About the Candidate
TOUFIK MECHEMACHE
1825 Russell Road – unit 201 Ottawa, Ontario K1G 3T4
613-218-8160
mechemache@hotmail.com
linkedin.com/in/toufik-mechemache-b94a62238/
SUMMARY
Dedicated and quick learner with six years of experience in administration, management, and customer service, seeking a position to leverage my problem-solving skills, community focus, and multilingual abilities.
Profile
– Strong administrative, leadership, and management skills.
– Bachelor’s in law, Bachelor’s and Master’s in Youth Counseling.
– Customer-focused, detail-oriented, and adaptable.
– Trilingual: Fluent in English, French, and Arabic.
– Proficient in Microsoft Office Suite, Salesforce, and computers troubleshooting.
Languages
English, French, Arabic
WORK EXPERIENCE
Warehouse Center Associate
Amazon Fulfillment Center (YOW3), Ottawa, Ontario
July 2023 – Present
– Pack and prepare customer orders for shipment, ensuring timely and accurate delivery
– Conduct virtual and in-person hiring interviews and assist with administrative support for the -hiring process.
– Monitor Amazon’s robotic floor for amnesty and resolve any blocking problems.
Bilingual Insurance Advisor
TD Insurance, Remote, Ontario/Quebec
February 2024 – June 2024
– Provided expert insurance guidance in both English and French, tailored to meet diverse client needs, ensuring client satisfaction and retention.
Director of Local Sports Complex
ODEJ Tiaret, Tiaret, Algeria
April 2017 – June 2023
– Oversaw the institution’s operations, including administrative, financial, and pedagogical functions.
– Developed and assessed educational programs and staff training to ensure effective service delivery.
EDUCATION
Bachelor’s in Law
Ibn Khaldoun University, Tiaret, Algeria, 2017
Master’s in Youth Counseling
INFSCJ “Madani Souahi” Tixrain, Algiers, Algeria, 2016
VOLUNTEER EXPERIENCE
Event and Resident’s Helper
Perley Health Center, Ottawa, Ontario
August 2023 – Present
– Assist residents and staff during recreational activities.
CERTIFICATION
Personal Lines Insurance Agent License
March 2024 – March 2026
Standard First Aid with CPR & AED
September 2024 – September 2027
Shuttle Time Badminton initiator
May 2019