DIRECTOR, ENTERPRISE SYSTEMS

DIRECTOR, ENTERPRISE SYSTEMS
Competition number: J0924-0944
Department: IM/IT
Status: Full-Time continuing
Hours: Monday to Friday, 9:00 a.m. to 5:00 p.m. (35 hours per week); occasional
weekend, or evening work
Annual/hourly salary: $117,500 – $146,800 (position with benefits and pension plan)
Closing date: October 27, 2024
Anticipated start date: November 1, 2024

Introducing the National Arts Centre
The National Arts Centre (NAC) is Canada’s bilingual, multi-disciplinary home for the performing arts. The NAC presents, creates, produces, and co-produces performing arts programming in various streams – the NAC Orchestra, Dance, English Theatre, French Theatre, Indigenous Theatre, and Popular Music and Variety – and nurtures the next generation of audiences and artists from across Canada. The NAC is located in the National Capital Region on the unceded territory of the Anishinabe Algonquin Nation.

At the National Arts Centre, we believe the performing arts are vital to the human experience. A house of dreams for the Canadian performing arts, we work with artists and arts organizations from across this land to revitalize our sector.

Curious to learn more? Read our 2023-2026 Strategic Plan, The Journey Ahead.

Equity, Diversity, Inclusion, Anti-Racism and Accessibility
We are on a journey, committed to ensuring that equity, diversity, inclusion, accessibility, anti-racism and
reconciliation with Indigenous peoples will guide our actions.

The NAC welcomes applications from candidates who can help us meet our vision, and contribute to the diversity of lived experiences, perspectives, and approaches. When you join the NAC, you will be part of an inclusive community working hard to dismantle barriers to employees’ well-being, access, potential, and success. The NAC actively seeks candidates who identify as women, Indigenous, Black, Persons of Colour (IBPoC), members of 2SLGBTQIA+ communities, and people with disabilities. We encourage you to self-identify in the recruitment process.

Key activities:
The National Arts Centre is seeking a dynamic and passionate technology leader who thrives on collaboration and embodies a service-centric approach. As the Director of Enterprise Systems, you’ll drive our technological advancements, foster a growth mindset within the organization, and shape a meaningful environment for staff, artists, and visitors.

Reporting to the Chief Information Officer, the Director of Enterprise Systems develops and oversees the implementation of technology strategy and operational management of the NAC’s IT infrastructure and corporate enterprise-wide systems. They lead and develop IT enterprise service teams, manage budgets and vendor relations, recommend digital solutions, and inspire greater use of innovative technology in support of the NAC’s strategic plan. The ideal candidate will have a deep understanding of current technology trends, the ability to align IT initiatives with business objectives, detailed knowledge of industry best practices, a professional track record of effective technical management, and a thorough understanding of computer hardware and software systems.

• Leads the development of corporate strategies and initiatives to ensure that IT solutions and
services remain current and effective in response to an evolving digital landscape.
• Plans and directs the research, development, integration, coordination, implementation,
monitoring and maintenance of IT solutions, infrastructure operations and related services.
• Oversees IT project portfolio management functions, offering direction and support to clients, stakeholders, and practitioners across all IT applications and corporate data platforms.
• Manages the departmental IT operations budget and capital expenditures, conducts financial forecasts, reports on results, negotiates MOUs and contracts, monitors and conducts cost/benefit analyses.
• Collaborates with internal NAC departments to identify and analyse business challenges and
develop, adapt, and implement robust and secure technology solutions.
• Researches and analyzes future trends and developments, leads the identification of business and technology opportunities for service improvement and innovation, and recommends new initiatives to increase business value.
• Provides advice and guidance to senior management, clients, and technical staff on IT related topics, and develops or directs the development of funding submissions, analytical reports, correspondence, training and background material, and briefing notes.
• Represents the NAC with internal or external clients and stakeholders in order to negotiate service levels, provide advice, and collaborate with the broader community.
• Other related duties as directed by the Chief Information Officer.

Required qualifications:
• Bachelor’s degree in computer science, information technology, or a relevant field; or a combination of education and work experience;
• Minimum of ten (10) years of experience in IT or in a similar technology leadership role; and preferably at least 5 years in a leadership role (Director level);
• Demonstrated experience (at least eight (8) years of progressively responsible IT management experience, inclusive of senior level technology related strategic planning, budgeting, and project management);
• Minimum of five (5) years’ experience leading operational teams;
• Extensive knowledge of computer science, IT infrastructure, cloud technologies, service management, and systems development life-cycle methodologies.
• Effective communication and interpersonal skills;
• Strong leadership, management and human resource management skills;
• Strong knowledge of project management and business administration theories and principles;
• Strong knowledge of research, development and implementation theories, principles and practices;
• Strong knowledge of theories and principles of financial management, and the financial policies and procedures;
• Strong knowledge of contract management negotiation, and consultation theories and practices as well as consensus building and mediation techniques;
• Must be available for some evening or weekend work, as the operational requirements of the department;
• Fluently bilingual in both official languages, English and French, written and spoken.
• Relevant certifications such as ITIL, PMP, CISSP, or CISM are an asset.

The National Arts Centre is seeking a dynamic and passionate technology leader who thrives on collaboration and embodies a service-centric approach. As the Director of Enterprise Systems, you’ll drive our technological advancements, foster a growth mindset within the organization, and shape a meaningful environment for staff, artists, and visitors. Join us and make a lasting impact on the performing arts community through the power of technology. Apply now!

Who can apply:
Persons residing in Canada and Canadian citizens residing abroad. Preference will be given to Canadian citizens.
As part of NAC’s interview process, in-person interviews may be required. Please ensure to have the most up-to-date information on your résumé including your current email address.

The National Arts Centre (NAC) is committed to inclusive employee recruitment and election. The NAC welcomes and encourages applications from people with disabilities. If you require accommodation during the selection process, please inform us as soon as possible and we will make every effort to fulfill your accommodation request.

The successful candidate will be required to provide the original or a certified true copy of their education credentials as appropriate, along with proof of a valid Background Check as a condition of employment.

While we appreciate all applications, only those selected for an interview will be contacted by us.

How to apply:
Please submit your cover letter and résumé online through the “Career Opportunities” section of our website at https://nac-cna.ca/en/careers.
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