MAGESWARY RATNASAMY

About the Candidate

Mageswary Ratnasamy
Ottawa, ON K1Z 7K7 ♦ 343 262 4384 ♦ karuppar24@yahoo.com

 

Professional Summary

Senior Buyer with over 13 years of progressive retail experience. Well-versed in planning and executing daily and special inventory buys. Proficient in purchasing and procurement environments. Expert at supporting businesses with high-quality, reliable goods delivered on consistent schedule.

Skills

·   Administrative experience

·   Competitive Sourcing

·   Sales

·   Market Analysis

·   Budgeting

·   Inventory Control

·   Invoicing

·   Purchasing

·   Vendor Relations

·   Sales Goals

·   Sales Trend Analysis

·   Procurement

·   Key Performance Indicators (KPIs)
Work History

Admin Officer, 04/2013 to 08/2013

Thye Hua Kwan – Tanjong Pagar, Singapore

·   Monitored and updated employee database and managed scheduling for team.

·   Interpreted management directives to define and document administrative staff processes.

·   Standardized office structures and processes to promote collaboration and increased performance.

·   Coached employees through day-to-day work and complex problems.

·   Managed team petty cash, purchase orders and account transactions.

·   Managed daily payment processing and drafted related financial documents.

·   Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.

·   Administered yearly budget to manage office requirements such as service contracts, postage costs and supply replenishment.

·   Processed purchase orders, service contracts and financial reports.

·   Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.

·   Improved operations through schedule management of board meetings, travel itineraries and agenda plans.

·   Aided colleagues, managers and customers through regular communication and assistance.

 

Retail Admin Executive, 01/2013 to 03/2013

Timberland (Singapore) Pte Ltd – Singapore

·   Update invoice details in SAP system for payment purposes

·   Assist the management and stores with their store opening

·   Taking minutes during the merchandising conference call every week with the rest of the regions

·   Prepare PowerPoint slides for management’s meeting and merchandising presentations

·   Used Microsoft Word and other software tools to create documents and other communications.

·   Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

·   Used critical thinking to break down problems, evaluate solutions and make decisions.

·   Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

·   Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.

·   Collaborated with merchandising department to achieve sales.

 

Admin Executive, 07/2011 to 12/2012

Asian Women’s Welfare Association – Singapore

·   Delivered top-notch administrative support to office staff, promoting excellence in office operations.

·   Maintained protocol throughout routine work days and special events.

·   Planned and executed events for employees and clients and managed logistics and vendor relations.

·   Collected data, input records and protected electronic files.

·   Produced highly accurate internal and external letters and memoranda.

·   Created and updated physical records and digital files to maintain current, accurate and compliant documentation.

·   Answered high volume of phone calls and email inquiries.

·   Worked with senior management to initiate new projects and assist in various processes.

·   Filed paperwork and organized computer-based information.

·   Screened personal and business calls and directed to appropriate party.

·   Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice          president.

·   Executed basic banking and bookkeeping tasks.

·   Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.

 

Brand Executive, 02/2010 to 07/2011

RSH (Singapore) Pte Ltd – Singapore

·   Assist Brand manager to create item code, maintain cost and retail in AS400 system, do distribution / allocation list for respective stores for Vans        and Jansport Brands.

·   Meet wholesale vendors and discuss on the buy for respective new seasons based on OTB – To work with warehouse to deliver more stocks to stores      whenever they are low in stocks

·   Assist with the set-up and set-down of warehouse sales twice a year and as and when there’s an event

·   Create purchase orders for finished goods and work with the vendors to ship them on time

·   Handle customer’s complaints, requests and feedback

·   Planned, implemented and tracked sales and marketing strategies to promote brand products.

·   Conceptualized brand identity and developed unique accompanying graphic style and tone for use in communications.

·   Compiled product, market and customer data to generate informed sales and profit projections.

·   Cooperated and worked closely with communications team to develop marketing strategies to boost brand awareness.

·   Motivated team members to continuous improvement in promoting and selling target products.

·   Oversaw product planning and demand management on monthly basis in order to maintain adequate product levels.

·   Prepared and administered annual budget.

·   Organized and delivered training sessions for new product content and technological advancements.

·   Informed supervisors and company leaders on markets and regional sales needs to best meet customer needs and maximize revenue.

·   Created documentation outlining research findings for use by project managers, customers and other marketing staff to make accurate decisions          about future plans.

·   Completed in-depth reviews of market conditions and customer preferences for Sporting goods product.

 

Assistant Buyer, 08/2009 to 02/2010

Watson’s Personal Care Stores Pte Ltd – Singapore

 

·   Guaranteed timely delivery of merchandise through consistent communication with distribution centres and vendors for Baby Category.

·   Analysed sales data and conducted competitor research to efficiently order merchandise according to sales trends.

·   Met with suppliers to assess changes and determine proper courses of action.

·   Managed vendor purchase order dispatch, delivery and invoicing to set contractual guidelines and maintain budgetary regulations.

·   Negotiated prices, discount terms and transportation arrangements for merchandise.

·   Implemented consolidations and markdowns to promote higher gross margins.

·   Processed, reviewed and tracked replenishment orders using SAP system.

·   Researched and evaluated market trends through online sources, customer feedback and competitor shopping.

·   Maintained complete documentation and records of all purchasing activities.

·   Collaborated with buyers for special events and seasonal promotions to maintain adequate product stock and drive sales.

·   Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability.

·   Tracked inventory shipments and prepared spreadsheets detailing item information.

·   Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.

·   Made store visits once a month before the promotion kicks off. Meeting with the Store Managers and discuss on the promotional details. Handled        almost 25 stores.

·   Generated reports detailing sales trends and store performances.

·   Forecasted purchasing trends and improved merchandising strategies.

·   Reviewed proposals, qualified vendors and recommended optimal suppliers.

·   Conferred with sales and purchasing to match customer preferences.

 

Merchandise Associate, 09/2005 to 10/2008

DFS Venture S’pore Pte Ltd – Singapore

 

·   Managed order availability by keeping detailed records of fine jewelleries and watches inventory.

·   Completed inventory accounts to keep records current and promote accurate ordering.

·   Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.

·   Planned and coordinated product availability for advertising and promotion purposes.

·   Tracked and recapped key item performance for high end brands (Follie Follie, Tag Heuer, Coach, Oakley, Rayban, Cartier, Omega, Burberry and          Mont Blanc.

·   Organized on-site trainings to educate management and sales staff on benefits and care of product lines.

·   Monitored and analysed sales records and consumer purchasing trends.

·   Set and recommended mark-up rates, mark-down rates and selling prices for merchandise.

·   Verified products appeared at correct locations in proper quantities.

·   Established strong vendor relationships to maintain and support business.

·   Removed damaged, out-of-code, not-in-set and discontinued items from displays.

·   Conferred with store managers to obtain information about customer needs and preferences.

·   Monitored inventory levels and kept adequate stock in product displays on sales floor.

·   Answered customer questions regarding store merchandise, department information and pricing.

·   Educated employees on new merchandise during seasonal workshops.

·   Prepared interesting and innovative visual displays to grab customer interest and promote sales.

·   Assembled quarter and full-size point of purchase promotional displays.

·   Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products.

 

Buying Assistant, 07/2000 to 09/2005

Watson’s Personal Care Stores Pte Ltd – Singapore

 

·   Input data into system and recorded order updates with 100% accuracy.

·   Performed yearly store audits in collaboration with managers, designers and sales associates to provide feedback.

·   Made valuable contributions to planning of promotions, pricing and inventory levels, enhancing inventory flow, revenue and profits.

·   Conducted research, gathered information from multiple sources and presented results.

·   Handled calls per day to address customer inquiries and concerns.

·   Guaranteed timely delivery of merchandise through consistent communication with distribution centres and vendors.

·   Analysed sales data and conducted competitor research to efficiently order merchandise according to sales trends.

·   Met with suppliers to assess changes and determine proper courses of action.

·   Managed vendor purchase order dispatch, delivery and invoicing to set contractual guidelines and maintain budgetary regulations.

·   Implemented consolidations and markdowns to promote higher gross margins.

·   Processed, reviewed and tracked replenishment orders using SAP.

·   Researched and evaluated market trends through online sources, customer feedback and competitor shopping.

·   Maintained complete documentation and records of all purchasing activities.

·   Oversaw and streamlined daily operations of purchasing department to maximize productivity and revenue.

·   Collaborated with buyers for special events and seasonal promotions to maintain adequate product stock and drive sales.

·   Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability.

 

Retail Sales Assistant, 09/1998 to 07/2000

Watson’s Personal Care Stores Pte Ltd – Singapore

 

·   Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.

·   Helped customers complete purchases, locate items and join reward programs.

·   Used POS system to process sales, returns, online orders and gift card activations.

·   Provided accurate information about promotions, customer programs and products, helping drive high customer retention.

·   Informed customers of current store promotions to encourage additional sales purchases.

·   Trained new associates on cash register operations, conducting customer transactions and balancing drawer.

·   Opened and closed store independently and prepared nightly bank drop for manager.

·   Logged reports, expenses, receipts and sales documents into digital database.

·   Supported efficient and timely replenishment of sales floor merchandise.

·   Balanced and organized cash register by handling cash, counting change and storing coupons.

·   Maintained clean sales floor and straightened and faced merchandise.

·   Supported loss prevention goals by monitoring shopper behaviour.

·   Folded and arranged merchandise in attractive displays to drive sales.

 

Education

Diploma: Business Studies/Administration/Management, 07/2010

PSB ACADEMY – Singapore