Carol Yepes

About the Candidate

SUMMARY OF QUALIFICATIONS

·       Over 20 years of experience in Sales and Account Management, including over 10 years of experience in the financial services sector and 7 years of experience as a manager.

·       Proven expertise in administrative processes, sales management, and customer service to achieve an increase in sales and customer loyalty in the financial services, insurance, and retail fields.

·       Extensive experience autonomously designing monthly and annual workplans that include budget, forecast, presentations, reports, commercial schedule, and sales goals.

·       Experience monitoring indicators of service and sales to make business decisions, which resulted in sales goal fulfillment and client retention.

·       Demonstrated ability in interpersonal relations and people management.

·       Effective negotiation and leadership skills, with strategic acumen for leading growth opportunities.

·       Ability to strategize and prioritize effectively to accomplish multi-tasks and work well under pressure.

·       Proficiency with various computer applications including MS Office (Word, Excel, PowerPoint, Outlook), AS/400, Exceller and Internet.