Lamyae Daoussi

About the Candidate

Professional with 13 years of experience within 2 IT services & Consulting companies. Self-driven, reliable, detail-oriented, organized, team player and can work autonomously, learn fast, result-driven, customer satisfaction oriented, flexible, agile, and adaptable to change, having worked in fast-paced agile companies continuously evolving. I am looking for my next opportunity to support my growth while I contribute to achieving the organization’s desired results.

Experience

Accenture – 2019 – 2022 – Marketing Operations Senior Specialist/Associate Manager – Global Strategy & Consulting,Marketing and Communications (100% Remote – Contract) ▪

1. Marketing Operations: Process creation, Management, Maintenance & Reporting

• Creation of operational step-by-step guides, processes, forms, decks, templates & checklist
• Administrative tasks: scheduling and updating meetings, meeting minutes, drafting emails, consolidating any information received by the AD and rerouted to me, supporting with any ad-hoc project by request of the Associate Director, assisting with preparation of regularly scheduled reports, maintaining contacts list, supporting with the employees travel process
• Project Management: daily management of various projects, coordination with various stakeholders, tracking progress and status reporting
• Integrated Planning & Campaigns: Point of contact for S&C M+C: Creating and sending communications on updates and required actions, Marketing campaign management, Analysis, and report creation and distribution
• Train marketing staff and new operations team joiners as needed
• Support streamline the operations process
• SharePoint site design for the S&C team with specific site permissions
• Distribution Lists management & maintenance in online site & offline document (creation, update, deletion, extensions)
• Management & maintenance of the S&C MS Teams groups
• Documentation of processes best practices
• Technology access for new employees & external resources
• Office supplies procurement for operations team new joiners
• Storage solutions research and presentation – Documents Migration plan and execution
• Creation of various types of Communications as needed & management of communications content needs
• Creation of shared inboxes and set-up in Outlook
• Management of the operations shared inbox: Support marketers & leadership requests & ensure internal client satisfaction with a quick turnaround
• Documents & tools regular maintenance
• Provide support to leadership and team members on any other operations projects
• Act as backup for the S&C Marketing Operations Lead during her absence.

2. People Operations: Process creation, Management, Maintenance, Reporting

• Headcount & Contractor roster data audit, analysis, visualization, and reporting
• Management of the People Operations shared mailbox: Support Marketers & Leadership requests with a quick turnaround
•  Provide guidance & support marketers’ backfill & new roles requests working closely with Global HR & recruiters
• Interlock with various stakeholders: S&C & M+C Finance, HR, Recruiting, Marketers, etc.
  People movements management (new hires, acquisition, transfers-in & out, departures, etc.) tracking & updating various tools & files to ensure updates resulting from the movement are performed promptly
• Organizational Charts creation, update & reporting
• Support leadership and team members projects as needed

3. Finance Operations Management (This role was later split into 2 roles):

• Management of the S&C Marketing master budget tracker
• Marketing & Business Budgets Reconciliation: Creation of all S&C marketing 6 services & 19 industries individual budget trackers, with monthly & quarterly budget analysis
• Management and tracking of budget re-forecasting requests
• Annual Integrated Planning & Campaigns budget consolidation
• Purchase Order creation, Journal Entries, Accruals, Invoices research, and follow-up
• Utilization reports audit and follow-up with HR & Finance for accuracy
• Train marketing staff and new team joiners as needed
• Creation of PowerPoint decks on finance training
• Follow-up with various stakeholders and consolidation of their input
• Month-to-date, Quarter-to-date, and Year-to-date financial reports creation & communication
• Support S&C marketing staff with their finance questions and requests
• Writing communications (Budget status, finance deadlines reminders, updates, etc.)
• Management of the budget folder in Teams/SharePoint (Back-end) with special permissions for each team budget folder.

Achievements:

• High internal client satisfaction rate for requests coming through the Operations & People mailboxes
• Streamlined operations processes, on-the-go material, and templates, ensuring efficiency & quick turnaround
• Achieved the organization’s objectives by successfully delivering the assigned projects, including fire-drill projects

Hewlett-Packard Enterprise (HPE) – 2015 – 2018 – Transformation Workshops lead & Signature events coordinator  – EMEA EG Marketing – (Hybrid)  – Region: Europe Middle East & Africa

• Developed and executed EMEA marketing growth plan
• Coordinated several projects simultaneously
• Documented and created communications on success stories
• Monitored the creation of an efficient workshops tracking system
• Supported with various administrative tasks as needed
• Promoted the programs & events & created content & promotional material
• Providing senior management with briefing notes
• Reported regularly to management & all various stakeholders
• Managed the budget using Microsoft Excel

Achievements

• Targets overachievement: 134% in numbers (25% Year over year) & 280% in $.
• $ 20M+ new opportunities generated (82% Won) for “Reimagine” tradeshow events
• Successful events (VP testimonial) & positive feedback from the marketing managers
• Increased awareness and better control of the process vs. the previous year.

Hewlett-Packard Enterprise (HPE) – 2014 – 2015 – Executive program & Large account segment marketing (Hybrid) – Region: Europe Middle East & Africa

• Led signature events projects work-streams under the Project Manager’s lead
• Coordinated the creation of Customer Reference videos
• Coordinated the set-up of One-to-few Mobility workshops & executed the plan across EMEA
• Supported with various administrative tasks as needed
• Analysis, tracking, and reporting the Return on Investment (ROI) for sponsorship events
• Managed the team budget using Microsoft Excel

Hewlett-Packard (HP) – Hewlett-Packard (HP) – Junior Marketing Manager (Hybrid)  – Region: Africa Technology Services, then Algeria, Tunisia, Libya Enterprise Group

• Conducted market research
• Managed the marketing budget
• Created marketing content for various marketing channels such as social media, email campaigns, blogs, and other promotional materials
• Measured campaign effectiveness
• Managed marketing campaigns end-to-end including planning, execution, and reporting
• Collaborated closely with internal teams to ensure that marketing efforts align with business goals
• Managed external vendors and agencies to support marketing activities such as advertising, PR, and event management
• Created marketing collateral and reports for internal and external audiences
• Brand management to ensure consistency in brand messaging and guidelines across all marketing channels and materials
• Prepared regular reports and presentations on marketing activities and results for senior management and other stakeholders.

Internships (On-site) ▪ 2009 – 2012

• Junior Marketing manager, Technology Services, Africa, at Hewlett-Packard
• Assistant to the department store manager at Marjane
• Email marketing & market research at Wintek
• Assistant Brand Manager at Edicom

Volunteering

• Translator and translations Reviewer for TED (French/English)
• French Translator for the Breast Cancer organization website “Dense Breasts Canada.”

Education

• Master’s degree – Marketing and sales development ▪ 2010 – Ecole Nationale de Commerce et de Gestion (ENCG) Settat – Morocco
• Bachelor – Business management ▪ 2008 – Faculté des Sciences Juridiques, Economiques et Sociales – Université HASSAN II Casablanca, Morocco