Adekunle Aderibigbe

About the Candidate

ADEKUNLE ADERIBIGBE
Office Administrator
204 Boteler Street
Ottawa, Ontario, K1N 5A7
(647) 283-7604
Kunleade112@gmail.com

SUMMARY OF QUALIFICATIONS

• Administrative Expertise: Over 6 years of experience managing office operations, coordinating schedules, and supporting executive teams. Proven ability to handle high-volume tasks while maintaining organizational standards.
• Proficient in Office Technology: Advanced skills in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Google Workspace, and office management software. Experience with database management, document preparation, and scheduling systems.
• Communication & Interpersonal Skills: Excellent verbal and written communication skills, with the ability to interact effectively with colleagues, clients, and stakeholders. Skilled in handling customer inquiries and resolving administrative issues efficiently.
• Organizational Skills: Demonstrated ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously. Strong attention to detail in managing office supplies, records, and filing systems.
• Problem-Solving & Adaptability: Adept at identifying issues and implementing solutions to streamline office operations. Flexible in adapting to evolving organizational needs and working in fast-paced environments.
• Team Collaboration & Leadership: Proven track record of working well within teams, coordinating with different departments, and providing leadership and support to junior staff. Experienced in training new hires and mentoring team members.
• Financial & Budgeting Skills: Experience in handling office budgets, processing invoices, and maintaining financial records. Familiar with bookkeeping and financial reporting.
• Customer Service Excellence: Strong background in providing top-tier customer service and administrative support, ensuring a positive experience for clients and partners.

WORK EXPERIENCE

Volunteer 2024-Till date
Mission Thrift Store Ottawa
Nepean, Ontario
Sorting Donations:
• Receiving and organizing donated items such as clothing, books, household goods, and furniture.
• Sorting through items to determine their quality and usability.
Pricing and Tagging:
• Attaching price tags to items based on store guidelines.
• Ensuring items are appropriately priced and labeled for sale.
Stocking Shelves and Displays:
• Organizing and restocking items on the sales floor.
• Creating attractive displays to promote items and encourage sales.

Customer Service:
• Assisting customers with finding items and answering their questions.
• Helping customers carry large or heavy items to their vehicles.
Cashiering:
• Operating the cash register, handling sales transactions, and providing receipts.
• Counting cash and maintaining a balanced register.
Maintaining Store Cleanliness:
• Cleaning and organizing the sales floor, including sweeping, dusting, and tidying up merchandise.
• Ensuring dressing rooms and common areas are clean and organized.
Processing Textiles:
• Sorting, folding, and hanging clothing for display.
• Ensuring clothing is clean and ready for sale.
• Furniture and Large Item Management:
• Assisting with the movement, assembly, or disassembly of furniture and large items.
• Displaying large items in the store and helping customers transport them if needed.

Data Entry Clerk 2024-2024
Komarket Toronto, Ontario
• Data Input: Manually entering data into databases, spreadsheets, or systems from various sources like forms, documents, or images.
• Data Verification: Reviewing and verifying the accuracy of the data before and after entry to ensure correct information is recorded.
• Database Management: Organizing and maintaining data in systems like CRM (Customer Relationship Management) platforms, inventory systems, or content management systems.
• Data Cleanup: Identifying and correcting inconsistencies, duplicate records, or outdated information within databases.
• Data Sorting and Organizing: Categorizing and structuring data in a logical and usable format, such as grouping information by type or sorting it alphabetically.
• Processing Forms and Documents: Entering data from forms, invoices, surveys, or other documents into relevant digital systems.
• Updating Records: Keeping records up-to-date by regularly entering new information, such as customer details, financial data, or inventory numbers.
• Reporting: Creating reports based on the data entered, such as summaries of input data, data trends, or productivity metrics.
• Use of Tools/Software: Proficiency in tools like Microsoft Excel, Google Sheets, or specific data entry software may be required to complete tasks efficiently.

Office Administrator 2014-2024
Chi Farms Ltd, Nigeria
• Entering and updating data accurately and efficiently into the company’s database.
• Verify and correct data entries to ensure data integrity.
• Handle confidential information in compliance with company policies.
• Collaborate with team members to streamline data entry processes.

Bank Teller 2007-2013
Ecobank Nigeria Ltd, Nigeria
• Greet customers warmly and assist them with their banking needs.
• Answer customer inquiries about account balances, transactions, and bank services.
• Provide information on bank products, such as loans, credit cards, and savings accounts.

• Processing Transactions:
• Process deposits, withdrawals, transfers, and loan payments accurately.
• Issue cashier’s checks, money orders, and other financial instruments.
• Balance cash drawers at the end of each shift to ensure accuracy and account for any discrepancies.
• Cash Handling:
• Count and handle large amounts of cash securely and efficiently.
• Verify the authenticity of currency and identify counterfeit bills.
• Maintain cash supplies within the teller drawer, requesting currency from the vault when necessary.
• Security and Compliance:
• Adhere to all bank policies and procedures, including security measures to protect against fraud.
• Follow regulatory guidelines for anti-money laundering (AML) and know-your-customer (KYC) requirements.
• Report any suspicious activities or transactions to management.
• Account Management:
• Assist customers with opening and closing accounts, including checking, savings, and CDs.
• Update customer information, such as addresses and contact details, in the bank’s system.
• Assist in resolving issues with customer accounts, such as unauthorized transactions or overdraft fees.
• Cross-Selling Services:
• Identify customer needs and refer them to bank products and services that may benefit them.
• Promote and explain bank services, such as online banking, mobile banking, and financial planning tools.
• Meet or exceed sales targets for bank products, such as credit cards and loans.
• Maintaining Records:
• Keep accurate records of all transactions, receipts, and documentation.
• Prepare and submit reports on daily transactions, cash shortages, and other relevant data.
• Assist in auditing and reconciling accounts as required.
• Team Collaboration:
• Work closely with other tellers and bank staff to ensure smooth daily operations.
• Participate in team meetings and training sessions to stay updated on bank policies and procedures.
• Problem Solving:
• Address and resolve customer complaints or concerns with professionalism and courtesy.
• Assist in identifying and troubleshooting issues related to transactions or bank systems.
EDUCATION

B.Sc/Economics 2014
University of Ibadan, Ibadan, Nigeria

National Diploma/Computer Science 2003
Esa-Oke Polytechnic, Osun State, Nigeria