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About the Candidate

SUMMARY OF QUALIFICATIONS, KNOWLEDGE, SKILLS AND ABILITIES
·         3-7 years of experience in customer services, administration, Office duties

·         Proficient in the use of software applications such as Microsoft suite

·         Experience using MS Publisher, MS Word, Microsoft Office, Email, Windows, Mac, Internet, and Social Media Platforms

·         Excellent communication skills in English, French, Creole, and Spanish, Excellent Professional phone etiquette

·         Public speaker

·         High degree of personal initiative with excellent planning and organizational skills

·         Creative in solving problems and able to recommend solutions

·         Strong interpersonal skills, demonstrated professionalism, positive work ethic

·         Promotor of inclusion and diversity

·         Good ability to set priorities and demonstrate flexibility in work hours.

·         Excellent ability to simultaneously manage multiple tasks and set priorities

·         Excellent team player, conflict resolution

·         Punctual, patient, eager to learn and quick learner

WORK EXPERIENCE
Consular Agent

Head of Repatriation, Program and Documentation of Haitian Immigrant (PIDIH).

Jul.2016- Nov.2017

Consulate of Haïti in Barahona, Dominican Republic

·         Searched and Registration of Immigrants Requiring a Document

·         Open, create Initial Client and Immigrant file

·         Filling out immigration form

·         Visit of the borders under my responsibility

·         Prepare arrangement, travel arrangement for repatriation

·         Development of documentation processes for migrants

·         Coordinated with those responsible for the repatriation of the other borders with a view to recording the repatriations carried out during the month.

·         Prepared and submitted monthly report to the minister head of the Consulate.

 

Computerized Data Management Manager                                                                                                                                                                                                                                                               Jun.2012-Jun.2016

Immigration, Malpasse, Haïti/Malpasse Border

·         Computerized data management and repatriation

·         Made the accounts of people repatriated from the Dominican Republic

·         Assisted in the search for a departure ban

·         Provided administrative assistance in the process of refoulement

·         Prepared monthly and daily reports on border’s migration flows

 

 

Lead Manager

July 2010-June 2012

Project Humana Life (PHL), Petion-Ville, Haïti

·         Coordinated the activities of the office and rural sections for PHL.

·         Organized computer literacy training for children and young people in need

·         Prepared monthly expense and other reports for headquarters

·         Preparation of visits by foreigners

·         Organized ceremonies for children communities training

·         Organize training for women group

·         Public speaker for the Organization and some women rural groups

·         Represented the organization to other local women’s organizations (Communities and others).

·         Help enhance the ability of women to make themselves confident and well present themselves.

·          preparation of donation in food, clothing, and other distribution for the community.

Occasional Secretary

Feb.2018-Dec.2019

Eastern Ontario Public School Board, Ottawa

·         Serve as a central information point to the public, students and staff regarding school-related matters and procedures

·         Answer incoming calls, provide information, direct calls where necessary and take messages, book appointments

·         Greet visitors, handle inquiries and direct visitors to the appropriate destination

·         Track student and staff attendance

·         Notify parents of student absences

·         Data entry into trillium, for student’s delays and absences

·         Verify parents and doctor’s notes and investigate any discrepancies in attendance information

·         Keep accurate staff and student attendance records and submit reports as required

·         Preparation of reports and schedules

·         Registration of new students.

·         Read, sort, and distribute incoming school mail

EDUCATION
CDI College North Calgary

Diploma in Immigration Consultant

 

CEDI University

Diploma in International Relations, Diplomacy

 

Centre Pilote

Diploma in Computerized Accounting

 

Willis College

Certification in Personal Support Worker

Mission Bon Samaritain International

Diploma in Office Receptionist

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