Kavitha

About the Candidate

Kavitha Gokara

www.linkedin.com/in/kavitha-gokara|343-262-5000| Kavita.goud@gmail.com|
Professional summary: Passionate administrative office with over 2 years experience in various administrative tasks, supporting employees with various requests. Excellent communicator, self-motivated and ability to learn quickly and prioritize duties. In additional, planned and organized general office operations, events, within various settings.
Relevant skills

Excellent communication skills both written and oral.
Detailed- oriented.
Client- focus.
Organizational skills.
Hands-on experience with computers, Microsoft Word, Excel and PowerPoint.
Languages:  English, Hindi and French(basic).
Vulnerable sector clearance.
Efficient time management.
Perform multiple tasks concurrently and ability to work effectively independently and as
a team member.

 

PROFESSIONAL EXPERIENCE
Office administrator                                                                                                    2022-Present

Ottawa Catholic School Board

·      Responding to emails and other students reporting tools.

·      Updating and recording track schedules of documents using Office suite tools.

·      Attending calls and answering the calls.

·      Producing and preparing monthly reports.

·      Working closely with the principal and Colleagues.

·      Actively participating in School events.

·      Helping for the First aid for the kids.

·      General office work such as sending Fax, photoprints for the staff.

 

Security Compliance Analyst (JUN-DEC)                                                                                  2022

Farenexus Group (Montreal)(Remote)

Organized and executed administrative tasks in a fast-paced environment.
Assisted HR department in documentation of employee’s data.
Managed and fostered relationships with internal and external stakeholders, using (google meet, zoom meeting and Microsoft team’s(meetings).
Prepared emails responding to calls from the clients, chat, web.
 

 

Customer Service Representative (Client service representative)                                         2021-2022

Arise Virtual Solutions .INC (Canada)

Ensured customer satisfaction and efficiently managed the vendor’s relationship.
Communicated through emails, to customers on different issues concerning billing, label return and ensured customer satisfaction.
Answered incoming calls and responded to enquiries.
Scheduled appointments in a timely manner and followed guidelines.
Helped customers in processing billings, payments, orders, and other related concerns resulting in customer service satisfaction, referrals, and repeat business.
VOLUNTEER EXPERIENCE (OCT-FEB)
YMCA Montreal – Volunteer Coordinator                                                2020-2021

(Family Programming Volunteer)

 

·      Assisted in library operations, including but not limited to opening and closing, issuing and receiving toys, tracking missing pieces, maintaining the loan collection in good condition, and receiving and receiving cash for membership fees, fines, missing pieces, etc.

·      Maintained accurate accounting reports on payments, membership fees, etc.

·      Organized purchasing of new toys based on budget allocations/limits; recorded, labeled, and packed new toys in designated shelves and bins in the library.

·      Helped in Financing, planning and organizing family events by coordinating with parents, caregivers, or guardians.

 

EDUCATION
University of Ottawa                                                                                                   2022

Information and Cybersecurity Management

 

Master’s in biotechnology                                                                                             2014

GITAM University, India

 

Bachelor of Science                                                                                                         2008

Kakatiya University, India

 

Post-Graduation in Computer Applications( 1 Year diploma)                                      2007

Bharati Information Technology