About the Candidate
· I am known for putting smiles on my clients’ faces and have a demonstrated history of improving customer satisfaction by up to 50%.
· Over 5 years of experience providing quality client service in the health sector; including 18 months of experience in various capacities of community engagement among marginalized groups leading to a demonstrated improvement in their nutritional status.
· Proven expertise working independently and as part of a multidisciplinary team composed of a range of stakeholders: pediatrician, nurses, nutritionist, community health workers, laboratory technician, sponsors, community leaders; and ensuring full participation till the end of the project.
· I am agile, focused, and prepared, a natural collaborator and determined problem solver as I see challenges as opportunities for growth.
· Degree in Human Nutrition and Dietetics and Graduate Diploma in Population Health.
· Fluent in written and oral English.
· Experience in effectively communicating with a variety of stakeholders: patients and their family members about care goals; multidisciplinary health team, community leaders and individuals within the hospital or community.
· Computer Skills: Proficient with Microsoft Office 365 (Word, Excel, PowerPoint, Outlook); Familiar with SPSS and WHO Anthro.
Education
Experience
Schedule nurses to meet client’s needs and requirements.
Make calls to confirm client’s appointment.
Documentation and administration.
Submit reports to government healthcare organization about clients care services update.
Data integrity, using excel, ensuring data is up to date and accurate.
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