About the Candidate
- Qualified business analyst with experience in determining and optimizing business processes, focused on achieving results that satisfy both stakeholders and end-users.
- Proven experience in translating complex business requirements into actionable insights to drive strategic decision-making and business improvements.
- Adaptive in new fast-paced environments, able to multitask, attentive to detail, self-organized and reliable team player.
- Eager to apply expertise in data analysis, process optimization, and project management to deliver high-impact results in a dynamic business environment.
Education
Experience
• Redesigned business process in maintenance department; improved time of customer application processing by 40% and decreased number of manual operations for end-users by 70%.
• Together with the team of developers implemented new business process into the warehouse management system for logistics department; cooperated with subcontractors to implement the transportation management system for logistics department which improved accounting and reduced logistics costs by 13%.
• Provided IT support for different business departments.
• Analyzed business processes, interviewed stakeholders and end-users to identify and document requirements and proposed customized solutions to improve performance and efficiency.
• Acted as a liaison between business units, developers’ team and support team.
• Conducted user acceptance testing; created testing documentation.
• Created instructions and manuals for end-users.
• Analyzed, designed, tested and implemented information systems business solutions; redesigned procedure of client orders processing in sales department which minimized manual operation by 50%.
• Interviewed clients to identify and document requirements.
• Analyzed business processes, identified requirements and proposed customized solutions to improve performance and efficiency.
• Created specifications for developers’ team.
• Conducted user acceptance testing.
Skills
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