Baselah El Ramadi

About the Candidate

BASELAH EL RAMADI

(613) 700-4345

b_ramadi@hotmail.com

LinkedIn: https://linkedin.com/in/baselahelramadi

SUMMARY

 

·        Years of administrative skills and program coordination experiences in education and healthcare sectors.

·        Experience in working nationally and internationally with clients cross-culturally.

·        Communication skills with team leaders, co-workers, and clients developed through working with students in education, doctors in hospitals              as  well as business owners.

 

EXPERIENCE

 

World Skills Employment Centre- Ottawa, Ontario, Canada | Volunteer                                                                       2021 – Present

●       Extract and filter data of immigrants, refugees and newcomers from various sources, and consolidate them into an organized    workbook using Microsoft Excel and Gold Mine

●       Compile, sort, and verify the accuracy of over 3,000 data points a day, while generating daily reports project progress

●       Generate and ensure that all month end reports are up to standards and submitted in a timely manner

 

Debage Inc. USA – Jeddah, Saudi Arabia | Operations Manager                                                                                       2009 – 2017

●       Oversaw the business operations of the Middle East region

●       Led the budgeting and forecasting process for the region, stayed within line while being creative to add more revenue

●       Handled all analytical reports, recommended changes through customer feedback

●       Attended trade shows to market company products

 

Hayakel Advertising – Jeddah, Saudi Arabia | Assistant Manager                                                                                           2001 – 2008

●       Managed the western business area according to an agreed market development strategy

●       Planned and prioritized sales calls, scheduled and dispatched surveys to customers and prospects geared towards achieving agreed business goals, including revenue and expense

●       Maintained existing customers, and developed new customers through appropriate proposals and sales strategies

●       Focused on optimizing service quality, business growth, and customer satisfaction

 

New Horizons Computer Learning Centers – Dhahran, Saudi Arabia |Lead Trainer- Technology and software                1990 – 2000

●       Designed and conducted various faculty and student workshops for training in word processing and spreadsheet software

●       Managed corporate programs to teach Windows Microsoft

●       Supervised a team of 4 instructors for various classes and training seminars

 

Saudi Arabian International School – Dhahran, Saudi Arabia | Student Services Coordinator                                     1992 – 1993

●       Acted as a college counselor for high school students

●       Liaised between school administration and parents

●       Translated various certifications, reports and other documents from English to Arabic and vice versa

 

Dr. Ghassan N. Pharaon General Hospital – Jeddah, Saudi Arabia| Executive Assistant to Chief Executive Officer      1989 – 1991

●       Responsible for all patients’ medical, financial, and customer service issues

●       Handled all matters with top confidentiality, and compassion

●       Strived to put patients and their families first, treating them with respect and dignity

●       Processed applications, gathered necessary information and scheduled meetings with various departments

●       Handled overseas and local recruiting according to local labor department laws

●       Prepared the rotation schedules

 

EDUCATION

Cyprus International University                                                                                                                                                      1984 – 1987

Bachelor of Science – BS, Computer Science

 

Edinburgh College                                                                                                                                                                             1981 – 1982

National Certificate, Computer Data Processing

 

Scottish Business Education Council                                                                                                                                              1980 – 1982

Associate Degree, Computer Data Processing

 

Scottish Technical Education Council                                                                                                                                             1980 – 1981

Associate Degree, Computer Studies