Sladana Roknic

About the Candidate

A highly organized, detail oriented and result driven professional with administrative competence, effective writing and interactive communication skills offering, but not limited to:
extensive experience at customer service and satisfaction, data entry, training, payroll, account balancing and auditing.

I have a proven track record in achieving and exceeding company’s goals and in my current 1 year tenure within TD Bank, I have already received several awards, among which MOSCAR is the one that evaluates the overall performance: the highest number of customers positive reviews received, deepen the relationship, units sold, adherence to the schedule and compliance with company’s policy and procedure.

I have a strong sense of initiative, discernment, and diplomacy with the ability to be adaptable, learn quickly and work extremely well in teams or autonomously.