Competition number: J0921-0944
Department: Food and Beverage
Status: Part-time, continuing
Open Positions: 5
Hours: Weekend, day and evening shifts
Salary: $15.55 an hour plus gratuities – as per the HSTU Collective Agreement
Closing date: January 29, 2023
Anticipated start date: As soon as possible

Equity, Diversity and Inclusion:
It is the National Arts Centre’s goal to be a more welcoming, inclusive, accessible, and diverse organization
for all Canadians. We believe that the basis of this inclusivity requires a socially and culturally diverse
workforce and, therefore, we actively seek to recruit candidates who identify as women, Indigenous, Black,
Persons of Colour (IBPoC), persons from the LGBTQ2+ community and persons with disabilities. We
encourage you to self-identify in the recruitment process.

COVID-19 pandemic
The NAC recognizes its heightened duty to protect employees from health and safety risks during the
current pandemic. Therefore, an offer of employment shall be conditional upon receipt of written
confirmation that the selected candidate has been fully vaccinated. Certified medical conditions will be
accommodated as well as exemptions based on established religious objection.

The above information will be filed in keeping with the Privacy Act.
Canada is our stage.

The National Arts Centre (NAC) is Canada’s bilingual, multi-disciplinary home for the performing arts. The
NAC presents, creates, produces, and co-produces performing arts programming in various streams—the
NAC Orchestra, Dance, English Theatre, French Theatre, Indigenous Theatre, and Popular Music and
Variety—and nurtures the next generation of audiences and artists from across Canada. The NAC’s vision
is to lead and support the renewal of the Canadian performing arts sector over the next three years, with
The Next Act, it’s 2020-2023 strategic plan. Through collaboration and investment in creation, production,
co-production, and dissemination, along with a heightened focus on community engagement, learning, and
innovation, the NAC will shape a more diverse, equitable, and inclusive future for the performing arts in

Key activities:
Banquet Servers are responsible for positive guest interactions while serving the NAC’s events on and
occasionally, off-premises. As part of your duties you will follow through with the timely set-up and execution
of banquet events. This includes table set-ups, moving chairs, stages, portable bars, risers, dance floors
and any other items requested by our clients. Your duties during the event can vary based on the situation
but shall include serving guests while moving about freely, which can include bending, climbing stairs and
carrying items. Servers are expected to work as bartenders depending on our guests needs. Additional
responsibilities include breaking down table set ups and returning items to the appropriate areas of our
operation. The successful incumbent has the ability to follow directions efficiently, meets the physical
demands of the job and has a positive and attentive attitude enabling them to be professional and courteous
to all guests at all times.

Required qualifications:
 Must have a high school diploma;
 Minimum of six (6) months experience in a similar banquet or server position;
 “Smart Serve” Certificate will be required during the hiring process;
 Bartending experience would be an asset;
 Finely honed customer service skills;
 Ability to meet the physical demands as identified in key activities;
 Physical work will be required;
 Must be able to lift up to 50 lb on a regular basis;
 Must be able to push/pull carts weighing up to 100lb;
 Must be able to stand & exert well-paced mobility for up to 12 hours;
 Ability to stand and walk throughout the shift and reach hands and arms in any direction;
 Ability to work well under pressure;
 Ability to work well in a team environment and demonstrate solid relationship building skills;
 Ability to follow specific direction;
 Ability to work an irregular schedule to meet business needs (evenings, weekends and statutory
 Excellent communication, interpersonal and organizational skills;
 Bilingual in both official languages (English and French);
 A past record of satisfactory attendance and punctuality is a requirement*.
*Regular attendance at work is an expectation of employment and an essential part of every job.

Who can apply:
Persons residing in Canada and Canadian citizens residing abroad. Preference will be given to Canadian

All communication will be conducted through email and interviews via videoconferencing. Please ensure
to have the most up-to-date information on your resume including your current email address.

If you are a person with a disability and require accommodation for an interview or written exam, please
advise us when initially contacted.

The successful candidate will be required to provide the original or a true certified copy of their education
credentials as appropriate, along with proof of a valid Criminal Background Check as a condition of
employment.While we appreciate all applications, only those selected for an interview will be contacted by us.

How to apply:
Please submit your cover letter and resume online through our ‘Careers Opportunities’ website at

Job Overview
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