Chiraz Guellela

About the Candidate

Chiraz Guellela
Ottawa, Ontario
(343) 987-4726 / chiraz.guelela@gmail.com
www.linkedin.com/in/chiraz-guellela
PROFESSIONAL PROFILE
• Over ten (10) years of experience in administration
• Strong skills in project coordination and management
• Successful completion of research projects by meeting set objectives
• Effective information analysis with logical and synthetic structuring
• Workflow optimization, prioritization, and achievement of satisfactory final results
• Team coordination and efficient resource management
• Proficient in: MS Office [Word, Excel, PowerPoint, Publisher] | MS Project | InDesign
• Trilingual: French | English | Arabic
PROFESSIONAL EXPERIENCE
Collection Technician [Internship] 2023-2024
Watson’s Mill and Dickinson House – Ottawa
• Worked on accessioning paper documents into the permanent collection of the WMMI
• Reconciled previous staff work by following WMMI’s policy on undocumented objects
• Assigned temporary tracking numbers, conducted research, and completed detailed forms
• Participated in museum practices, including collection transfers
Project Coordinator [Contract, Civil Society] 2022
Fédération Nationale des Communes Tunisiennes [FNCT] – Tunisia
• Coordinated frequent meetings with the purchasing department and construction experts
• Prepared specifications, specific studies, and consultations
• Conducted an in-depth study covering functional and budgetary aspects
Financial and Administrative Manager [Contract, Civil Society] 2021-2022
Association Collectif Créatifs – Projet El Warcha Collaborative Design Studio – Tunisie
• Efficiently organized and planned logistics for [6] cultural events in public spaces
• Actively contributed to administrative management and human resources
• Ensured effective coordination with various stakeholders and partners such as funders
• Conducted a comprehensive update of financial and accounting work from 2020 to 2022
Customer Service Advisor 2020
Teleperformance Greece
• Investigated complaints regarding goods, services, and establishment policies
• Organized refunds, exchanges, and credits for returned merchandise
• Took customer orders for goods or services
• Responded to inquiries and emergencies
• Explained the type and cost of services offered
• Provided information on claims or accounts
• Updated accounts, initiated billing, processed claim payments, and received payments
Administrative Manager [Contract, Civil Society] 2020
Association Perspectives El Amel Ettounsi – Tunisia
• Conducted a comprehensive inventory of the archive covering the period from 1968 to 1977
• Actively participated in administrative management, effectively coordinated and monitored projects
• Contributed to financial management and human resources
Media Monitor [Contract, Civil Society] 2019
OIM – ONU Migration-Election Observation Mission in Tunisia – European Union
• Managed a database used as the foundation for extensive policy analysis and social dynamics
• Led the collection of 1431 violations of sponsored electoral advertisements
Heritage Architect 2012 – 2019
Institut National du Patrimoine [INP] – Tunisia
• Managed consecutively [4] regions for technical aspects, notably the protected zone Carthage [UNESCO World
Heritage Site]
• Accurately assessed project budgets and schedules
• Conducted thorough feasibility studies and ensured rigorous project monitoring
• Ensured effective coordination among stakeholders during meetings
• Participated in all phases of international research projects
• Drafted reports and specifications
EDUCATION
• Introduction aux Normes et lignes directrices pour la conservation des lieux patrimoniaux au Canada¨-
¨Data Acquisition and HBIM Heritage Conservation¨ – ¨Point Cloud to BIM with Revit¨
Royal Architectural Institute of Canada [RAIC]
• Le Programme d’Accès aux Métiers de la Construction 2023
Collège la Cité – Ottawa
• Diplôme National d’Architecte 2010
École Nationale d’Architecture et d’Urbanisme de Tunis
Evaluation WES: Master’s Degree
CERTIFICATIONS AND DIPLOMAS
• Program “The Canadian Workplace Communication Program for Architects” 2023
JVS Toronto
• RCR/CPR First Aid 2023-2026
9 lives Educational Group – Ottawa
• Certificate of Participation “Communication for Success in Office Administration” 2023
World Skills Employement Center – Ottawa
• Certificate of Participation “Programme Canada Créatif” 2023
Factry – Ottawa
• Completed the certification AODA 2023
OSG – Ontario
STAGES ET FORMATIONS
• Mentorship Program [Capital Heritage Connexion] – Ottawa 2023-2024
Ruth Mills from Watson’s Mill and Dickinson House as mentor
VOLONTARIAT
• Le Conseil des Écoles Publiques de l’Est de l’Ontario [CEPEO] 2023-2024
Auxiliary Volunteer
• Capital Heritage Connexion 2024
Participated in organizing the Heritage Day event
• National Trust of Canada 2024
Assisted with the membership renewal campaign and postal mailings
• Centre de Ressources Communautaires de la Basse Ville – Ottawa 2023
Provided assistance to community residents on a social level
2024