About the Candidate
SUMMARY OF QUALIFICATIONS, KNOWLEDGE, SKILLS AND ABILITIES
· 3-7 years of experience in customer services, administration, Office duties
· Proficient in the use of software applications such as Microsoft suite
· Experience using MS Publisher, MS Word, Microsoft Office, Email, Windows, Mac, Internet, and Social Media Platforms
· Excellent communication skills in English, French, Creole, and Spanish, Excellent Professional phone etiquette
· Public speaker
· High degree of personal initiative with excellent planning and organizational skills
· Creative in solving problems and able to recommend solutions
· Strong interpersonal skills, demonstrated professionalism, positive work ethic
· Promotor of inclusion and diversity
· Good ability to set priorities and demonstrate flexibility in work hours.
· Excellent ability to simultaneously manage multiple tasks and set priorities
· Excellent team player, conflict resolution
· Punctual, patient, eager to learn and quick learner
WORK EXPERIENCE
Consular Agent
Head of Repatriation, Program and Documentation of Haitian Immigrant (PIDIH).
Jul.2016- Nov.2017
Consulate of Haïti in Barahona, Dominican Republic
· Searched and Registration of Immigrants Requiring a Document
· Open, create Initial Client and Immigrant file
· Filling out immigration form
· Visit of the borders under my responsibility
· Prepare arrangement, travel arrangement for repatriation
· Development of documentation processes for migrants
· Coordinated with those responsible for the repatriation of the other borders with a view to recording the repatriations carried out during the month.
· Prepared and submitted monthly report to the minister head of the Consulate.
Computerized Data Management Manager Jun.2012-Jun.2016
Immigration, Malpasse, Haïti/Malpasse Border
· Computerized data management and repatriation
· Made the accounts of people repatriated from the Dominican Republic
· Assisted in the search for a departure ban
· Provided administrative assistance in the process of refoulement
· Prepared monthly and daily reports on border’s migration flows
Lead Manager
July 2010-June 2012
Project Humana Life (PHL), Petion-Ville, Haïti
· Coordinated the activities of the office and rural sections for PHL.
· Organized computer literacy training for children and young people in need
· Prepared monthly expense and other reports for headquarters
· Preparation of visits by foreigners
· Organized ceremonies for children communities training
· Organize training for women group
· Public speaker for the Organization and some women rural groups
· Represented the organization to other local women’s organizations (Communities and others).
· Help enhance the ability of women to make themselves confident and well present themselves.
· preparation of donation in food, clothing, and other distribution for the community.
Occasional Secretary
Feb.2018-Dec.2019
Eastern Ontario Public School Board, Ottawa
· Serve as a central information point to the public, students and staff regarding school-related matters and procedures
· Answer incoming calls, provide information, direct calls where necessary and take messages, book appointments
· Greet visitors, handle inquiries and direct visitors to the appropriate destination
· Track student and staff attendance
· Notify parents of student absences
· Data entry into trillium, for student’s delays and absences
· Verify parents and doctor’s notes and investigate any discrepancies in attendance information
· Keep accurate staff and student attendance records and submit reports as required
· Preparation of reports and schedules
· Registration of new students.
· Read, sort, and distribute incoming school mail
EDUCATION
CDI College North Calgary
Diploma in Immigration Consultant
CEDI University
Diploma in International Relations, Diplomacy
Centre Pilote
Diploma in Computerized Accounting
Willis College
Certification in Personal Support Worker
Mission Bon Samaritain International
Diploma in Office Receptionist
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