Janhhavi Savaikar

About the Candidate

JANHHAVI RAJENDRA SAVAIKAR

Ottawa, Ontario| savaikar.janhhavi@gmail.com | LinkedIn

PROFILE
·       Ambitious, outgoing, and energetic individual with five years of experience in the field of public relations and community outreach.

·       Accomplished in planning, executing, and monitoring result-oriented communication and social media strategies.

·       Passionate about building a long-lasting relationship with clients by displaying excellent communication and interpersonal skills.

·       A creative, analytical, service-oriented individual experienced in working in a fast-paced, detail-oriented, and deadline-driven environment.

·       Ability to adapt to changing priorities, evolving processes, and stakeholder feedback.

SOFT SKILLS

Outstanding Interpersonal Networking Skills | Excellent Written and Oral Communication Skills | Well-organized | Superior Time Management Skills | Multi-Tasking | Problem-Solving Skills| Quick Learner | Adaptive | Team Player | Self Motivated | Confident

TECHNICAL SKILLS

Microsoft Office (Word, Excel, PowerPoint, Outlook, and Teams) | WordPress | Hootsuite | Canva

WORK EXPERIENCE
In-TAC (International Talent Acquisition Centre)                       Ottawa, ON

Digital Communication Specialist- Intern                                         May 2022- present

·       Developing and implementing communication strategies to further the organization’s objectives, vision, and mission.

·       Maintain a content calendar by using Hootsuite, and create revenue-generating as well as educative content to grab the attention of the stakeholders.

·       Co-ordinating and encouraging the mentees to be vocal about their struggles by using a friendly, collaborative and proactive approach.

·       Writing LinkedIn posts on success stories of the mentees by interviewing them.

·       Conducting weekly meetings with the coordinator to plan the content calendar using Hootsuite.

Teleperformance, CA                                                                       Ottawa, ON

Technical Support Representative                                                     August 2021-February 2022

Provided exceptional customer service to over 40 customers per day via phone calls which resulted in customer satisfaction and a customer resolution score of 80%.
Drafted over 20 value-based, empathetic, attention-grabbing, and action-oriented emails per day to convert a customer into a stakeholder, resulting in an 85% increase in the CTA.
·       Well-versed with JIRA and MS Teams and used them as a medium of interaction with the supervisors and team members.

Department of Information and Publicity, Govt. of Goa             Goa, India

Information Assistant                                                                         September 2016- March 2021

Digital Media

·       Individually created and managed LinkedIn, Facebook, and Twitter pages of the department during the COVID-19 pandemic.

·       Gained 2.5k followers on Facebook and Twitter in the initial 60 days by consistently creating clear and factual content for the public.

·      Monitor analytics and report insights to develop strategies, solve issues and provide customer support.

·      Created content for the Government’s newsletter.

·      Updated the website by putting factual and timely content on an everyday basis.

Public Relations

Conducted excellent market research to plan publicity strategies and campaigns for the public in general and sector-specific audiences such as farmers, women entrepreneurs, and youth.
Wrote news reports, success stories, and articles on welfare schemes by the Government.
Created factually correct and professionally written responses in crises to uphold Government’s integrity, and maintain character and reputation.
Events and Outreach

·       Led a team of 10 people to successfully organized outreach events and campaigns for farmers, women entrepreneurs, and youth.

·       Collaborated with stakeholders and coordinated with various government departments by displaying excellent organization skills and interpersonal networking abilities.

Goa Times, The Times of India, India                                            Goa, India

Features Writer and Editor                                                                 July 2011- August 2016

·       Researched and wrote feature stories, articles, interviews, success stories, stories on special occasions, and Sunday leisure leads.

·       Coordinated with the photographer on a special occasion for photoshoots to go alongside the stories and with a graphic designer for the page layout.

·       Edited content submitted by freelancers and stringers in adherence to the newspaper’s policies and stylesheet.

·       Attended public events and functions to expand the network and generate leads to pitch new story ideas.

EDUCATION
Master of Arts (Mass Communication & Journalism)                 2011

Savitribae Phule University of Pune, India

Bachelor of Arts (English Literature & Language)                      2009

Goa University, Goa, India

VOLUNTEERING AS A CONTENT CREATOR
·       Chitramay Products