kamel

About the Candidate

Kamel Aouina

343-998-2021 – aouina.kamel@gmail.com
Ottawa, Ontario, K2G 4L1

 

Marketing Specialist

¨Brand Marketing ¨ Customer Relationship Management ¨Communication strategies ¨

 

HIGHLIGHTS OF QUALIFICATIONS
·         13+ years of marketing and communications experience in private and government sectors.

·         Hands-on experience in the development and growth of businesses by working on their best online and offline marketing

·         Awarded for “teamwork”, “Cost consciousness” and for achieving the “Extra mile” in the retail industry.

·         Experience in SAP, Microsoft Suite (Excel, Word, Powerpoint), and design tools

·         Academic experience with Analytics and reporting.

·         Experience using web development tools like Wordpress, Elementor

·         Worked closely with managers to identify solutions, best practices and KPIs to improve existing processes.

·         Effective communicator, critical thinker, self-motivated, and supportive team player.

·         Languages: Fluent in English, French.

 

PROFESSIONAL EXPERINCE
Product Development Coordinator                                                                                                 Dec 2018 – Mar 2020

National Tourism Council – Qatar

Contributed to the success of cruise season 2018-2019-2020 through providing support to the cruise-related projects and mainly the operation part during the season. Supervised and monitored 6000+ passengers’ destination journey
Coordinated between the National Tourism Council and different government entities (Ministry of Interior, Immigration, Customs, Port authorities…)
Represented Qatar National Tourism Council in Doha Port as the main contact between the entities and responsible for operations coordination.
Senior Customer Services Team Leader (Operations support)                                            May 2016 – Feb 2017

Qatar Ports Management Company (MWANI) – Qatar

 

·         Provided coordination support to the newly launched port

·         Managed a team of 5 salespeople at the customer service desk of a newly launched commercial port and put in place procedures for easy and fast customers’ assistance

•     Resolved problems concerning transportation and customer-related issues.

 

Senior Marketing Officer                                                                                                                        Jul 2015 – Feb 2016

Qatar Ports Management Company (MWANI) – Qatar

 

·         Contributed to building the communication and marketing strategy of the newly launched commercial port

·         Created and presented weekly and monthly communications reports and port-related marketing presentations to higher management.

·         Designed and executed Mwani/Seadtrade world event sponsorship campaign of 2015 by ensuring company guidelines implementation.

·         Represented Mwani in the pre-event meetings with different government entities

·         Drafted and created the Early Operations Information Guide (for all ports users) presented and approved by the minister of transport and communication.

 

Marketing and Sales Manager                                                                                                           Mar 2014 – Apr 2015

Divonne – Amwal Group of Companies – Kuwait

 

·         Successfully supervised and contributed to the rebranding and the launch of 4 company new branches in different locations within 10 months.

·         Performed company market research

·         Created and implemented Divonne’s annual marketing plan

·         Optimized the company social media performance

 

Assistant Marketing Manager                                                                                                            Sep 2010 – Nov 2013

Safat Home – Kuwait

 

·         Reduced the marketing production budget by 50% within 2 years and developed new marketing tools and materials for instore use.

·         Coordinated with event company to launch special instore events for weekly brand promotions

·         Negotiated contracts and prices with suppliers

 

Brand Marketing Coordinator                                                                                                             Jan 2010 – Sep 2010

H&M – Kuwait

 

·         Coordinated and implemented H&M marketing campaigns and opening of 100+ stores in 8 countries in the MENA region. Received Extra mile, Cost conscious and Teamwork rewards in 10 months.

 

Department Supervisor                                                                                                                        Aug 2008 – Dec 2009

H&M – Kuwait

 

·         Achieved more than 50% of the store sales and increased the stock level by exploring new display locations throughout the kid’s department.

·         Managed a team of 11 salespeople in 300 sqm department and awarded for always achieving the sales target

 

EDUCATION
Diploma (2 years) – Advertising, Marketing and Communications                                                                    2022

Collège La Cite, Ottawa, Ontario

 

Bachelor’s degree (3 years) – English Literature                                                                                                    2018

University of Manouba, Tunisia