Mehul Ka Patel

About the Candidate

 

2-110 Woodridge Crescent, Nepean, ON, K2B7S9

(613)-276-5222 |kapatelmehul@gmail.com|

 

Professional Summary
Motivated business administrator with excellent customer service and sales experience. Looking to utilize my skills and knowledge for the benefit of your organization. Skilled at training staff, ensuring increased client satisfaction, rise in sales through upselling techniques and maintaining the best quality of service.

Skills
Time Management

Administration and Management

Computer knowledge
Exceptional Customer Service

Problem Solving

Sales and Marketing
Multi-task

Active listening

Judgment and Decision Making

Professional Experience
Security Guard | GARDA CANADA SECURITY INC|                                 Ottawa, ON |Nov 2021 – Present |

Ensure the protection of people, property, and premises
Control the entrance and exits with the communication equipment
Prevent fire, theft, and vandalism
Monitoring video surveillance system and reviewing of footage
Shift Manager  | Subway Restaurant |                                                    Ottawa, ON |July 2020 – Nov 2021|

Ensured customers have excellent experience during their visit
Resolved customer complaints regarding food service and retained records of daily sale and wastage
Performed admin works including bookkeeping and records management
Cash handling  experienced by balancing the register, filling it with appropriate amount of change to accommodate customers for rest of the shift
connected personally with customers and provided best solution according to their needs
Trained employees in food preparation and safety procedures during shift
Participated with operation management team to plan, develop and implement goals of the company
Procurement of material and inventory management
Relationship Manager |TATA AIG General Insurance Co. Ltd|                       Ottawa, ON |May 2017- Jun 2019|

Channel relationship, workshops, and Camps
Helped in building a positive and diverse work environment by promoting team efforts
Trained bank employees regarding Insurance Products
Depth knowledge of products and its guidelines
Maintained renewal of insurance policies
Conducted meetings with bank employees and customers
Business Development Executive |Axis Bank |                                        Anand, India |April 2016 – May 2017|

Customer service representative – assisted with opening current, saving accounts and loans
Acquired new customers and pursued new business relationships
Increased the customer base by developing new business relationships
Made sales calls to create new partnerships for business collaborations.
Managed a sales and promotional budget for short and long-term projects.
Achieved targets within set time frame and used to work in a fast-paced environment
EDUCATION
Master of Business Administration | Gujarat Technological University|                                        |2013 – 2016 |

N.R. Institute Business Management, Ahmedabad, India

Canadian Equivalency by WES: Bachelor’s degree (four years)

 

Bachelor of Business Administration | Sardar Patel University |                                                     |2010 – 2013 |

Anand Commerce college, Anand, India

Canadian Equivalency by WES: Bachelor’s degree (three years)