Chijindu Julia Ewedemi

About the Candidate

· Over a decade of progressive experience in customer service, sales, and team management roles, spanning diverse industries including banking, insurance, and retail.

· Holds a Master’s in Business Administration (MBA) with a specialization in Marketing from the University of Lagos, along with a Bachelor of Science in Political Science.

· Licensed Financial Services advisor (CSC) and Insurance advisor (LLQP).

· Proficient in English.

· Skilled in efficiently processing transactions, addressing customer inquiries, resolving complaints, and providing comprehensive product knowledge to enhance customer satisfaction and loyalty.

· Successfully promoted and upsold additional products and services to expand customer portfolios, contributing to revenue growth and client retention.

· Proven track record of meticulous attention to detail, adherence to procedures, and strong problem-solving skills in handling complex customer issues and inquiries.