About the Candidate
Ma’an Sbeih
Ottawa, ON
maansbeih@gmail.com I 647-878-1255
PROFILE SUMMARY
Experienced professional with over ten years of experience working in the areas of management, operations, and accounting. Committed, hardworking, excellent problem-solver and collaborative team player. Results oriented and always looking for continuous process improvements and efficiencies that deliver high quality outcomes.
TECHNICAL SKILLS
Microsoft Dynamic, QuickBooks, XERO, Receipt bank and Microsoft suit.
WORK EXPERIENCE
Supervisor (Part-time) Nov. 2020 To August 2021
· Maple Logistics Express, Ottawa, ON
· Prepared driver schedules and planned routes using Airtable to maximize efficiency and delivery times for approximately 12-15 routes each route@ 80-150 packages each).
· Maintained regular contact with drivers to monitor progress and where required allocate additional resources to maintain delivery schedules.
· Coordinate with Warehouse manager to ensure all time sheets and hours are recorded according to the required schedule and format.
· Conducted the orientation for new drivers to ensure all responsibilities (client service, package management, scanning etc.) are being implemented according to company guidelines.
· Provided ongoing support to driver’s responding to any concerns or questions in a prompt and professional manner.
Bookkeeper Jan 2020 to March 2021
GoFor Industries, Ottawa, ON
· Manage accounts payable, receiving invoices, monthly payments
· Manage payroll weekly for owner operator fleet of 600 drivers
· Performed range of tasks including invoicing, investigating chargebacks, discrepancies, and reconciliations
· Processed customer bi-weekly invoicing and follow up with costumer payment and statements to ensure accuracy of statements.
· Prepared staff expense report through Receipt Bank bi-weekly.
· Monitored and reconciled credit card expenditures and payments to ensure compliance with internal policies and procedures for allowable expenses and receipting.
· Conducted monthly accounts payable bank transfers for Canadian and International payments.
· Created client (e.g., Home Depot, …) invoices and statements on a bi-weekly basis for all services provided.
· Worked with management team and logistics team to ensure all financial procedures were being implemented consistently and seamlessly and introducing recommendations for improvements.
Owner 2018 – 2019
Fama Juice N Plus, Ottawa, ON
· Established a distribution business specializing in juices.
· Established marketing plan to build product awareness with grocery retailers and restaurants in the Ottawa region.
· Successfully managed business bank accounts, accounts payable and accounts receivable and taxation requirements.
· Managed inventory level as FIFO and conducted follow up with suppliers.
· Managed day to day business operations including delivery planning, receiving orders, and required follow up with customers.
· Performed all accounting roles including accounts payable and receivable, vendor invoices, monthly cash flow and financial statements.
Manager 2015 to 2018
Second Cup, Toronto, ON
· Managed business bank accounts, accounts payable and accounts receivable and taxation/regulatory requirements, cash flow and financial reports.
· Responsible for all human resource functions including recruiting and training staff, coordinating bi-weekly schedules, regular meetings and ongoing performance management and guidance.
· Prepared and processed payroll for staff (15- 17 staff) using Ceridian.
· Managed inventory system and maintain the level resulting in $7000 saving over one year.
· Performed general administrative duties and support including mailing, scanning, and emailing correspondence with the head office.
· Responded promptly to customer complaints in a prompt and professional manner resulting in high levels customer satisfaction.
Shipping Terminal Manager 2012 to 2015
Dejem Group Yanbu, Saudi Arabia (fuel-oil storage facility)
· Managed 20 to 25 employees operating an oil shipping terminal including recruitment, orientation, and performance management. Responsible for ensuring health and safety policies and protocols were followed with regards to site operations and materials handling.
· Prepared schedules for incoming vessels to the terminal according to capacity and discharge quantity while implementing procedures to minimize storage and waiting costs.
· Scheduled loading trucks to ensure safe and timely receipt/ pick up’s within available time frames.
· Prepared operational budgets, budget reports and other financial performance reports for Board of Directors.
· Worked directly with sales, logistics and procurement departments to respond to client requirements for fuel deliveries.
Plant Manager 2010 to 2012
Suhaili Ready Mix, Damascus, Syria
· Implemented innovative programs including health insurance benefits and 13 months payroll to increase employee loyalty and reduce turnover.
· Prepared all necessary documentation and processes for the plant to implement ISO 9001.
· Prepared sales report to the CEO weekly presenting cash flows and the volume of sales and customers.
· Maintained inventory for spare parts and materials to ensure availability of supplies for the parts require changing on regular basis…
· Organized deliveries for clients to on-site locations.
Marketing Manager/Owner 2006 to 2010
Kassala Trading, Amman, Jordan
· Established new regional markets (Jordan Russia, Ukraine, Egypt) to export fruit and vegetables in compliance with export regulation requirements.
· Collaborated with exporting partners to organize logistics, packing and shipping schedules to ensure efficient and high-quality supply chains.
· Managed all business operations to ensure compliance with international exporting requirements
· Created marketing plan to guide the work of buyer, packaging, and labeling requirements.
EDUCATION
Bachelor of Arts in Accounting, 1999
Applied Science University, Amman, Jordan
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