About the Candidate
PROFESSIONAL SUMMARY
Results-driven Bilingual Administrator with an 8-year strong background in coordinating and administering programs across diverse settings. Proven ability to manage data collection, documentation preparation, and stakeholder communication in English and French. Experienced in enhancing operational efficiency and ensuring compliance with organizational standards to achieve successful program outcomes.
WORK EXPERIENCE
Administrative Support Volunteer March 2024 – Present
Catholic Centre for Immigrants • Ottawa, Canada
S: Joined to provide comprehensive clerical support to facilitate program efficiency.
A: Performed data entry, scheduling, and documentation preparation to streamline program operations.
R: Improved efficiency in event delivery and documentation management, contributing to smoother program execution.
Administration and Program Support Officer May 2021 – Jul 2021
Surgical Systems Research Group • Kisumu, Kenya
S: Tasked with developing SOPs and managing logistical operations for a startup.
A: Initiated project proposal writing and coordinated stakeholder communications to secure funding.
R: Established standardized procedures and streamlined operations, resulting in improved project efficiency and stakeholder satisfaction.
Administration Delegate + Executive Assistant Nov 2017 – May 2019
International Federation of Red Cross and Red Crescent Societies • Kinshasa, Democratic Republic of the Congo
S: Led administration for Ebola response project, overseeing team onboarding and travel logistics.
A: Managed travel arrangements, vendor contracts, and executive meeting logistics to support field operations.
R: Enhanced operational readiness and facilitated effective decision-making, ensuring timely project delivery amid challenging conditions.
Sponsorship Assistant Nov 2011 – Apr 2015
Plan International • Yaounde, Cameroon
S: Responsible for managing sponsor and sponsored child relationships and data.
A: Conducted capacity-building workshops and managed communication processes to strengthen field operations.
R: Improved sponsorship program efficiency and participant satisfaction, resulting in increased program impact and community engagement.
EDUCATION & CERTIFICATIONS
Bachelor’s in Public Law Jun 2012
University of Yaounde II, Soa Campus • Yaounde, Cameroon
IELTS (English Language test) – CLB 9
TEF (Canada French Language test) – CLB 10
Project Management Professional Certification (ongoing)
SKILLS
Bilingual in English and French
Project management
Administrative support (scheduling, reporting, archiving, customer care)
Computer software (Office 365 and Microsoft suites)
Travel and accommodation management
Procurement and logistics
KEY ACHIEVEMENTS
Successfully coordinated and supported international projects across diverse cultural and operational contexts.
Developed and implemented SOPs that improved operational efficiency and compliance.
Managed confidential information with discretion and integrity, ensuring organizational protocols were followed.
VOLUNTEERING
Catholic Centre for Immigrants • Plan International • Red Cross
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