), Agile environment.
• Implemented and led a Center of Excellence that supported cross-functional projects.
• Led a multidisciplinary work team that provided information mgmt., analytics, and automation services.
• Implemented the Knowledge Management System and the Governance Management System.
• Led the development of relational databases and reporting tools to improve process analysis and control.
• Participated in the implementation of the Quality Management System and the IT Service Mgmt. System.
• Performed business analysis and business process management (BPM) to identify improvement and automation opportunities. Worked with managers, subject matter experts (SME), vendors, and end users.
• Analyzed business and technical requirements for enterprise Mgmt. Systems (CRM, Quality, ERP, etc.)
• Developed technical documentation (requirements, specifications, testing, UAT, impact assessment, etc).
• Provided recommendations and guidance on the evaluation, selection, and adoption of tools.
• Supported managers in the implementation and documentation of changes in multiple business processes.
• Audited processes and change mgmt. according to ISO 9001, 14001, 20000, and biopharma regulation.
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