Hemnaad Chinnuraj

About the Candidate

Hemnaad Chinnuraj

(+1) (819) 319 – 8591
hemnaad.chinnuraj@gmail.com
Remote| Ontario& Quebec| Canada

 

PROFESSIONAL SUMMARY

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Proficient and experienced in driving utilization of step-by-step framework engineered to define and

leverage project objectives of technical teams. Focused and driven to recognize value of practices that

help foster team connections and improve performance.

 

EDUCATION

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Carleton University • Ottawa Canada

Master of Engineering – Technology Innovation Management  Sep 2016 – Nov 2018

 

Kumaraguru College of Technology • India

Bachelor of Engineering – Electrical and Electronics  Apr 2007 – Apr 2011

 

WORK EXPERIENCE

 

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Software Systems Integrator – Professional Services Team         Dec 2021 – Jan 2023

LOC Software- Quebec, Canada

Client: U.S. and Mexico based pharmaceutical and retail supermarket chain

Solution: Team dedicated to handle all technical queries related to custom system integrations.

Activities: –

·       Managed and monitored performance of existing integrations, troubleshoot, and

resolve errors and take corrective action.

·       Developed technical documentation, record process improvements and provide

user training and support

·       Conducted end-to-end testing for each integration, verifying integration processes

worked as designed.

·       Engaged with clients to determine system needs and custom specifications.

 

 

Senior Software Engineer- Operations and design team Dec 2018 – Nov 2021

Datta Tech Consulting- Ontario, Canada

Activities: –

·       Documented business processes & process flow diagrams to support system requirements

·       Chaired requirements gathering with key stakeholders to capture high-level business needs

·       Conducted user interviews and focus groups to elicit detailed functional requirements

 

Project Associate- Quality Assurance and Control Engineering   Aug 2011 – Jul 2016

Cognizant Technology Solutions- India

1.     Business Change Assurance Service:

·       Business Process Testing: Business process-aligned QA solutions, built on industry

knowledge and library of domain test assets, that address business objectives.

·       User Acceptance Testing: End-to-end testing of applications to assure quality for

end user.

·       Assurance for Blockchain: Blockchain compliance and regulatory adherence ensure

applications meet industry and geo-specific regulations and compliance requirements.

 

 

2.     Technology Change Assurance Service:

·       IoT Assurance: Industry-aligned assurance solutions for IoT using robotics, sensor

virtualization and ecosystem test automation.

·       Mobility Assurance: End-to-end assurance for mobile applications, powered by

automation Intellectual Properties (IPs) and on-demand devices.

·       Cloud Migration Assurance: 360-degree assurance framework ensures cloud

attributes that are key to success of migration to cloud.

·       Big Data Assurance: Big data testing solutions that assure variety and velocity

of data for enterprise applications.

·       Technology Assurance Labs: In-region, cloud-based Technology Assurance labs

that enable localized testing of digital technology solutions, using cloud infrastructure

and on-demand provisioning of devices.

3.     Customer Experience Assurance Services:

·       Performance Testing: Performance testing of applications built on myriad

technologies and integrated ecosystems for a seamless customer experience.

·       Security Testing: SAST- and DAST-aligned assurance solutions that address the

security and vulnerability requirements of digital ecosystems.

·       Accessibility Testing: Validation of UI design and usability elements, including ease

of navigation and omnichannel access to drive user adoption and advocacy.

·       Crowd-Sourced CX Assurance: Crowd-Sourced testing of end users’ experience

UX, leverage fastest platform for on-demand test services, tools, cloud-based device

labs, IPs and test infrastructure.

4.     Intelligent and Automated QA Services:

·       Quality Insights: Build actionable insights into quality by using AI and machine learning capabilities. Integrated QA analytics across the software lifecycle enable early defect

detection and test optimization.

·       Automated Business Process Testing: Business process-aligned automation use a

patented algorithm based on natural language processing for automated generation of

test cases.

·       In-Sprint Automation: Script less Test Automation solution facilitates continuous testing

of mobile and web applications in DevOps and agile environments.

·       Bot-Assisted Testing: Configurable robots for automated testing of human-machine and

machine-machine interactions at the physical/digital boundary for IoT.

PROJECT MANAGEMENT FRAMEWORK COMPONENTS

 

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·       Sprint retrospectives

·       Roles and responsibilities definition

·       Team health monitor (internal)

·       DACI Decision Making Framework

·       Ice breaker activities

·       Objectives and Key Results (OKRs)

·       Project Kickoff meetings

·       Sparring

·       Daily Stand-up meetings

 

 

ENVIRONMENT & COLLABORATION

 

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Python | JavaScript | Google workspace | Jira | Atlassian Playbooks| Design Thinking| Agile Methodologies| Lean| Azure DevOps | Git | Beyond Compare | MySQL | SOAP| RESTful |API |Google Docs| Confluence| Trello| Zoom| Miro| Business Data Analysis| SQL