Raoof Moeini

About the Candidate

RAOOF MOEINI
1241 Kilborn Pl, (#1603)

Ottawa, ON, K1H 1A5

(613)795 – 7991

moiniraouf@gmail.com

SUMMARY OF QUALIFICATIONS
Over 25 years of professional experience in various fields including research, education, curriculum development, and administration, and employment
Professional skills in assessing and planning services and providing solutions to challenges
Strong interpersonal and communication skills to work with diverse groups
Excellent skills in supervising teams and individuals seeking goal achievement developed from teaching, tutoring, and supervising different groups and individuals
Organized and detail-oriented, a great team worker, and a fast passionate learner
Effective time-management skills and ability to meet deadlines and targets
Excellent research skills: instrument development, data collection, data analysis,
Languages: Proficient in English, Persian, Dari and Basic Arabic

Computer skills: Excellent Microsoft Office suite knowledge, communication and collaboration tools, social media, learning/teaching platforms, quantitative and qualitative data analysis software (SPSS, NVivo)

 

WORK EXPERIENCE
Employer Liaison                                                                                                Nov. 2022-Present

YMCAYWCA, Ottawa, ON, Canada

·        Conducted Intake and assessment of the clients.

·        Case managed highly barriered clients seeking employment.

·        Marketed employment services and programs to clients and employers.

·        Developed employer contacts, provided current labour market info.

·        Researched specific sectors and industries to ease the transition for clients into their field or related fields.

·        Provided employment consultation to clients.

·        Maintained and developed career action plans.

·        Assisted client with job search and making direct contact with potential employers.

·        Monitored job placements and ensured training objectives are achieved as outlined in the training agreement.

·        Held workshops and training related to job search and interview preparation.

·        Organized and participated in various events, workshops, job fares.

·        Coordinated and facilitated outreach activities for programs and services.

·        Arranged guest speakers and hiring events for the center.

·        Ensured effective, efficient use of resources and provide statistical data.

·        Ensured quality of the client/ employer experience and other program participants.

·        Prepared all statistical and required reports and appropriate file documentation.

·        Implemented procedures for the operation of programs within the guidelines.

·        Supported different organizational projects as needed.

·        Entered expenditure, claims, costs, and budget into spreadsheet.

·        Filed and document required documents on client’s and employer’s files.

·        Delegated tasks and responsibilities to different team members.

·        Exercised leadership capabilities by successfully motivating and inspiring others.

·        Used strong analytic and problem-solving skills to develop effective solutions for barriered clients and challenging situations.

·        Made sure the budget allocated is put to best use facilitating employment.

·        Participated in team projects, demonstrating an ability to work collaboratively and efficiently.

·        Worked effectively in a fast-paced environment.

·        Demonstrated strong organizational skills and time management skills.

·        Demonstrated respect, friendliness and willingness to help.

·        Conducted internal audits to ensure that documentation and procedures are being followed.

Employment Consultant                                                                                March 2022-Nov 2022

YMCAYWCA, Ottawa, ON, Canada

·        Assisted in the development of packages and learning materials, and job-related material to help job seekers.

·        Identified clients’ needs analysis to determine service plan and organized development requirement activities.

·        Provided job search services to individuals, using a case management approach to help them find their desired job.

·        Assisted clients in action plan development which will guide and support a meaningful long‐term attachment to the labor market.

·        Gathered and analyzed data related to the Canadian labor Market for the purpose of assisting clients to overcome their barriers.

·        Liaised with other social, employment, and community agencies as well as participate in marketing activities to facilitate clients’ progress and employment.

·        Maintained clients’ confidential information in government databases for the purpose of detailed activity/outcome tracking.

·        Supervised clients by engaging them in an on-going process to ensure improvements of their employment skills.

·        Participated in regular weekly meetings to report results and ensure quality of operations and service delivery approach.

·        Referred clients to appropriate resources and relevant services while ensuring to meet their financial needs within the budget allocated by the ministry.

·        Supported management in onboarding and training new staff.

·        Provided administrative support and perform other related duties as required.

 

Rater of CELPIP Test and CAEL Test (remote)                                                           2018-present

Paragon Testing Enterprises Inc., Vancouver, BC, Canada

Rated the writing section of CELPIP test (Canadian English Language Proficiency Index Program).
Rated the writing section of CAEL test (Canadian Academic English Language).
Maintained a professional approach to stay unbiased while rating each test taker’s performance
Participated in ongoing training to stay calibrated with other raters in the team.
·        Engaged in professional development as appropriate and regularly updated subject related to rating scales.

·         Engaged in professional development to remain current and ensure application of recent advances in language assessment.

Managed correspondence with the test office.
Payments & Rewards Sales Representative                                              Sep. 2021-March 2022

PC Financial, Ottawa, Canada

·        Actively engaged with customers to educate them about the financial service.

·        Promoted President’s Choice Financial Products.

·        Offered advice and product knowledge to clients.

·        Solved technical issues and challenges faced by the clients.

·        Approached each client and communicated the perks of each product.

·        Promoted and sold the company’s wide selection of products.

·        Engaged with each client to assess their needs and to make appropriate recommendations about products and services.

·        Effectively communicated with the lead supervisor and reported results and challenges.

·        Coached and trained new staff members about the service.

·        Responded to all communication related to the job; emails and calls.

 

Applied Linguistics Researcher                                                                   Sep. 2021-March 2022

University of Kashan (Iran), Carleton University (Canada)

·        Conducted literature review in different areas of applied linguistics by searching data bases and research journals and other relevant resources.

·        Designed research projects by identifying approach to research (quantitative vs qualitative) and appropriate design for the research questions asked.

·        Collected required data using instruments such as tests, questionnaires, observation schemes, and interviews making sure the instruments are reliable and valid.

·        Used appropriate quantitative and/or qualitative data analysis software such as SPSS, NVivo or other relevant tools for analysing the collected data.

·        Communicated and collaborated with team members to resolve challenges and make sure deadlines are met and research activities follow procedures of research design.

·        Wrote and edited research reports and research papers.

·        Presented findings at national and international conferences and seminars for networking and dissemination.

·        Discussed and evaluated research findings critically to identify possible flaws and limitations and ensure research validity.

·        Considered ethical aspects of research practice such as informed consent and importance of cultural sensitivities.

 

Research Assistance                                                                                                   2016-2020

Carleton University

·        Prepared research instruments for data collection; interview questions and tests.

·        Performed through literature reviews.

·        Conducted data analysis, reported and discussed results with research supervisor.

·        Conducted literature reviews and prepared progress reports.

·        Conducted data collection activities such as focused group interview and introspective interview.

·        Checked the work progress of undergraduate students involved in the project.

·        Prepared materials for Ethics Committee Review.

·        Used quantitative and qualitative tools and application for data analysis.

·        Collected, analyzed, synthesized data.

·        Safeguarded confidentiality of the data.

·        Maintained accurate records of interviews and developed progress report.

·        Managed all communication related to the research project; responded to emails and calls, and attended meetings.

·        Supervised undergraduate students working on the research project.

·        Summarized project results and reported to the research team.

·        Conducted research by administering surveys, interviews, document analysis and collecting required data based on research plan.

 

Teaching Assistant                                                                                         2016-2020

Carleton University

·        Met with students during office hours and led discussion sections.

·        Conferenced with students individually or in small groups and discussed course content

·        Delivered some lectures or guest lectures.

·        Answered questions about alternate solutions to assignment and test questions.

·        Contributed to the development of appropriate teaching materials to ensure content and methods of delivery meet learning objectives.

·        Developed PowerPoint slides for weekly classroom instruction.

·        Actively participated in the assessment process, using a variety of techniques to provide effective, timely and appropriate feedback to students to support their learning.

·        Held review sessions to go over sample test questions and prepare students for final exams.

·        Undertook limited administrative duties as requested by the supervisor.

·        Supervised students’ group work/discussion and provided support and feedback.

·        Assisted students in identifying their learning needs and made recommendations as required.

·        Trained students to prepare class presentations and research papers.

·        Engaged individually with students for their problems with course assignments.

·        Used integrated technology as an instructional tool, including Zoom, and Google Meet/Docs.

·        Assisted and mentored nearly 150 local and international students with diverse cultural and educational backgrounds.

·        Analyzed learning outcomes and reported to the supervisor for feedback consideration.

·        Advised master students in their research projects.

·        Organized annual mini conference for graduate students.

·        Attended course meetings and responded promptly to students’ emails.

·        Tried to be approachable and helpful to the students in their assignments and exams.

·        Held office hours and monitored online discussion forums.

·        Conducted tutorials and feedback sessions.

·        Marked assignments and tests and managed course grades.

 

Assistant Professor in ESL                                                                                                     1994-2016

University of Kashan, Kashan, Iran

Developed and administered formative and diagnostic tests to create lesson plans for ESL classes.
Created and delivered curriculum and learning modules according to the students’ needs and course outline.
Taught language courses and content courses at undergrad and graduate levels.
Supervised maters’ thesis in Applied Linguistics.
Provided daily management of students’ registration system.
Supervised test development projects with teams of experts for item writing.
·        Planned and developed course material.

·        Prepared and delivered lectures to students.

·        Prepared, administered, and graded examinations, term assignments and reports.

·        Advised students on course and academic matters and career decisions.

·        Directed research programs of graduate students and advised on research matters.

·        Conducted research in applied linguistics and published findings in scholarly journals and books.

·        Served on faculty committees dealing with admission, curriculum, and research.

·        Performed a variety of administrative duties.

·        Provided professional consultation services to non-profit organizations, private language schools, and individuals.

·        Attended national and international conferences in applied linguistics.

Refereed research proposals and articles in applied linguistics research journal.
Attended peer-reviewed meetings and venues.
·        Developed tasks, activities, and learning materials for learners at different levels of proficiency.

·        Designed a test format for informative and summative assessment of language courses.

 

Head of English Department & Language Center Director                                                    2004-2006

Kashan University, Kashan, Iran

·        Led and cultivated a work environment of collaboration and teamwork.

·        Planned and coordinated learning activities and events for students.

·        Invited guest lecturers and organized presentations/lectures.

·        Participated in university governance, curriculum revision, academic planning, degree requirements and faculty matters.

·        Scheduled and organized and workshops for new ESL teachers.

·        Ensured positive professional communication with staff and students.

·        Reported departmental issues, concerns, outcomes to the head of faculty.

·        Attended biweekly faculty meetings to discuss educational and research policies.

·        Collaborated with different departments and faculties regarding language requirements.

 

VOLUNTEER EXPERIENCE
Sales Representative                                                                                                    2018-2019

Ten Thousand Villages Store, Ottawa, Ontario, Canada

Helped sales in the store
Guided customers and helped them with their purchase.
Operated inventory data base for new arrivals.
Program Coordinator                                                                                                    2010-2013

Red Crescent Charity Group, Isfahan, Iran

Provided planning and executing charity activities such as distributing book, food, and other living essentials among needy families.
Surveyed and assessed poor and single parent families’ needs and challenges.
planned and held workshops to empower single mothers develop job-related skills such as computer and writing skills.
EDUCATION
PhD in Applied Linguistics and Discourse Studies                                                                  2020

Carleton University, Ottawa, Canada

 

Master in TEFL (Teaching English as a Foreign Language)                                                     1994

Tarbiat Modarres University, Tehran, Iran