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Rakhee Chandra, PMP ®

About the Candidate

Rakhee Chandra, PMP ®

M: (613) 265-6844   E: rakheepchandra@gmail.com LinkedIn : https://www.linkedin.com/in/rakhee-chandra/

SUMMARY OF QUALIFICATIONS

·         Over 15 years of experience in managing U.S. Government-sponsored international educational and cultural exchange projects, including 8 years of experience in leading business development projects and stakeholder relationship management

·         Solid experience in project coordination of employment programs funded by IRCC at World Skills Employment Centre in Ottawa

·         Proven transformational leadership skills to successfully design and implement innovative digital marketing projects

·         Excellent project management skills with agile and waterfall methodology and interpersonal skills to work with diverse range of professionals and local Ministry Officials

·         Demonstrated ability to lead projects in coordination with the U.S. Government’s mission and guidelines for all facets of the project life cycle which includes planning, monitoring, process evaluation, and risk analysis for measurable outcomes

·         Proven expertise in project management of 5 simultaneous projects, stakeholder consultation and engagement with 7+ partners, strategic planning and implementation of international exchange programs for over 600 participants from diverse parts of Middle-East and American communities

·         Demonstrated project leadership by managing and administering workshops focused on cross-cultural understandings for over 400 participants which gained recognition by the U.S. Government members in a nomination to represent the employer at a Government conference

·         Developed annual organization reports, strategic program reports for the Government, monthly project reports, financial budgets, staff performance reviews, and business development updates/reports to senior management

·         Degree in Master of Business Administration [MBA] in Global Business and a Global Credential of Project Management Professional [PMP]®

·         Excellent interpersonal skills, energetic, analytical and problem-solving skills, enhanced multi-cultural skills, and ability to cultivate supportive relationships with project stakeholders

·         Advanced computer software skills in the Microsoft Office Suit and all Social Media platforms for public communications.

CERTIFICATES

 

·         Project Management Professional [PMP] ®                                                                             May 2022

·         World Skills Empowering Woman & Employment Workshop        January 2021

·         Prometric Test Manager                                                                       February 2020

 

TRAINING

·         French Language                                                                                  May 2022 and onwards

 

ASSOCIATIONS

 

·         U.S. Department of State Education Bureau                                          Oct 2005 – present

·         Educational Testing Services [ETS]                                                           Oct 2005 – present

 

 

COMMUNITY INVOLVEMENT

 

·         U.S. Department of State Event – Sports for Peace Development      Sept 2019

·         U.S. Department of State Alumni Reunion.                                             Oct 2017

 

 

Education

April 2013 - June 2016
University of Durham Master of Business Administration [ MBA]

Project Management
Sustainability and Change
Entrepreneurship
Human Resources
Marketing
Business Psychology
Strategic Leadership

Experience

March 2021
Immigrant Women Serving Organization [IWSO] Community Outreach Coordinator

·    Manage and track the workflow of IRCC funded project documents for each cohort monthly
• Promote the Empowering Visible Minority Women Newcomer’s [ENW] program funded by IRCC to all immigrant women services networks and community organizations
• Develop presentation materials and lead program information sessions to organizations and external stakeholders
• Lead event projects which include IRCC representatives, regional partners and participants
• Attend community and stakeholder meetings to provide program updates/progress. Also, recommend effective strategies and best practices
• Execute and manage the Digital Marketing project for program promotion across all social media platforms
• Diligently draft promotional messages as part of idea generation, and serve as lead graphic designer to enhance public engagement that has resulted in over 10,000 followers and impressions over a 6-month period
• Prepare monthly reports to highlight the success, impact and challenges of outreach efforts
• Conduct weekly information sessions on the ENW program and maintain a flow chart of confirmed clients
• Collaborate with Employer Engagement unit to develop promotional strategies for annual Job Fairs
• Work collaboratively with the program team to identify gaps and barriers in recruiting candidates for the program

March 2012- May 2020
America-Mideast Educational and Training Services - AMIDEAST/Kuwait Head of Programs and Testing Services - International Programs & Business Development, Kuwait        

·       Led business development projects totalling approximately CAD 1.3 million per year with 5+ clients of educational organizations, government, institutions and universities
• Managed key testing relationships with Prometric, ETS global, ETS channel operations, and AMIDEAST headquarters
• Oversaw all U.S Department of State-sponsored international academic and cultural scholarship programs in two countries i.e. Kuwait and the Kingdom of Bahrain
• Managed key relationships with the U.S. embassy, Ministry of Education and Ministry of Foreign Affairs in Kuwait and Bahrain
• Conducted all project activities i.e. promotion, recruitment, selection and departure orientations in Kuwait and Bahrain
• Conducted interviews for 200 participants on an annual basis as part of the program’s selection process for both Kuwait and Bahrain
• Represented employer at U.S. Government annual conferences, public meetings with local partners, and perform outreach activities at local institutions
• Monitored participant’s progress in the United States and resolve issues such as behavioural, cultural, academic and COVID-19 related
• Established cross-cultural systems amongst participants through workshops related to empowerment, diversity and acceptance while maintaining the culture of the U.S program
• Managed strategic planning and implementation to increase revenue share through robust business development activities and cost-saving measures
• Actively Developed and implemented strategies to motivate staff to increase sales and ensure business efficiency by producing reports on performance, and measuring these against set indicators
• Directly responsible for financial budgets to assess the organization’s financial benchmarks concerning testing and future international programs
or financial budgets to assess organization’s financial benchmarks with respect to testing and future international programs.

October 2007 – March 2012
America-Mideast Educational and Training Services - AMIDEAST/Kuwait Senior Program Officer, International Program Division   

·    Represented employer at educational fairs, international advisory conferences, and seminars to promote EducationUSA services including information about U.S. Higher Education in the United States

·    Established and conducted public outreach activities and information-sharing programs to varied groups around Kuwait who were interested in U.S. Higher Education

·    Managed U.S. Department of State funded scholarship programs including promotion, recruitment, screening, testing, and pre-departure orientations in Kuwait and Bahrain

·    Managed daily Prometric computer-based testing activities according to organization’s standard operation procedures, including training and supervision of testing staff

·    Oversaw the complete CollegeBoard’s SAT exam operation in Kuwait

·    Contributed to yearly budget planning and annual planning for the testing program

·    Supported and contributed to events for the annual International Education Week [IEW]

·    Represented employer at the EducationUSA network conferences such as NAFSA

October 2005- October 2007
America-Mideast Educational and Training Services - AMIDEAST/Kuwait Program Officer      
March 2004 - September 2005
America-Mideast Educational and Training Services - AMIDEAST/Kuwait Customer Service Representative
Skills
All Web based applications to work from homeAnalytical SkillsBusiness DevelopmentConflict-ResolutionCross cultural communication competenciesFinancial ManagementMS Office and Google SuiteOffice 365Organizational and interpersonal communication skillsRisk-Management SkillsSocial Media Content Creation

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