Makram El Khoury

About the Candidate

SUMMARY

• Goal oriented Business Management Consultant with 8 years of experience in business consultancy, change management and business process re-engineering.
• Experienced in designing developing and implementing tools, processes and frameworks that support effective change management.
• Created an internal audit department and implement internal quality control tools and quality assurance standards.
• Well-organized team player, with exceptional time management skills.
• Accomplished in analyzing company needs and developing long-term solutions to meet its objectives.
• Full professional proficiency in English. Full professional proficiency in French. Native Arabic.

PROFESSIONAL EXPERIENCE

Business Development & Grants & Partnership Manager | iLEAD Group| August 2021-September 2022
Beirut, Dubai |Lebanon, UAE

• Proposal writing, project development and management of projects won for the amount of 2 million $ in the media related fields.
• Identify client restructuring and marketing needs.
• Review group sales strategy based on data collection by area or product category.
• Restructuring Staff according to corporate objectives.
• Setting the entities’ expansion strategy with international bodies.
• Managed program budgets and timelines, ensuring projects stayed on track and within allocated resources.
• Developed project plans, identified risks, set objectives and monitored progress towards completion.
• Coordinated with internal stakeholders to ensure successful implementation of the program initiatives.
• Communicated regularly with external partners to ensure alignment of strategies and goals.

Business Management Consultant |Lebanese Roasting Group SAL, Dose SAL | January 2013-July 2021
Beirut, Riyadh, Amman |Lebanon, KSA, Jordan

• Developed and implemented strategies to increase sales by 15% yearly and market share by 5% for companies with a yearly average turnover of 25 million $.
• Identified potential clients, built relationships, and negotiated contracts.
• Created presentations to attract new business opportunities.
• Conducted research on industry trends, competitor activities, and customer needs.
• Monitored competitors’ activities, prices, products, services., in order to stay ahead of the competition.
• Creation of a Market Intelligence Department for the entire Lebanese Roasting Group in Lebanon and the GCC, which led to a yearly sales increase of 25% during the first year, and a steady yearly revenue increase of 10% for the following 5 years.
• Train and monitor Market Intelligence team on data collection and reports writing and submission.
• Analyze monthly and quarterly sales figures. Reviewing and adjusting sales targets accordingly.
• Review sales strategy based on data collection by area or by product category.
• Created an internal audit department and set the quality assurance standards.
• The regular audit tools allowed the re-organization of the operation as well a continuous improvement of the existing methods, policies and procedures.
• Authored the content of policies, procedures and processes covering several aspects of business:
• Procurement policy leading to a cost reduction by 30% and price stability.
• Internal audit policy leading to a continuous process improvement.
• HR policies that led to the restructuring of staffing within companies, thus solving the overstaffing and understaffing issues in different departments.

Finance Manager | Vogue Multimedia | January 2010-December 2013
Beirut, Lebanon

•  Prepared financial documents such as budgets, forecasts and reports.
• Reviewed and analyzed budget variances to ensure accuracy of financial information.
• Monitored cash flow to ensure sufficient liquidity.
• Assisted in the development of internal controls to protect company assets.
• Evaluated existing processes within the finance department and identified areas for improvement.
• Collaborated with external auditors during annual audits to ensure accuracy of financial statements.
• Established relationships with banking partners to secure favorable terms on financing arrangements.
• Maintained accounts payable and receivable records ensuring timely payments are made.

Credit Risk Manager | BLOM Bank France | January 2006-December 2009
Paris, France

• Analyzed financial statements, credit reports, and other related documents to assess the creditworthiness of customers.
• Monitored existing customer accounts for changes in risk profile or payment pattern.
• Conducted regular reviews of loan portfolios to identify areas of high risk exposure.
• Provided guidance on credit decisions, including recommendations on loan terms and conditions.
• Assisted in the development of new processes for identifying and managing credit risks associated with various types of transactions.
• Maintained detailed records regarding customer payments and account history information.

EDUCATION

MBA – Banking & Finance |Paris 2 University | France | July 2006

MBA – Industrial Economics, HR & Quantitative Methods | Paris 2 University | France | July 2005

BA – Economics | St. Joseph University | Lebanon | July 2003

CERTIFICATIONS

• Fundraising & Proposal Writing – RPS – 2022
• Negotiation Skills – Wydner.com – 2013
• Management by Objectives – ODCC Group LLC – 2013
• Strategy & Balanced Score Card – RITCOM Management Consulting Group – 2013
• Credit Relationship Manager – Six Sigma Training & Development – 2009

VOLUNTEERING

Cedars Medical Association – Executive Director (volunteer) – February 2022

Center for Development, Democracy and Governance Executive Director (volunteer) – July 2021

Jbeil Youth for Rural Development Association – Founding Member – 2019

Al Kafaat University – Teacher 2019-2022

–       Social Sciences for Bachelor Students

–       Social Economics for Bachelor Students

Lebanese French University – Teacher 2020-2022

–        Analytical Accounting for Bachelor Students

–        International Business for Bachelor Students

–       Contemporary Business Management for MBA Students

Guest Lecturer

–        Leadership and Epigenetics

–       Marketing and Ethics

–       Innovation and E – Marketing

–       CSR and Ethics in Strategic Management

–       Team Building and Conflict Resolution