CAPTAIN SERVER, 1 ELGIN (FULL-TIME)

CAPTAIN SERVER, 1 ELGIN (FULL-TIME)
Competition Number: J1023-0548
Department: Food and Beverage, 1 Elgin
Status: Full-Time continuing
Hours: 40 hours a week (days, evenings, weekends and holidays)
Annual/hourly salary: $16.65 per hour plus gratuities as per the HSTU Collective Agreement (position with benefits and pension plan)
Closing date: December 17th, 2023

Introducing the National Arts Centre
The National Arts Centre (NAC) is Canada’s bilingual, multi-disciplinary home for the performing arts. The NAC presents, creates, produces, and co-produces performing arts programming in various streams—the NAC Orchestra, Dance, English Theatre, French Theatre, Indigenous Theatre, and Popular Music and Variety—and nurtures the next generation of audiences and artists from across Canada. The NAC is located on the traditional, unceded, unsurrendered territory of the Anishinabe Algonquin Nation.
At the National Arts Centre, we believe the performing arts are vital to the human experience. A house of dreams for the Canadian performing arts, we work with artists and arts organizations from across this land to revitalize our sector.
We are on a journey, committed to ensuring that equity, diversity, inclusion, accessibility, anti-racism and reconciliation with Indigenous peoples will guide our actions.
Curious to learn more? Read our 2023-2026 Strategic Plan, The Journey Ahead.

Equity, Diversity, Inclusion, Anti-Racism and Accessibility

The National Arts Centre (NAC) is committed to creating and sustaining a work environment that is inclusive, anti-racist, accessible, welcoming, and representative of the Canadian diversity.

The NAC welcomes applications from candidates who can help us meet our vision, and contribute to the diversity of lived experiences, perspectives, and approaches. When you join the NAC, you will be part of an inclusive community working hard to dismantle barriers to employees’ well-being, access, potential, and success. The NAC actively seeks candidates who identify as women, Indigenous, Black, Persons of Colour (IBPoC), members of 2SLGBTQIA+ communities, and people with disabilities. We encourage you to self-identify in the recruitment process.

Key activities:
The server will be accountable for the delivery of a professional and impeccable food and beverage service to the assigned customers. You will also be accountable for assuring the tables are properly set for the service hours. The Captain Server will be responsible for supervising daily operations, including restaurant opening and closing duties.

Required qualifications:
• High school diploma;
• “Smart Serve” Certificate;
• Two (2) years experience in a similar fine dining position;
• Fluency in both official languages is required;
• Strong customer service and interpersonal skills;
• Demonstrate ability to work efficiently under pressure;
• Good working knowledge of P.O.S. system (i.e. Squirrel);
• Knowledge of fine food and wine is important;
• Flexibility to work within an irregular schedule;
• Physical work will be required;
• Must be able to lift up to 50 lbs on a regular basis;
• Must be able to push/pull carts weighing up to 100lbs;
• Must be able to stand & exert well-paced mobility for up to 12 hours;
• Experience leading small teams in a restaurant setting;
• A past record of satisfactory attendance and punctuality is a requirement.*
*Regular attendance at work is an expectation of employment and an essential part of every job.

Who can apply:
Only internal employees at the National Arts Centre can apply to this competition.
As part of NAC’s interview process, in-person interviews may be required. Please ensure to have the most up-to-date information on your résumé including your current email address.

The National Arts Centre (NAC) is committed to inclusive employee recruitment and selection. The NAC welcomes and encourages applications from people with disabilities. If you require accommodation during the selection process, please inform us as soon as possible and we will make every effort to fulfill your accommodation request.

The successful candidate will be required to provide the original or a certified true copy of their education credentials as appropriate, along with proof of a valid Background Check as a condition of employment.
While we appreciate all applications, only those selected for an interview will be contacted by us.

How to apply:
Please submit your cover letter and résumé online through the “Career Opportunities” section of our website at https://nac-cna.ca/en/careers.
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