About the Candidate
KATHERINE CONEJOS
galeconejos@protonmail.com
613-501-6237
Ottawa, ON
OBJECTIVE
Applying for any Entry-level Accounting/Office Administrative position and open with any employment contract of related position including internship/volunteer.
SUMMARY
· 5+ years Customer Service Experience
· Graduate of business administration program with a focus on accounting
· Fluent in English, and Filipino
· Proficient with Microsoft Office Software (both Mac and PC)
· Quick to adapt to new software or technology
· Good team player, attention to details, able to multitask and work under pressure
· Very organized, able to work independently and access supervision wisely
· Punctual and reliable
· Ability to acquire security clearance and police record check
· Knowledge of various platforms for remote work: including Zoom, understanding of video conferencing and new ways of doing business
· Valid Driver’s License
RELEVANT EXPERIENCE and SKILLS
Accounting
· Knowledgeable in Microsoft Office (Word, Excel, PowerPoint, Project Text and Access); type 40-50 wpm
· Knowledgeable in Sage 50 Premium Accounting 2016 software:
o Paying vendors, receiving payments, shipping, and creating clients’ and sellers’ invoices
o Accuracy in accounts reconciliation and preparation of Trial Balance of Books
o Prompt in posting of Journal Entries
o Payroll Preparation
o Recording journal entries and other Statistical, Financial and Accounting Reports; and etc.
· Knowledgeable in Profile Tax 2016
Customer Service
· Greet customers in person and build rapport to ensure customer retention
· Answer phone calls about customer’s orders/questions, truck delivery, and out of stock items to the other store
· Provide information to customers
o Suggesting other products when customers do not know what to order
o Doing suggestive selling such as introducing seasonal products and other promotions.
· Processing payments by cash, debit card, credit card and other payment method
EMPLOYMENT HISTORY
Sept. 2018 – Present
Customer Service Associate/Front and Drive Thru Cashier Tim Hortons
Aug. 2016 – April 2017
Food Preparer (Cut Fruit Dept.) Metro Southgate
Aug. 2013 – April 2016
Customer Service Associate/Front and Drive Thru Cashier A&W Restaurant
EDUCATION
2015 – 2019 Ontario Advanced College Diploma
Business Administration – Accounting Algonquin College
2012 – 2015 High School Diploma St. Pius X Catholic High School
TRAINING
WHMIS Certification
Occupational Health and Safety Training
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