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Ontario, Canada
Member Since 2023
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Aminat Abdullahi

About the Candidate

AMINAT A. ABDULLAHI MBA, CIPD

Human Resources Specialist

LinkedIn | amyabdullahi0@gmail.com   |   343-3334498|

SUMMARY

Dedicated Human Resources professional with an MBA and CIPD certification, bringing over three years of experience in Human Resources, project coordination and management. Proven expertise in HR, financial reporting, quality control, and real estate. Skilled in recruitment, risk management, and fostering community growth. Proficient in utilizing HR software such as BambooHR. Highly effective in communication, interpersonal relations, and project management.

SKILLS

  • Human Resources: Policy Development, Talent Management, Recruitment Strategies, Employee Relations, process optimization and Diversity and Inclusion
  • HR Software: ADP Workforce Now, Data Integrity, Payroll Processing, BambooHR, PeopleSoft, Workday.
  • Employee Engagement: Wellness Programs, Health & Safety Initiatives
  • Project Management: Agile and Scrum, Financial Reporting, Risk and Issue Management.
    Communication: Strong written and Verbal communication skills, Stakeholder Relationship Management, Interpersonal Skills and Conflict Resolution
  • Software: JIRA, Confluence, Clarity, SharePoint, MS Office (Advanced Excel, Word, Excel, PowerPoint, Outlook, and Microsoft Teams), MS Project, Power BI Reporting, MySQL, Salesforce.
  • Problem-solving skills, Multitasking, Conflict resolution and Task Prioritization skills.

 

EXPERIENCE  

Inbound/Outbound Representative | MSI Corp | Ottawa, Ontario      09/2023 – Present

  • Proactively monitored and optimized application performance, achieving a remarkable 20% increase in responsiveness and implementing strategic enhancements to ensure peak application efficiency.
  • Reduced incident resolution time by 30% through expert troubleshooting and root cause analysis, streamlining incident management processes, ensuring swift issue resolution and minimal downtime.
  • Developed and maintained comprehensive support documentation, contributing to a 20% reduction in onboarding time for new team members and enhancing overall team efficiency and knowledge transfer.

 

Project Manager – Capstone Project | St. Lawrence College (ProjBook) | Kingston, On      05/2022 – 09/2022

Led the ProjBook project, managing tasks, finances, documentation, IT assets, ensuring transparency, and fostering a community for St. Lawrence PM students.

  • Proficiently utilized MS Project and JIRA for comprehensive project scheduling, reporting, and financial analysis, resulting in a 15% improvement in project efficiency through streamlined workflows and enhanced data visibility.
  • Conducted regular financial status meetings, thoroughly reviewed project budgets, and produced detailed project financial status reports, contributing to a 10% reduction in budget deviations and enhanced financial accountability.
  • Developed strong customer relationships and excelled in administrative and computer skills while contributing to process improvement, team collaboration, monitoring projects and change management.
  • Documented, archived, and meticulously controlled permissions for project-related documents on SharePoint, achieving a 20% improvement in document retrieval efficiency and a 30% reduction in unauthorized access instances, ensuring data integrity and compliance.
  • Contributing as the HR subject matter expert in diverse cross-functional projects and teams

 

Human Resources Coordinator | Exclusive Oil and Gas     02/2021 – 05/2022

Coordinated diverse finance, risk assessment, and communication projects, ensuring their successful completion, highlighting the ability to oversee multifaceted projects, and achieving a 95% on-time delivery of project milestones while working in a fast-paced HR department.

  • Organized impactful workshops focused on talent strategies, which led to an impressive 60% increase in employee engagement and facilitated a more dynamic and engaged workforce.
  • Provided strategic advice on diverse HR topics, such as performance management, workforce planning, and diversity and inclusion, contributing to optimizing HR processes and a more inclusive workplace culture.
  • Developed innovative recruitment strategies that resulted in a remarkable 100% fulfilment of vacancies and tailored assignments, significantly improving the hiring process and ensuring the right fit for each role.
  • Responsible for accurately inputting payroll transactions into the HRIS (ADP Workforce Now) and collaborating closely with the Payroll Manager to ensure precise and error-free payroll processing.
  • Monitored payroll cycles meticulously, ensuring timely and accurate processing that consistently met monthly deadlines and maintained financial accuracy and employee satisfaction.
  • Documented HR-related files while ensuring data integrity and compliance, underscoring a detail-oriented approach essential for maintaining accurate records while adhering to regulatory standards.

 

Human Resources Coordinator – Processing and Record | Dangote Industries Limited      05/2019 – 04/2020

Played a pivotal role in supporting the Dangote Fertiliser Plant project, significantly reducing data migration risks and effectively managing contracts. Achieved a 20% reduction in potential data-related issues and ensured 95% compliance in contract management.

Key Achievements:

  • Implemented highly effective talent acquisition strategies, successfully meeting staffing needs within an impressive six-month timeframe, ensuring the organization had the right talent to support its objectives efficiently.
  • Provided invaluable coaching to leaders on various employee relations issues, policy interpretation, and organizational design, enhancing their strategic decision-making abilities and leading to a 15% improvement in leadership competency and efficiency.
  • Staying updated on HR best practices and legislative requirements, providing informed advice and guidance to employees and management on areas such as the Employee Handbook, organizational policies, benefit programs, regulations, and matters related to employee relations.
  • Conducted thorough research and authored reports on security and public policy matters, highlighting proficiency in researching complex topics and articulating findings effectively.
  • Bridged communication gaps by translating complex HR policies into accessible and understandable language, fostering clarity and alignment across the organization.
  • Facilitated a substantial 50% increase in employee engagement by enhancing organizational systems, demonstrating the ability to impact workplace culture and employee satisfaction positively through structural improvements.
  • Managed employee records meticulously, confirming strict compliance with internal and regulatory standards, ensuring the organization met all compliance requirements, and maintaining data accuracy and confidentiality.

 

Key Holder (Full-time) | Hennes & Mauritz | Ottawa, Ontario      11/2022 – 09/2023

  • Enhanced training effectiveness and program comprehension through tailored training programs, resulting in a 15% increase.
  • Demonstrated excellent communication skills and problem-solving abilities during training sessions.

 

EDUCATION AND TRAINING

  • Project Management – Graduate Certificate │ St. Lawrence College │Kingston, On

August 2022

  • Master of Business Administration in International Human Resource Management| Coventry University │London, United Kingdom

July 2021

  • B.Sc. in Mass Communication | Babcock University │Nigeria

August 2016

 

CERTIFICATIONS

  • Project Management Professional August 2022
  • CIPD Certification (Chartered Institute of Personnel and Development), Professional Body for Human Resources and People Development UK Level 7: Advanced Qualification July 2021

Education

August 2022
St. Lawrence College │Kingston, On Project Management - Graduate Certificate

The Graduate Certificate in Project Management from St. Lawrence College in Kingston, ON, Canada, is a comprehensive program that equips students with the essential knowledge and skills required for successful project management. The curriculum covers critical aspects of project management, including Principles of Project Management, Project Scope, and Time Management. The course strongly emphasises PMBOK 6 and 7, ensuring students understand the latest industry standards and best practices. Students develop expertise in planning, executing, and monitoring projects through practical and hands-on assignments. The program fosters a collaborative learning environment and encourages students to apply critical thinking and problem-solving skills. Achieving a GPA of 3.820/4 demonstrates a high level of academic performance. The Graduate Certificate in Project Management from St. Lawrence College in Kingston, ON, Canada, is a comprehensive program that equips students with the essential knowledge and skills required for successful project management. The curriculum covers critical aspects of project management, including Principles of Project Management, Project Scope, and Time Management. The course strongly emphasises PMBOK 6 and 7, ensuring students understand the latest industry standards and best practices. Students develop expertise in planning, executing, and monitoring projects through practical and hands-on assignments. The program fosters a collaborative learning environment and encourages students to apply critical thinking and problem-solving skills. Achieving a GPA of 3.820/4 demonstrates a high level of academic performance.
Skills: Project Coordination · Web Design · Microsoft Word · Strategic Planning · Communication · Documentation · Teamwork · Leadership · Problem Solving · Time Management

July 2021
Coventry University │London, United Kingdom Master of Business Administration in International Human Resource Management

Coventry University’s MBA in International Human Resources Management equips students with advanced knowledge and skills to excel in the dynamic field of HRM. This program offers a comprehensive understanding of global strategic management, leadership, and the practical application of HRM in a global context. Students gain expertise in leading change, promoting inclusivity, and managing HR practices across borders.
The curriculum is designed to meet the standards set by the CIPD, the professional body for HR and People Development in the UK, ensuring high professionalism and competence. As a student and course representative, I actively engage with peers and faculty, contributing to a collaborative learning environment. This MBA program empowered me to become a strategic HR leader capable of driving organizational success and fostering inclusive workplaces. Coventry University’s MBA in International Human Resources Management equips students with advanced knowledge and skills to excel in the dynamic field of HRM. This program offers a comprehensive understanding of global strategic management, leadership, and the practical application of HRM in a global context. Students gain expertise in leading change, promoting inclusivity, and managing HR practices across borders. The curriculum is designed to meet the standards set by the CIPD, the professional body for HR and People Development in the UK, ensuring high professionalism and competence. As a student and course representative, I actively engage with peers and faculty, contributing to a collaborative learning environment. This MBA program empowered me to become a strategic HR leader capable of driving organizational success and fostering inclusive workplaces.
Skills: Strategic Planning · Microsoft Word · Communication · Leadership · Recruiting · Time Management · Problem Solving · Human Resources (HR) · Documentation · Teamwork

August 2016
Babcock University B.Sc. in Mass Communication

I was trained as a mass communication professional mindful of ethical responsibilities and the developmental challenges of developing countries. I learned how to creatively harness current information technology devices to facilitate national and international development.

Experience

09/2023 - Present
MSI Corp | Ottawa, Ontario      Inbound/Outbound Representative

Proactively monitored and optimized application performance, achieving a remarkable 20% increase in responsiveness and implementing strategic enhancements to ensure peak application efficiency.
Reduced incident resolution time by 30% through expert troubleshooting and root cause analysis, streamlining incident management processes, ensuring swift issue resolution and minimal downtime.
Developed and maintained comprehensive support documentation, contributing to a 20% reduction in onboarding time for new team members and enhancing overall team efficiency and knowledge transfer.

05/2022 - 09/2022
St. Lawrence College (ProjBook) | Kingston, On      Project Coordinator - Capstone Project

Led the ProjBook project, managing tasks, finances, documentation, IT assets, ensuring transparency, and fostering a community for St. Lawrence PM students.

Proficiently utilized MS Project and JIRA for comprehensive project scheduling, reporting, and financial analysis, resulting in a 15% improvement in project efficiency through streamlined workflows and enhanced data visibility.
Conducted regular financial status meetings, thoroughly reviewed project budgets, and produced detailed project financial status reports, contributing to a 10% reduction in budget deviations and enhanced financial accountability.
Developed strong customer relationships and excelled in administrative and computer skills while contributing to process improvement, team collaboration, monitoring projects and change management.
Documented, archived, and meticulously controlled permissions for project-related documents on SharePoint, achieving a 20% improvement in document retrieval efficiency and a 30% reduction in unauthorized access instances, ensuring data integrity and compliance.
Contributing as the HR subject matter expert in diverse cross-functional projects and teams

02/2021 – 05/2022
Exclusive Oil and Gas Human Resources Coordinator  

Coordinated diverse finance, risk assessment, and communication projects, ensuring their successful completion, highlighting the ability to oversee multifaceted projects, and achieving a 95% on-time delivery of project milestones while working in a fast-paced HR department.

Organized impactful workshops focused on talent strategies, which led to an impressive 60% increase in employee engagement and facilitated a more dynamic and engaged workforce.
Provided strategic advice on diverse HR topics, such as performance management, workforce planning, and diversity and inclusion, contributing to optimizing HR processes and a more inclusive workplace culture.
Developed innovative recruitment strategies that resulted in a remarkable 100% fulfilment of vacancies and tailored assignments, significantly improving the hiring process and ensuring the right fit for each role.
Responsible for accurately inputting payroll transactions into the HRIS (ADP Workforce Now) and collaborating closely with the Payroll Manager to ensure precise and error-free payroll processing.
Monitored payroll cycles meticulously, ensuring timely and accurate processing that consistently met monthly deadlines and maintained financial accuracy and employee satisfaction.
Documented HR-related files while ensuring data integrity and compliance, underscoring a detail-oriented approach essential for maintaining accurate records while adhering to regulatory standards.

05/2019 - 04/2020
Dangote Industries Limited      Human Resources Coordinator - Processing and Record

Played a pivotal role in supporting the Dangote Fertiliser Plant project, significantly reducing data migration risks and effectively managing contracts. Achieved a 20% reduction in potential data-related issues and ensured 95% compliance in contract management.
Key Achievements:
Implemented highly effective talent acquisition strategies, successfully meeting staffing needs within an impressive six-month timeframe, ensuring the organization had the right talent to support its objectives efficiently.
Provided invaluable coaching to leaders on various employee relations issues, policy interpretation, and organizational design, enhancing their strategic decision-making abilities and leading to a 15% improvement in leadership competency and efficiency.
Staying updated on HR best practices and legislative requirements, providing informed advice and guidance to employees and management on areas such as the Employee Handbook, organizational policies, benefit programs, regulations, and matters related to employee relations.
Conducted thorough research and authored reports on security and public policy matters, highlighting proficiency in researching complex topics and articulating findings effectively.
Bridged communication gaps by translating complex HR policies into accessible and understandable language, fostering clarity and alignment across the organization.
Facilitated a substantial 50% increase in employee engagement by enhancing organizational systems, demonstrating the ability to impact workplace culture and employee satisfaction positively through structural improvements.
Managed employee records meticulously, confirming strict compliance with internal and regulatory standards, ensuring the organization met all compliance requirements, and maintaining data accuracy and confidentiality.

11/2022 - 09/2023
Hennes & Mauritz | Ottawa, Ontario Key Holder (Full-time)

Enhanced training effectiveness and program comprehension through tailored training programs, resulting in a 15% increase.
Demonstrated excellent communication skills and problem-solving abilities during training sessions.

Skills
and Microsoft Teams)BambooHRClarityConflict resolution and Task Prioritization skills.ConfluenceData IntegrityEmployee Relationsexcelfinancial reportingHealth & Safety Initiatives Project Management: Agile and ScrumHuman Resources: Policy DevelopmentInterpersonal Skills and Conflict Resolution Software: JIRAMS Office (Advanced ExcelMS ProjectMultitaskingMySQLOutlookPayroll ProcessingpeoplesoftPower BI Reportingpowerpointprocess optimization and Diversity and Inclusion HR Software: ADP Workforce NowRecruitment StrategiesRisk and Issue Management. Communication: Strong written and Verbal communication skillsSalesforce. Problem-Solving SkillsSharePointStakeholder Relationship ManagementTalent ManagementwordWorkday. Employee Engagement: Wellness Programs
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