Yasir Zamir

About the Candidate

YASIR ZAMIR | CANADA | 613-408-8262 | WPSUSR@GMAIL.COM

OBJECTIVE
A highly energetic and dynamic consultant with extensive experience in Legacy System Modernization, Enterprise Software Implementation, Integration, and Digital/Agile Transformation acquires a challenging position (possess Level II Security Clearance)

MAJOR ACHIEVEMENTS
● Demonstrated leadership ability on Digital Modernization/Transformation/IT Transition projects from the last 15+ years
● Proficient in enterprise systems design, applications break-fix, code deployments, root cause analysis, system migration, monitoring, tuning, configuration management, defects management, integration, maintenance, and servers migration
● Built/Configured/Supported 80% of Enterprise Systems (IBM Systems, WebSphere, Cúram, JBoss, WebSphere Process Server, .Net, Microsoft Dynamics, ESB, BPM, FileNet, Datacap, ECM, CMOD, MDM, IHS, Bulemix, WAS Liberty, COTS-based IAM Systems, WebLogic, Tomcat, Linux Applications, IBM Tivoli, IBM Kubernetes)
● Multiple Government Clusters’ Curam SPM 6, 6.5, 7 Implementation Experience, Rules, Workflow, Financials, Evidence, Universal Access, IEG (Legacy and React.js), Security, REST/SOAP/SOA-based integration, Batch Programs (Streamer, Chunker, XML), DevOps (App Server, Cloud), Cúram APIs
● Resolved environment incidents on a 24×7 basis from project stakeholders and maintained SLA as per projects
● Reduced 10% web applications connecting problems by servers administration, integration, and environment support
● Highly skilled in content management, release management, Go-Live code implementations, and process improvements
● Managed complex multi-vendor/multi-platform environments (Ministry of Community & Social Services/Alberta Services)
● Enhanced 20% applications configuration, deployment and software distribution using IBM Enterprise Products
● Organized into J2EE, SOM, ESB, SOA, WSSR, EIS, SDLC, Agile, PMLC, RLC, ITIL, CI/CD & SaaS/PaaS
● Dropped off 14% labor costs in restructuring, migration, and modernization for enterprise server systems in multiple firms
● Accomplished company’s target to perform daily/weekly/quarterly/yearly releases, promotions, and server migration
● Strong experience in E-Commerce/digital services and hands-on experience in Waterfall and Agile Framework (Scrum)
● Extensive experience in project-based and steady-state roles (Banks, Retail, Health, Telecom, Government, and Insurance)
● 5+ years of Transformation experience with IBM Curam Social Management Benefits System (COVID-19 Social Benefits Projects; CERB, CEWS, CESB, ConOps, OW, ODSP, EI, SAMS, CPP, OASP, Maternity, Canada Child Benefit, Retirement/Pension Plan, Entitlement and Eligibility Rules, Workload/Workflow Management, Benefits Case Management)

MILESTONE PROJECTS
● Benefits Delivery Modernization (BDM) – Employment and Social Development Canada (ESDC) – 2020
● Social Services Solutions Modernization Project (SSSMP) – Ontario Ministry of Community and Social Services (Children, Youth and Social Services Cluster) – Cúram Implementation 2014 – 2016
● Enterprise-Wide Modernization – Alberta Services (Children, Youth and Social Services, Health Services, Employment, and Immigration) – Cúram Implementation 2011 – 2013
● IS Transformation – The Great-West Life Assurance Company/Investors Group 2017 – 2019
● Phoenix Transformation – National Bank Financial Group (NBFG) 2011 – 2013
● Air Canada Transformation 2011 – 2013
● Supply Chain System and Project Delivery Program SC2010 – Loblaw Companies Ltd. Canada 2010 – 2011
● IT Business Transformation – Rogers Communications Inc. Canada 2009 – 2010
● System Restructure from Scotia Online to i-Trade – Bank of Nova Scotia 2008 – 2009

CAREER HISTORY
Sr. Tech Advisory Consultant – Digital Transformation
Digital Main Street Canada 08/2020 – 07/2022 
Project Capacity: Digital Cyber Security/Multiple Projects
● Optimized digital transformation priorities, and ideas to adopt Agile Scrum Methodologies, Cyber Security practices to small and medium business owners, enterprise vendors, and Government high-level stakeholders
● Maintained an overall understanding of all changes impacting the portfolio, including vendor, and external implementations outside of their portfolio. Performed process analysis and development as required on cybersecurity and compliance
● Works closely with stakeholders to resolve compliance incident investigations, root cause analysis, evidence collection, and completion of mitigation actions
● Enhanced Go-Live support services activities; such as system design consulting, developing software platforms and frameworks, capacity planning, and launching reviews
● Streamlined Digital Service Squad Grant Program, and other small business main street loan activities
Tools Utilized: Microsoft 365, Agile, SAFE Agile, IBM Cloud, (Kubernetes), Benefits Systems, ITSM, Fed.Gov.SLAs

Curam Solution Advisory Consultant – Digital Transformation (Contract)
Employment and Social Development Canada (ESDC) 02/2020 – 06/2020
Project Capacity: Benefits Delivery Modernization (BDM)
Team: BDM Support
● Conceptualized Legacy Systems to Agile Transformation, engaged testing and development teams via teleconference to enhance the ETL procedure and Benefits System Transition
● Managed COVID-19 projects (COVID-19 Social Benefits Projects; CERB, CEWS, CESB, ConOps) for Operations, Cúram Social Management System, Cloud, Middleware Deployment & Release Management Strategies
● Improved 20% strategies on Modernization and Service Improvement efficiencies for Employment Insurance (EI), Canada Pension Plan (CPP), and Old Age Security (OAS)
● Reorganized Agile Scrum Methodologies, and Testing Methodologies with senior Government stakeholders, System Integrators, and vendors, as part of ESDC strategy and design to enhance Cúram solutions
● Strengthened key team members from Infrastructure, Testing, and Development departments to modify existing Regression testing cycles to achieve successful results for BDM
● Performed change management duties as an Enterprise Advisory Consultant for Entitlement and Eligibility Rules, Workload/Workflow, Benefits Case Management, and Citizenship/Case Worker
● Achieved risk mitigation for future IBM Curam Social Program Management 7, Middleware Components, Release Management, Change Management, Modernization, ETL, Data Conversion, Legacy Transformation
● Strategized to transform Social Management Benefits System (OW, ODSP, EI, SAMS, CPP, OASP, Maternity, Canada Child Benefit, Retirement/Pension Plan) and enhanced program Implementation and enterprise solutions
● Identified, analyzed, and prepared risk mitigation tasks to improve the Government enterprise integration processes
● Reconcilzed enterprise solutions for Curam/ESB/WebSphere Deployment Methodologies, Application Deployment Models, Cloud-based technologies, vendor allocation, enterprise business objects, J2EE solutions, and, Release Challenges
● Engaged simultaneously in contact center implementation and contact management system for COVID -19 solutions
Tools Utilized: Microsoft 365, Cúram SPM 7, IBM Cloud, Kubernetes, Benefits Systems, ITSM, Fed.Gov.SLAs

Sustainment Lead/Platform Specialist – Digital Transformation (Contract)
Canada Life/Great-West Life Assurance Canada/Mackenzie Investments/Investors Group (IGA) 08/2017- 06/2019
Project Capacity: Great West-Life IS Transformation
Team: Shared Enterprise Services/Middleware Services
● Prioritized technical leadership and expertise to enhance the development, maintenance, operations, and support of critical Identity and Access Management (IAM) services, and DevOps solutions with the adoption of automation
● Executed multiple projects to implement and design infrastructure services, supported enterprise-wide IS
Modernization within the framework of enterprise architecture and technology standards
● Expanded technical solutions and leadership to senior IT and business management to modernize the project
for multiple organizations (IGM, Canada Life, London Life and Mackenzie Investments)
● Remodeled and improved existing Business process changes and modernization concepts especially related to change management, enterprise and regulatory constraints, system planning, scrum management policies, priorities, alterations, and controls for IGM/IGA/Great West Life/Mackenzie Investments
● Administered cluster-based enterprise content management solutions by IBM DataCap, CMOD, FileNet p8, WAS9x
● Adopted Dynamic Systems Development Method (DSDM) to provide a comprehensive foundation for enterprise planning, managing, executing, and scaling Agile process and iterative software development projects
● Decreased applications’ incident troubleshooting, escalation time, and quick response to major issues in a timely fashion
● Boosted customers/vendor service level agreements and contracts, content management solutions, environment support, apps deployment, and maintenance
● Amplified problem management for higher technical issues, participated in weekly/monthly/yearly code releases
● Deployed and configured enterprise distributed systems on daily basis, worked keenly on software support with
clients, teams, vendors, and stakeholders
● Satisfied internal/external clients for business program delivery, identified IT solutions to meet complex requirements and enhanced IS Transformation planned services
● Fulfilled technical QA and compliance of systems design and implementations of business solutions
● Mediated insurance and financial application issues’ to partner companies (TREX Applications) -24×7 pager support
● Participated in all Unit, Integration, System, and Acceptance testing for Enterprise Agile Development Life Cycle
● Enhanced project management principles, methodology, and software tools to lead, manage and plan multiple complex business application delivery projects
● Analyzed application portfolios, identified dependencies & common infrastructure platform components, and assessed migration feasibility used Jira as a ticket tracking and workflow tool
● Supported Disaster Recovery Exercises on a quarterly basis on client-side data center locations (across Canada)
● Developed key digital insights and provided updated recommendations to clients for achieving successful goals
Tools Utilized: IBM CMOD, FileNet, DataCap 8x, 9, Business Process Manager(BPM) V5x, FileNet Capture V5x, FileNet Content Manager V5x, CMOD, GIT, JBoss 7x, WebSphere App Server V7x, V8x 9x, ITSM 9.1, IIIS 5,6,7,8,10, JBoss V5,6,7, WPS 8, LDAP, Enterprise Service Bus (ESB) 8x, CARA, Tomcat, Apache, ihub, Batch, ITIC, BIC, Jira, Linux Red Hat, Unix, AIX, MS Office, Splunk, Nagios, BMC Remedy, BMC Service Desk, SpringSource TC Server, Jenkins, TOSCA Blueprint, Cloudify, IBM Bluemix, Citrix

Sr. Consultant – Digital Transformation
Honda Canada Inc., Toronto, Contract Full-time 01/2017 – 04/2017
Project Capacity: Multiple Servers Migration
Team: Infrastructure
● Expedited Auto sector multiple enterprise server migration projects within the tight deadline (IBM Middleware Products)
● Augmented 35% of policies and procedures for better code Deployments, configurations, and Release Management
Tools Utilized: IBM Power Series v7x, IBM HTTP Server 6x-7x, 8x, ESBv6x-7x, WAS6x-7x-8x-10x, Cognos Application Server v10x, Visio, Citrix

I&IT Lead Technology Consultant – Digital Transformation (Contract)
Ministry of Community & Social Services – Children, Youth and Social Services I&IT Cluster (CYSSC) 06/2014 – 12/2016
Project Capacity: Social Services Solutions Modernization Project (SSSMP)
Team: Technology Planning & Coordination (Tech Services)
● Energized the execution of operability environments, GO-Live preparation, developed, documented, and maintained operational and maintenance procedures for SDMT, SAMS, OW, Case Worker, and ODSP
● Installed/configured Cúram Framework and Citizenship Portal for all environments (TR, BSB, CIT, SIT, AIT, DEV, UAT)
● Implemented/Integrated Cúram Social Program with IBM Enterprise Middleware Components (WebSphere, IHS, ESB)
● Demonstrated environment configuration support for Curam in WebSphere, Databases, Curam batches, eBS batches, CAMS-GoSecure, OpsDoc, CRS, and PCLookup system integration, prepared and validated the deployment package.
● Delivered software/apps consultancy to maintain the Social Assistance Management System (SAMS) environments to support, testing, data conversions, pay run compares, dress rehearsals, dry runs, and go-live implementation
● Tuned and configured Nagios to multiple server environments to monitor applications performance (PPROD, PROD)
● Performed iterative releases/promotions/hotfixes from the initial to the final stage by using COTS=Curam components
● Installed/configured One-Key, PKI, Go-Secure, Entrust, PMI, SSL, and other security protocols on DEV, UAT, PROD
● Resolved Curam incidents on a 24×7 basis from project stakeholders and maintained SLA as per SSSMP
● Eliminated 27% of major defects raised by the testing teams in smoke testing, configuration & parameter fixes, system logs investigation, code fixes, cross-browser compatibility, cache-related issues, browser settings, Load, Batch, Curam
application performance review of JMX Stats, SQL, business process object- BPO and ITS application-related reports
● Collaborated frequently with IBM Lab to enhance Cúram code to integrate appropriately with Middleware/Database
● Accelerated servers remediation, defects/gap management, overall project risks mediation, and go-green project for the ministry’s enterprise applications/database servers
● Energized Legacy Systems solutions for Final Transformation exercise (Analyzed former system capacity/performance)
● Updated annual DR activities by performing server back up processes, and data transfer by the ministry’s protocols
● Piloted weekly releases using IBM WebSphere, .Net, Cúram, Cognos, and CRM in PROD environments (100+ servers)
● Advocated environment reports and performance bottlenecks to make successful performance testing cycles
Tools Utilized: IBM Power Series v7x, IBM HTTP Server 6x-7x, 8x, WebSphere Enterprise Service Bus v6x-7x, WebSphere Application Server Network Deployment v6x-7x-8x, IBM WebSphere Commerce v7, v8, v9, Cúram Application Suite 6x, Cúram batch (Streamer, Chunker, XML) servers, Cúram Social Program Management v6x, Cúram Solution for Social Assistance, Cúram Solution for Employment, Cúram Solution for Pensions, Cúram Solution for Family Services, Cúram Solution for Disability Management, Cúram Solution for Care Management, Cúram Citizenship Portal, Cognos Application Server v10x, Control-M/Enterprise Manager v7x, ODSP, One-Key, Nagios Xi, GO-PKI Security, Entrust TruePass 8, CheckPoint, Visio, MS Office, Test Complete, IBM Rational Functional Tester, Citrix

Sr. Lead Consultant Level III – Digital Transformation (Contract)
IBM Canada (Markham) 02/2011 – 03/2014
Team: IBM GTS Services Delivery – Transition, Transformation and Project Management, Web Hosting
Major Clients & Project :
(i) Ministries of Alberta Services (Children and Youth Services, Health Services, Employment, and Immigration)
a) Enterprise-Wide Modernization Project (Cúram)
(ii) National Bank Financial Group (NBFG)
a) Phoenix Transformation (IT Foundation, ICE, SCON, MAX)
b) ISEC Remediation – IT Foundation Servers – SAP Implementations (BI/DS mobile apps)
c) ITCAM-Tivoli agents installations/configurations for 300+ servers
(iii) Air Canada Transformation
● Formulated Curam functional and non-functional requirements related to Alberta Social Security platforms (solution design, fit/gap analysis, prototyping, RestFul APIs, RFP/RFS documentation, platform prototyping)
● Engineered to reduce development cycles, increased deployment frequency, and achieved faster time to modernize former system integration protocols, and legacy transformation practices by following Agile and SDLC methodologies
● Facilitated unit, acceptance, functional, load, performance, and security testing exercises with project stakeholders, project managers, QA staff, and onshore/offshore testers for multiple Transformation Projects
● Delivered IBM Legacy Systems solutions by engaging ETL, Data Transfer Teams, Unit Testings, and Interface Expert Groups
● Implemented and customized Commercial Off-The-Shelf (COTS) Cúram products with IBM Enterprise Components (WebSphere, IHS, ESB) for Ministry of Alberta Services (ACYS, AHS, AEI)
● Showcased Curam Social Program Management presentations and helped to integrate solutions from Legacy/Mainframe
● Upgraded successful Curam SPM 6 installations, configurations, health checks, remediation, and problems determination
● Coordinated with the architects, developers, Operations, Maintenance Team, and Database Administrators to ensure proper Curam environment building, servers functionality, security, and performance protocols were up-to-date
● Resolved Curam problem identification, incidents management, and complex integration issues (Curam Batch, Letters)
● Defined Go-Live solutions for IBM WAS6x,7x,8x, Portal 6x,7x,8x, WPS7x-8x, ESB7x-8x, Cúram, SSO, BPM, and MDM
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● Acquired 65% execution of IBM servers patching, application code fixes and upgrades with Cúram SPM 6
● Administered, installed, and configured web applications by using BPM, ESB, WebMethods, IHS, ISS, ECM P8
● Improved Apps. stability by tuning self-signed certificates and plugins for WAS/IHS on multiple platforms
● Completed Installations, Integration, LDAP (SSO/role-based) setup for WAS (Base, ND), HTTP Server, Apache, WebSphere Process Server, Business Process Manager (BPM), WebSphere Portal Server
● Developed TI, TA, TU, PreProd, Prod, and DR environments using Curam, WAS, IHS, WebSphere Process Server
● Installed, Configured, and Integrated High Availability Clustered Systems (Business Process Manager) within SLAs
● Interacted closely with ministry/bank clients to resolve application defects, security, performance, and monitoring issues
● Fulfilled integration and optimization for Cúram and Mobius, defects resolution by IBM processes
● Operated OpenSSO, FileNet, DataCap, MDM installations, tuning, and configuration on 100+ servers
Tools Utilized: AIX5-6, Unix-Solaris, Linux(Red Hat), Windows, Domino, IBM WebSphere Commerce v7, v8, WebSphere 6x,7x,8x (Application, BASE, ND, Portal), WebSphere Process Server7x-8x, Vignette, BPM7x-8x, BPC Explorer, IHS Server7x,8x, Tomcat, Apache, MQ7x, ESB7x-8x, XML, CSS3 WebMethods 8x, Mobius, IBM Lotus Notes 6x-8x, ISM Maximo, BMC Remedy, Oracle Enterprise Single Sign-On, and Access Management, Sun Web Servers, DB2/SQL/Oracle, IBM Bluemix, Cluster Services, IBM Rational Clearcase 7, Open SSO, BI/BO/DS, CVS SharePoint, Worklight5, ClearQuest 8, Remedy 7, ECM P8 (FileNet), DataCap7x, HTML5, MS Office, Visio, WebSeal, IBM Rational Functional Tester, Entrust PKI, AES, PMI, SSL
Cúram Products (COTS): Cúram Solution for Social Assistance, Cúram Solution for Family Services, Cúram Solution for Employment, Cúram Solution for Disability Management, Cúram Solution for Care Management

Sr. Consultant – Business Transformation (Contract)
Loblaw Companies Ltd. Canada (Mississauga) 09/2010 – 02/2011
Project Capacity: Supply Chain System and Project Delivery Program SC2010
Team: Application Management/QA
● Implemented successful Enterprise Integration Solutions from manual/legacy system integration protocols to modern DevOps/automation concepts by using Manhattan Associates ERPs (Warehouse Management System, Labour Management System, Transport Management System)
● Boosted application efficiency by performing frequent Releases, Unit Testing, Regression Testing, System Testing, Deployments, and configuration changes for Enterprise Integration System (EIS), WMS, LMS, TS, IVR
● Enhanced 30% system efficiency by implementing environment variables, servers build, and security protocols for server components (WebSphere, Weblogic, ESB, EIS)
● Supervised to establish a bridge between business and IT teams to finish the gap in application/code defects rate, system failure recovering time, and time reduction in enterprise software code deployments
● Configured and restructured application changes according to testing environments by JBoss/ESB/Weblogic
● Diagnosed system problems, and completed application deployments for multiple WebSphere environments
● Expanded operational process and procedures functionality by executing batch jobs, improved start/stop procedures, monitoring and incident call handling
● Incorporated LDAP/security principles (single sign-on, role-based security) for high environments (PreProd/Prod)
● Resolved defects on daily basis in Complex Legacy Applications (WIN, COM, BICEPS, PO, Harmony, Optima, DBK) Tools Utilized: ERPs Manhattan Associates {Warehouse Management System (WMS), Labour Management System (LM), Transport Management System (TMS)}, EIS(2007), AIX 5x, Oracle Enterprise Manager 9x, Oracle 10g, PL/SQL Developer 8, Microsoft IIS 6x-7x, Oracle Enterprise Service Bus ESB 6x, JBoss6x, PVCS, CVS, IBM Rational Clearcase 7, Sharepoint Servers, Oracle Identity and Access Management, Weblogic 8-10x, WebSphere 6x-7x, IBM WebSphere Commerce v7, v8, SAP BI/BO, QASanity Test, HP Quality Center 9.2, ClearQuest 8, Remedy ITSM Suite 7.0, CA Autosys r11, Visio, IBM Object Grid

Sr. Consultant – Business Transformation (Contract)
Rogers Communications Inc. (Brampton) 10/2009 – 09/2010
Project Capacity: IT Business Transformation & Special Projects
Team: Business Transformation (Non-Production/UAT)
● Participated in regular business transformation activities to enhance call center applications, call handling time reductions, Customer Service Department’s software resolutions by using the DevOps model of SDLC Plan, Create, Verify, Package, Release, Configure, and Monitor
● Targeted deadlines with offshore development/testing teams to perform unit/system testing in INT/SFT/IST/SST/UAT
● Facilitated multiple teams to create applications in Staging and Testings (INT, SFT, and UAT) for Rogers call center
● Improved 20% configuration, testing, and deployment cycles by tuning Amdocs plugins and connecting issues
● Reduced 15% application issues by successful code deployments, bug fixes, change implementations, and releases
● Contributed System Admin practice in an environment built, and verified solutions for multiple projects (EIF, API Link, AWS)
● Improved 30% conflicts, and defects in Amdocs (CRM) by endpoints configuration, changes, and installations
● Rectified software problems by implementing true methodologies of configurations, and risk meditation policies
● Built 35% of test environments and installation of apps. by using Weblogic artifacts, Ant, and modified property files
● Interacted with developers and support staff to create and configure Weblogic domains and lower environments
● Maintained and installed codes, hotfixes, patches, JAR, WAR, EAR, and managed applications components
● Increased 40% efficiency by participating in root cause analysis for legacy applications issues via weekly defects triage call
● Improved system productivity by applying Unix system administration on RHE Linux, Sun Solaris, HP, AIX
● Ensured infrastructure architects about tested solutions for application malfunctions and performance
● Enhanced documentation and procedures for managing application deployments and configurations
Tools Utilized: Bea Weblogic 8-10 (server, portal, integration, and ALSB), IBM WebSphere Commerce v6, v7, IBM-AIX 5x, Maven, Amdocs CES 7.5, UNIX (Solaris 8-10), Linux (Red Hat), HP-UNIX, ClearQuest 8, Oracle Toad 9.7.2.5, IBM Rational Clear Quest 6, Tomcat
Training Accomplished: Amdocs (CRM) Monitoring and Control (AMC) 7.5

Sr. Consultant – Business Transformation (Contract)
Bank of Nova Scotia Canada (Toronto -Technology Application Group) 09/2008 – 09/2009
Project Capacity: System Restructure from Scotia Online to i-Trade
Team: Implementation & Production Management-TAG
● Maintained and implemented systems solutions to all production units (SOL/OAM/Blue Box/MFA/IAR) for TAG
● Achieved monthly target by performing daily/weekly releases, promotions, deployments, and servers migration
associated with Wealth Management, i-Trade, E-trade, and Development Group
● Installed and Configured J2EE Application Servers (Weblogic, WebSphere, CORBA), IE Servers, and Portals
● Modified scripts on multiple servers, resolved boot-up problems, patches control (leaps, alerts, smurfs, EOD files)
● Resolved 10% of web application conflicts for the Security/Trade/Brokerage department by Unix administration
● Updated codes, environmental variables, servers up gradations, and modified configurations as per the environment
● Successfully accomplished production tasks (server hardening, rollover/rollback, leap batch files execution)
● Increased $30,000 annual productivity for UAT/DEV/PPE/PROD servers through System
Administration (Performance, Monitoring, OS, CPU, Memory, Network, and Disks)
● Implemented server migration and backup tasks in data centers for better applications performance
● Scheduled system vendors (SUN, IBM) to accomplish server’s health checks and sanity checks
● Analyzed and replaced defective hardware, installed system patches, firmware upgrades, and system backup
Tools Utilized: Windows 2003, Unix (Solaris 8-10), Sybase, AIX 5x-6x, IBM Blade servers and Sun Hardware, NIS, DNS, LDAP, NFS, Bea Weblogic v6-v7, WebSphere 6x,7x, ESB 6x,7x, Aqua logic Service Bus, Eclipse, iPlanet, CORBA, Oracle Sun One Web
server, JBOSS/ESB, Citrix, and VERITAS products (Volume Manager, File System, Netbackup, Clustering), IBM Rational ClearQuest 6, Tidal Enterprise Scheduler (TES) 5.3, ClearQuest 8, MS Office, Visio

Consultant – Business Transformation (Contract)
CIBC Bank Toronto, Canada 04/2006 – 09/2008
Project Capacity: CIBC Canada Server Migration
Team: Infrastructure
● Executed enterprise software deployments of 25 GB/day to CIBC Global sites and migrated 500 servers/workstations from Win2000 Server- Win2003 Server
● Enhanced customer relations by simplifying codes, patches problems, and endpoints configuration in IBM Tivoli (ITM)
Tools Utilized: Win 2003, Unix (Solaris 8-10), Sybase, AIX 5x-6x, IBM Blade servers, Sun Hardware, NIS, DNS, LDAP, NFS, Bea Weblogic v6-v7, IBM WAS 6x,7x, ESB 6x,7x, Aqua logic Service Bus, Eclipse, iPlanet, CORBA, Oracle Sun One Web Server, Citrix and VERITAS products (Volume Manager, File System, Netbackup, Clustering), Tidal Enterprise Scheduler (TES) 5.3

System Analyst (Full Time)
Eiger Technologies Canada 10/2003 – 03/2006
● Increased 23% revenue by troubleshooting B2B clients’ issues for billing software PORTA ONE
● Identified 50% gaps in VOIP application, determined the usability of tools/website, improved the customer experience, and recommended improvements/solutions for IT Department
● Managed E-Business technologies, advertising servers, portal technologies, search engines, and transaction processing

EDUCATION
Masters in Computer Science 2000
BSc. (Economics) 1997
Diploma in Computer Science and Graphic Design
* Equivalent to BS by the International Credential Assessment Service of Canada (ICAS)
* Security Clearance: Valid Liability Security till Dec 2029 + Valid Provincial Security for 5 years

MAJOR COURSES & TRAINING ACCOMPLISHED
1. Digital Transformation 7. ITD SARM – Patch Management Process
2. Digital Transformation Strategy 8. IBM Tivoli ITM, Access Manager and ITM
3. Defining a Digital Transformation Roadmap 9. Delivery Excellence Awareness
4. Digital Transformation and Industry 4.0 10. IBM WebSphere v8.5
5. Digital Transformation in Financial Services 11. IBM Integrated Six Sigma System
6. IBM Cúram Framework v6 12. Open Text Right Fax