CATERING SALES MANAGER

CATERING SALES MANAGER
Competition Number: J0324-1033
Department: Food and Beverage, Catering Sales Office
Status: Full-Time continuing
Hours: Monday to Friday, 9:00 a.m. to 5:00 p.m. (35 hours per week)
Annual/hourly salary: $61,200 to $76,500 (position with benefits and pension plan)
Closing date: April 28, 2024

Introducing the National Arts Centre
The National Arts Centre (NAC) is Canada’s bilingual, multi-disciplinary home for the performing arts. The NAC presents, creates, produces, and co-produces performing arts programming in various streams—the NAC Orchestra, Dance, English Theatre, French Theatre, Indigenous Theatre, and Popular Music and Variety—and nurtures the next generation of audiences and artists from across Canada. The NAC is located on the traditional, unceded, unsurrendered territory of the Anishinabe Algonquin Nation.
At the National Arts Centre, we believe the performing arts are vital to the human experience. A house of dreams for the Canadian performing arts, we work with artists and arts organizations from across this land to revitalize our sector.
Curious to learn more? Read our 2023-2026 Strategic Plan, The Journey Ahead.

Equity, Diversity, Inclusion, Anti-Racism and Accessibility
We are on a journey, committed to ensuring that equity, diversity, inclusion, accessibility, anti-racism and reconciliation with Indigenous peoples will guide our actions.

The NAC welcomes applications from candidates who can help us meet our vision, and contribute to the diversity of lived experiences, perspectives, and approaches. When you join the NAC, you will be part of an inclusive community working hard to dismantle barriers to employees’ well-being, access, potential, and success. The NAC actively seeks candidates who identify as women, Indigenous, Black, Persons of Colour (IBPoC), members of 2SLGBTQIA+ communities, and people with disabilities. We encourage you to self-identify in the recruitment process.

Key activities:
Reporting to the Senior Sales and Catering Manager, the Catering Sales Manager will identify, develop, and maintain sales objectives as well as plans and programs in accordance with the Department’s vision in order to increase business in the Catering operations. The incumbent will identify and maximize business opportunities by establishing strategic partnerships and generate awareness of the NAC catering business. In addition, the incumbent will be responsible to identify critical areas of improvement, manage forecasting, analyze results, and oversee the promotions and advertising activities. The Catering Sales Manager will work closely with our clients to create exceptional and memorable events.

Responsibilities include but are not limited to:
• Set banquet sale goals and objectives
• Interact with customers to ensure all inquiries and complaints are handled promptly
• Order banquet items for clients
• Prepare invoicing following banquets
• Be onsite during special events

Required qualifications:
• Post-secondary degree in business management, hotel management, marketing, or a related hospitality field is required;
• Minimum of three (3) years’ experience in hospitality sales;
• Superior knowledge of Food and Beverage Industry;
• Working knowledge of Caterease operating systems for booking events;
• Network experience within the Ottawa / Gatineau region is an asset;
• Strong time management and negotiating skills;
• Ability to work well independently with little supervision;
• Strategic planning skills are an asset;
• Excellent communication and interpersonal skills, including the ability to interact effectively with guests and employees;
• Good organizational skills, initiative and autonomy in a fast-paced environment;
• Advance computer software knowledge including MS Office;
• Must be able to speak, read, and write in both official languages (English and French);
• A past record of satisfactory attendance and punctuality is a requirement*.
*Regular attendance at work is an expectation of employment and an essential part of every job.

Who can apply:
Persons residing in Canada and Canadian citizens residing abroad. Preference will be given to Canadian citizens.
As part of NAC’s interview process, in-person interviews may be required. Please ensure to have the most up-to-date information on your résumé including your current email address.

The National Arts Centre (NAC) is committed to inclusive employee recruitment and selection. The NAC welcomes and encourages applications from people with disabilities. If you require accommodation during the selection process, please inform us as soon as possible and we will make every effort to fulfill your accommodation request.

The successful candidate will be required to provide the original or a certified true copy of their education credentials as appropriate, along with proof of a valid Background Check as a condition of employment.
While we appreciate all applications, only those selected for an interview will be contacted by us.

How to apply:

Please send a copy of your application to ee_application@ottawa-worldskills.org when you apply through the company website so we can inform HR directly about your application. Please format the file name of your tailored resume and cover letter like this: First Name Last and Name_Position and Competition Number or Reference Number.

Please submit your cover letter and résumé online through the “Career Opportunities” section of our website at https://nac-cna.ca/en/careers.
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