Mehdi Essabri

About the Candidate

ESSABRI MEHDI

438-225-0524, essabrimehdi@gmail.com;
126 Jolliet Ave, Ottawa, Ontario, K1L 5G9

 

Key Qualifications:

 

•             Expertise in HR management, including recruitment, training, performance evaluations, and proactive conflict resolution.

•             Bilingual in French and English, with advanced communication and interpersonal skills.

•             Experience in a digital environment, including the use of sourcing platforms such as LinkedIn, Indeed, Facebook.

•             Strong customer service skills, for both internal and external clients.

•             Proficient in MS Office Suite (Excel, Outlook, PowerPoint, and Word) and HR management software.

•             Excellent organizational and time management skills to effectively handle multiple tasks.

•             Demonstrated ability to maintain confidentiality and discretion with sensitive information.

 

Education:

 

Master’s degree in human resources Strategy and Management,                                                                     2017

University Cadi Ayyad, Marrakech, Maroc

WES Equivalence: Master’s Degree

Bachelor’s degree in business administration,              2014

University Cadi Ayyad, Marrakech, Maroc

WES Equivalence: Bachelor’s Degree

 

Professional Experience:

 

Agent, Activation Department, MSi Bell Canada
Ottawa, Ontario (October 2023-Décembre 2023)

•             Streamlining activation processes and enhancing customer service efficiency.

•             Analyzing customer activation processes, identifying pain points, and implementing solutions to streamline workflows and improve efficiency.

 

 

 

 

 

Human Resources Assistant, Crédit Agricole Bank
Marrakech, Morocco (January 2020-July 2023)

•             Implementation of HR document processing automation, reducing personnel time spent on activities by 30% and increasing department efficiency.

•             Designing and implementing a training program for new employees, reducing staff turnover by 20% within the first six months of employment.

•             Implemented automation of HR processes, increasing departmental efficiency.

•             Designed and implemented training programs for new employees, reducing staff turnover.

•             Collaborated with department heads to develop recruitment strategies.

•             Sourced candidates, screened resumes, and coordinated interviews.

•             Participated in networking events and utilized various sourcing methods.

 

Administrative Assistant, Crédit Agricole Bank
Marrakech, Morocco (October 2018-January 2020)

•             Managing administrative and financial operations for new branch projects.

•             Orchestrating and streamlining schedules and appointments for executives and team members, optimizing time allocation with calendar management software, improving efficiency by 40%, and increasing meeting punctuality by 25%.

•             Ensuring creation and maintenance of records, as well as preparation of reports in accordance with management directives, ensuring compliance with bank standards.

•             Acting as a liaison between internal departments and external stakeholders, facilitating communication and ensuring smooth project execution.

•             Performing daily administrative tasks such as data entry, file management, and answering phone calls to ensure smooth office operations and provide support to team members.

 

Volunteer Experience:

 

Volunteer, Shelter Services Center, CISSSO
Gatineau, Quebec (March 2024-Present)

•             Performing tasks such as assisting residents, organizing activities, providing support services, and contributing to the overall operation of the center.