Aleksandra Beliaeva

About the Candidate

        HIGHLIGHTS OF QUALIFICATIONS

·       Dedicated and passionate professional with over 5 years of experience in office setting as an Administrative and Project Support

·       Good experience working with Immigrants, students, Education Counselling, needs assessment

·       Excellent in maintaining accurate notes, reports and statistical information

·       Proven skills in communication, oral presentation, team empowerment, stress management, organization, customer service and problem solving

·       Proven responsibility to coordinate tasks and creating a welcoming environment; experience with diverse individuals

·       Ability to multi task and manage time with conflicting deadlines and changing priorities

·       Demonstrated ability to work with diverse audience (age, education, culture, skills), identify their specific needs and direct them to the appropriate service

·       Knowledge of labor market trends and immigration policy/procedures and legislation

·       Fluent in English and French (Basic)

·       Bachelors in Advertising Management

·       Proficient in Microsoft Office (Advanced) / Social Media / Online research / Data Entry, Outlook, Adobe Photoshop, Salesforce, Skype, Zoom and Microsoft Team

CORE SKILLS

Outreach and Presentations
Customer Focused
Easy trained and adaptive
Data Collection and Archives
Detail Oriented
Research and Analysis
Records Management
Superb Team work
Accuracy and Completeness

PROFESSIONNAL EXPERIENCE

ADMINISTRATIVE ASSISTANT/RECEPTIONIST

APRIL 2018 – SEPTEMBER 2020

North-American College of Information and Technology, Toronto

·       Compiled, entered data, research analysis, planning and report generation;

·       Scheduled and rescheduled appointments for executive manager and counselors using Salesforce and Microsoft Outlook;

·       Greeted and assisted visitors; coordinated students’ activities and events

·       Entered, modified, verified, retrieved information into database;

·       Provided support to the students in preparing documents for them and answering frequent questions regarding tuition and programs;

·       Created students’ contracts and facilitating payments;

·       Assisted clients with paperwork for students’ loan and admission according Ministry Standards;

·       Followed up clients (students) regarding retrieving all requested documents for admission;

·       Kept filing system with students’ documents in order (hard and soft copies) according Ministry Standards;

·       Sorted out and sent out office mail (registered incoming and outcoming mails) and emails;

·       Maintained the copier/scanner machine (photocopying, high-speed scanning, printing);

·       Maintained inventory of office supplies, brochures, forms and other promotional materials;

·       Used computer to generate reports in Salesforce and Microsoft Excel, conducted research, created presentation in Microsoft Power Point, transcribed minutes from meetings;

·       Provided professional customer service and general information to clients in polite and professional manner by telephone, email and in person;

·       Anticipated the needs of others, including clients, students and personnel, in order to ensure their positive experience.

Achievements- Prepared all statistical and required reports and appropriate file documentation as requested by management and was responsible to enter up to 25 clients’ profiles into database per day.

Adhered to 24-hour data entry policy to ensure files are entered in adherence to Company’s standards and kept UpToDate for file audits and archives.

– 5-10 new contracts were created per day.

PROJECT MANAGER’S ASSISTANT

OCTOBER 2016 – FEBUARY 2018

Global Instore Advertising Agency, Russia

·       Communicated with clients regarding project needs: budgeting, timelines, deadlines, design approval; splitting, delivering and installing advertising materials;

·       Performed administrative tasks such as preparing tables, reports using special programs and applications, scheduling meetings;

·       Contributed to the planning and development of projects;

·       Worked with the Finance Department to create invoices, waybills for providers;

·       Built positive and solid relationship with clients providing them support, preventing conflicts and anticipating needs;

·       Kept track of and reported on project progress, did research and analysis;

·       Completed any tasks assigned by the Project Manager in efficient and timely manner;

·       Used excellent knowledge of policy and procedures and company standards to meet clients’ needs.

Achievements- Maintained up 5 projects at the same time

-Created 7-10 pivot tables per week.