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Kanata, Ottawa, Eastern Ontario, Ontario, Canada
Member Since 2021
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Winnie Wan Man Pong

About the Candidate

  • Over six years of experience in providing administrative support to banks, tutorial centers and financial institutions (around 120 staff)
  • Experience in providing a wide range of administrative support such as filing management, mail sorting, invoice processing, contract management, facilities management, coordinated incoming and outcoming emails
  • Experienced in managing office budget, and monitored office expenses, and petty cash reports, and reconciled bank statements
  • Proficient with technology and computer skills (e.g., MS Word, Adobe, Excel, PowerPoint, Outlook, Quickbook, SAP system)
  • Ability to apply and interpret procedures and company policies (e.g., travel policies and procedures, and procurement policies)
  • Ability to use tact and discretion to handle highly confidential matters, and sensitive information (e.g., Personal information of staffs, office lease agreement, and service providers contract)
  • Experience in preparing correspondence to the whole office, ensure proper grammar, syntax, paragraph structure when drafting and verifying document
  • Experienced in managing projects such as office renovation and relocation projects, team lead for new software system roll-out
  • Highly organized and ensures timely completion of multiple tasks
  • Meticulous, and attention details, and have a special aptitude for numbers
  • Flexible, and under cultural difference, and have experience of working in a multicultural and diverse environment
  • Award winner: won best Employee Award FY2012 and FY2015 Members

Education

Sep 1996 - Jun 1998
Carleton University, Ottawa Bachelor of Arts Economics and Minor in Business
Sep 2020 to Jun 2021
Algonquin College, Ottawa Bookkeeping and Accounting Practices Certificate
Sep 2014
The Hong Kong Management Association, Hong Kong Corporate Human Resource Management Certificate

Experience

Dec 2018 - Mar 2020
Ottawa Catholic School Board | Ottawa Chinese language instructor

-Responsible for teaching Cantonese to Grade 1 and Grade 2 students
-Prepared teaching materials, including culture, history, and traditions, and integrated them into classroom activities
-Updated students progress, and input attendance and teaching progress, and parent feedback on systems
-Organized school events for students
-Updated parents and guardians of students’ s learning progress, and school activities

Nov 2018 - Mar 2020
Kumon Math and Reading Center |Ottawa Student assistant

-Managed high volume of student’s files, graded and input each student’s progress from worksheets into student record books and workbooks (200+ students)
-Provided filing management, and supported student admission
-Graded students using the Kumon method
-Input students folders for future classes
-Provided clients services to parents, and answered their requests
-Kept and maintained a tidy and neat classroom

Jan 2016 - Sep 2018
Capital Group| American Funds |Hong Kong | www.capitalgroup.com Senior Service Coordinator

-Provided full reception and meeting support when front desk members were on leave
-Provided procurement services, including purchase and rental of office equipment, newspaper subscription, printing stationery, and pantry replenishment, ensuring procurement activities comply with company policies and procedures
-Renewed, negotiated, and managed contracts with service providers, managed and reviewed completed work for service providers
-Provided support to account payable team, ensuring invoices amount, supplier details entered correctly on the system
-Reconciled travel invoices according to travel policies and procedures, (around 200 invoices per month)
-Managed access cards record for the whole office, ensuring correct employee’s details, and access right was granted to an employee
-Managed petty cash report, ensuring all correct data has input on the system (petty cash funds $500 per month)
-Prepared and reconciled budget and expense reports for the management team (annual budget $1million)
-Reconciled monthly bank statement for local office
-Prepared agenda and minutes for a monthly team meeting, suppliers’ meetings, group meetings, and other committee meetings, and following up on actions.
-Coordinated and organized associate’s social events (around three to four events annually)
-Responsible for managing travel program and set up travel profiles for managers
-Performed facilities management and liaising with building management office

Jun 2012 - Dec 2015
Malayan Banking Berhad | Hong Kong | www.maybank.com Assistant Manager

-Organized and coordinated various clerical support which included mail sorting, filing management, business cards, and brochures printing, bank document retrieval and destruction, bank statements handling
-Input employee entry on access card system, and regularly ran attendance and staff report for audit purpose
-Arranged seating plan and reconfiguration works to cater the business of company expansion plan
-Provided financial support to accounting team such as invoice processing, budget, and expense management
-Fixed asset management, physical check and recorded value and details of company assets
-Coordinated office renovation with head office from issuing request for information, request for quotation, submitting construction tender, working with building management office, design house, solicitor to associate move coordination
-Experienced in providing security services which included maintenance work for the office door access, and CCTV surveillance systems, ensure security system meet compliance regulations, and prepared security report for audit purpose

Skills
Concur Travel toolConvene EMS booking systemexcelMicrosoft Office Suite: WordPivot tablepowerpointSAP systemV-Lookup  QuickBooks
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