Site logo

About the Candidate

Healthcare Professional | Experienced Dentist & Medical Officer | Skilled in Customer Service, Retail, and Administrative Roles | Seeking Opportunities in Canada

Dedicated professional with over 2 years of clinical dentistry experience in India and a year as an insurance medical officer. Experienced in customer service and administrative roles in Canada, including sales and e-filing. Known for strong analytical and organizational skills, attention to detail, and adaptability across diverse work environments. Seeking opportunities to leverage this unique blend of experience.

 

Education

2014 - 2019
Sibar Institute of Dental Sciences, India Bachelor of Dental Surgery

1. Conducted Oral Health camp on Tobacco usage and Prevention of Oral Cancer strategies -April 2016
2. Lead Rural Oral Hygiene camp for Dental Health Screening and Diagnosis – September 2016
3. Presentation of the program “Prevention strategies of Dental Caries and Maintenance of Dental Health in children under 16 years in schools” – December 2017 at Government Higher Secondary School, Guntur, India
4. Presentation of “Effects of Local Anesthesia toxicity and Overdose in Adults and Children along with usage and administration of Oraverse ” – February 2019
5. Author of “Qualitative evaluation of learning environment in Indian teaching dental institutions from the students’ perspective using focus group interviews” https://www.populationmedicine.eu/Qualitative-evaluation-of-learning-environment-in-Indian-teaching-dental-institutions,131263,0,2.html
6. Volunteered At Amnesty International for Youth in Rural Areas for the cause of women’s empowerment and safety of women at work places and homes in the year 2019.

Experience

Jun 2020 — Jun 2021
Vidal Health Care Insurance Medical Consultant

1. Auditing and authorizing the pre-authorized claims assessments by implementing a rigorous review process, reducing claim rejection rates by 42%.
2. Reviewed and evaluated medical claims, analyzing the validity of the claims based on medical documentation and policy guidelines.
3. Provided expert medical opinions on complex cases, helping to determine the appropriateness of treatments and the necessity of medical procedures.
4. Liaised with hospitals, clinics, and healthcare providers to verify treatment details and ensure accurate claim submissions.

Aug 2021 — Jul 2023
Junior Dentist Annapoorna International Dental Care

1. Performed a wide range of dental procedures, including oral examinations, fillings, extractions, and scaling and polishing, with a focus on patient comfort and care.
2. Successfully treated a diverse range of dental cases, improving patient outcomes and satisfaction by 56%.
3. Assisted in diagnosing dental conditions through clinical examinations, X-rays, and other diagnostic tools, contributing to effective treatment planning.
4. Collaborated with senior dentists to develop and implement personalized treatment plans based on patients’ needs and dental history.
5. Maintained accurate and detailed patient records, documenting clinical findings, treatment plans, and follow-up care.

Aug 2023 — Dec 2023
Bread and Sons Sales Clerk

1. Greeted and assisted customers with their purchases, providing detailed information about the bakery products and making personalized recommendations.
2. Improved transaction efficiency by making the payment process faster and easier, reducing peak-hour wait times.
3. Assisted in training new cashiers, and sharing best practices for cash handling.
4. Contributed to a 15% increase in daily sales by upselling bakery items and promoting seasonal products.

Mar 2024 — May 2024
Welch LLP E-Filer

1. Successfully managed and filed over 375 tax returns within tight deadlines during peak tax season, ensuring 100% compliance with CRA requirements.
2. Organized the document retrieval process, reducing the time spent on locating files by 56%, thereby enhancing team productivity.
3. Received positive feedback from Tax Accountants and Partners for ensuring prompt and accurate filing and scanning, significantly simplifying operations during peak season.
4. Played a key role in reducing the errors in tax filings to near zero by introducing a review checklist before submission.

Aug 2024 - present
Dosa and Curries Hospitality Service Associate

1. Facilitated the seamless flow of guest seating, creating a welcoming and efficient dining experience.
2. Accurately relayed customized orders and special requests to culinary staff, ensuring dietary needs were met.
3. Developed and implemented a customer service protocol that improved customer service quality by 23%

Skills
Coordination & Minutes TakingDatabase ManagementDocument Filing & RecordkeepingExpense Tracking & Budgeting MeetingInventory managementMicrosoft Office SuiteMulti-tasking & Time ManagementProblem-Solving & Conflict ResolutionReport Generation & Analysis
Print Resume

Cart

Cart

Share