Erna Gaella Buwo Kam

About the Candidate

Buwo Kam, Erna Gaella
Program Administrator
Objective: Dedicated and detail-oriented professional with extensive experience in administrative support, data management, and project coordination. Seeking a Program Administrator role to utilize my skills in ensuring consistent and organized program operations.

1308 Thames Street
Ottawa, Ontario, K1Z7N4
(613) 698-1691
gaellakam@gmail.com

SUMMARY OF QUALIFICATIONS
•Data Management & Data Entry
•Administrative Support Scheduling
•Project Coordination
•Record-keeping
•Communication
•Microsoft Office Suite
•Quality Control
•Bilingual: French and English

COMPUTER SKILLS:
•Microsoft Office Suite: Proficiency in Word, Excel, PowerPoint, and Outlook for editing, publishing, creating documents, spreadsheets, presentations, and managing email communication.
•Data Analysis: Skills in Excel, PowerPoint for organizing, analyzing, and presenting data related to program performance.
•Communications Tools: Proficiency in email communication, video conferencing, and instant messaging platforms like Zoom, Microsoft Teams, Skype for Business, Slack, intranet to facilitate team collaboration and communication.
•Documents management: Knowledge of document management systems (SharePoint, Google Drive, Dropbox) to store and organize program-related documents.
•Customer Relationship Management (CRM) Software: Experience with CRM systems like Salesforce for managing program participants.
•Time Management and Scheduling Software: Proficiency in tools like Microsoft Outlook or Google Calendar for scheduling meetings and managing appointments.

PROFESSIONAL EXPERIENCE:
Alumni Coordinator January 2023-September 2023
U.S. Embassy, Yaounde, Cameroon
•Planned, executed, and coordinated exchange programs for alumni, expanding Mission access to priority communities.
•Managed Cameroonian components of Embassy-funded programs, overseeing schedule, recruitment, selection process, and orientation.
•Acted as a liaison between the embassy-based Grants Officer and local implementing institutions.
•Coordinated logistical and administrative support for visiting experts in Cameroon.
•Prepared office correspondence, event proposals, and evaluation reports; provided interpretation and translation services.
•Managed grantees’ accounting and interim reports, contributing to the development of annual budgets.
•Drafted panel minutes, briefing notes, and presentations.
•Produced multimedia content to promote exchange programs, resulting in a 10% increase in Cameroonian applications.
•Organize and manage Word, Excel, and multimedia files to support record-keeping and contract management.

Program Assistant November 2017 – January 2023
U.S. Embassy, Yaounde, Cameroon
•Perform data entry and manipulation tasks using Microsoft Office, especially Excel, and other software applications.
•Led interactions between government departments in Cameroon, providing administrative and project management support.
•Schedule and coordinate meetings with multiple attendees, ensuring efficient scheduling.
•Coordinated general logistics, including scheduling meetings with stakeholders and clients.
•Advised stakeholders and managers on operational and statutory requirements.
•Coordinated programming with the Dakar office, facilitating regional interaction.
•Developed and maintained a database to track allocated funds and provided translation services.

Monitoring & Evaluation Officer June 2015 – June 2017
United Nations Children’s Fund (UNICEF), Bukavu, D.R. Congo
•Formulated operational action plans and provided technical support for the well-being of women and children.
•Verify and maintain consistency of content across various sources, including spreadsheets, Word documents, and feedback from stakeholders.
•Prepared graphs, charts, and tables for research reports and presentations
•Conducted Quantitative and qualitative data entry and analysis tasks.
•Assisted in monitoring project plan and development to ensure on-time and on-budget delivery.
•Organize and manage Word, Excel, and multimedia files to support record-keeping and contract management.
•Improved data entry and record management protocols for national statistics.

EDUCATION
•Master in Human Rights 2018
Catholic University of Central Africa, Yaounde, Cameroon
WES Evaluation: Master’s degree

CERTIFICATIONS
•How to Be More Strategic in Six Steps 2022
LinkedIn Learning
•Project Management Tips 2022
LinkedIn Learning
•Administrative Support: Working in Partnership with Your Boss 2020
George P. Shultz National Foreign Affairs Training Center, U.S. Department of State

AWARDS
•Mission Eagle Award for outstanding program execution, 2023
•Extra Mile Award for exemplary service, 2021
•Mission Honor Award for flexibility during staffing shortage, 2019
•Employee of the Month for outstanding service, 2019
•Customer Service Award for exceptional execution, 2018