Fleur Ida Bambara

About the Candidate

Fleur Ida BAMBARA

Ottawa, ON

Phone : (613) 316-7018

E-mail: bamfleur@yahoo.fr

 

PROFILE

 

·       Experience in Research Methods and Data Analysis (QDA miner, Dedoose, Nvivo)

·        Ability to conduct interviews and needs assessments

·        Experience in providing diverse services to a diverse clientele

·       Experience writing reports

·        Experience using MS Office software (Microsoft Word, Excel, PowerPoint)

·       Good knowledge of Ottawa community resources

·        Trauma-informed worker

 

WORK EXPERIENCES
Pol 01 – Program and service delivery                                                         October – present (7 months)

Ministry of Attorney General/ OPS

·     Conduct research to gather different sources of information (legislation, regulations, policies, policies, programs) in order to gain an overview of the federal and Ontario strategic approach to bilingualism.

·     Conduct a qualitative research and data analysis

·     Conduct primary and secondary research on emerging national and international issues and trends related to French

·     Conduct research and gather various sources of information (e.g. legislation, regulations, policies and programs in other jurisdictions, surveys) to support policy development

·     Compile in an Excel file the requests for designation of bilingual or unilingual positions.

 

Women Support Worker                                                                                                                     3.5 years

Fem ’aide: Ontario provincial support line for women affected by violence

• Answer phone calls

• Provide a  centered-approach crisis intervention to women through active listening and emotional support.

•Conduct need’s assessments.

·   Referring women to legal and/or other types of services available for them according to their needs.

• Provide a safety plan developed for women and their children who have experienced domestic violence to ensure their immediate safety

• Ensure the updating of the line’s database (Surveyor)

• Intervene with residents when there is a crisis

• Share information received that can help improve M.A.’s services.

• Participate in the training and integration of new recruits and interns

• Participate in staff meetings

• Participate in the continuous improvement of Fem’aide and Maison d’amitié’s services.

 

Women Support Worker                                                                                                                       3.5 years                              Maison d’Amitié à Ottawa/ Shelter for women in domestic abuse situations

• Respond to women in crisis who call the Fem’aide help  line. I practice different types of intervention with women, including therapeutic intervention, intervention that works and strengthens the forces of victims, intervention that motivates decision-making, intervention that sensitizes and raises awareness, the intervention that generates and explores with the victim her options and the intervention that informs the victim about the resources available to her

• Active listening and emotional support: education and awareness about conflict and violence

• Assess the needs of appellants. I use different tools to assess the needs of victims such as my knowledge of trauma, identity and emotional needs, the equality wheel, the cycle of violence, and the wheel of power and control

• Provide a safety plan developed for women and their children who have experienced domestic violence to ensure their immediate safety. In my interventions, I encourage victims to be aware of the security risks and to protect themselves. I use my organization’s Redwood tools and customized risk management plans to conduct victim risk assessments.

•  Refer callers to appropriate services. I very often refer victims to community resources to help them according to their needs.

•   Ensure that the line database is updated. I compile the data after each call and ensure the quality of the data by entering the most accurate data possible.

• Share information received that can help improve the organization’s services

•  Participate in training and onboarding new recruits and trainees. I assist in onboarding new recruits.

•  Monitor and identify French language services available in the Ontario Region, as well as issues affecting women. I often conduct research and participate in activities (forums, conferences) on violence against women and the empowerment of women to strengthen my knowledge on the subject and also to inform myself of new public initiatives of resolution.

 

OTHER WORK EXPERIENCES
Project officer-student job                                                                                                                      2019

Réseau du Patrimoine Franco Ontarien (Ottawa)

 

Daycare Facilitator                                                                                                                                  2019

Mouvement d’Implication Francophone d’Orléans/ École élémentaire catholique Saint Joseph d’orléans

 

French as a second language teacher (For Adults)                                                                          2017-2019

Charpentier International Language Center (Ottawa)

 

Undergraduate Exam Supervisor                                                                                                             2017

University of Ottawa, Ontario, Canada

 

Internship with the International Relation and Mobility Office                                                            2015

University of Moncton, New Brunswick, Canada.

• Serve on the International Student Exchange Selection Committee

• Conduct research to identify potential partner universities for Umoncton

• Conduct research to identify partner universities from other Canadian universities

• Conduct research to gain a deeper understanding of the management of international exchanges at other Canadian universities.

• Perform administrative duties for the International Passport Program

 

Student Mentor                                                                                                                                         2013-2014 (1 year)

Moncton University

• Answer students’ questions by email and phone.

• Help integrate international students

• Refer and direct international students to available resources to facilitate their integration

• Provide relevant information to students on their rights and responsibilities on various topics (intellectual property, housing, financial assistance, tutoring, employment resources, student services)

 

Journalist for the student newspaper Le-Front                                                                        2013 – 2014 (1 year)

University of Moncton, Moncton, New-Brunswick

• Publish articles on student news in the student journal. 2 articles published

• Conduct interviews to gather more information to write articles

 

EDUCATION
Graduate certificate in program evaluation                                                                                          2023

Public administration school

 

Graduate program in Conflict studies

Saint Paul University, ONTARIO, Canada                                                                                                 2019

 

Undergraduate in Political science                                                                                                          2016

Moncton University, NB, Canada

 

PROFESSIONAL TRAININGS
Certified Third Neutral Party

Canadian Institute for Conflict Resolution

 

Community mediation training

Ottawa Community mediation

 

Module 1: Safe workplaces without harassment

CRHA (Ordre des Conseillers en Ressources Humaines agrées)

 

Module 2 : Prevention of harassment in workplaces

CHRA

 

 

 

 

 

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